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  3. How to receive orders to be processed if the kitchen does not use any device?

How to receive orders to be processed if the kitchen does not use any device?

Because the waitstaff uses a tablet/phone to take order, there is no hand-written order to be sent to kitchen. Therefore, to send order to the kitchen, order needs printing at the cashier’s PC and then cashier/waitstaff will give this order to the kitchen.

Follow these steps:
Step 1: Set up the kitchen uses a printer

To set up the kitchen uses a printer, you can proceed right from the time you create an account on CUKCUK.

Or after logging in the software, follow these steps:

1. Go to Utilities, select Kitchen/Bar.
2. Select Kitchen, click Edit.
3. On Device in use section, check Printer.

(Follow the same steps for the other kitchen/bar if the restaurant has more than one kitchen/bar)

Step 2: Set up the printer for the kitchen is the printer for the cashier

1. Log in the software on PC/POS (with manager or cashier account).
2. Click the icon .
3. Select Settings.
4. Select Printer and template.
5. Click Edit.
6. Select the same printer for kitchen/bar and cashier.

7. Click Template settings to configure kitchen’s printer the same as cashier’s printer.

8. Click Ok.
9. Click Save.

(Follow the same steps for the other kitchen/bar if the restaurant has more than one kitchen/bar)

Step 3: Send list of items to be processed to kitchen

1. After taking order, the waitstaff click Send to Kitchen & Bar.

2. Order is automatically printed in the cashier’s printer.

3. The waitstaff gives the printed orders to the kitchen/bar.

Updated on 14/09/2022

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