General settings Settings options for chef/bartender to select kitchen/bar, set up sound alert when there is any change of order, and change...
How to notify waiter of finished items? For finished items, proceed as following: Touch a finished item to serve that item, the symbol next to the item...
How to notify waiter about out of stock items? To notify waiter about out of stock items, proceed as following: Case 1: Send out of stock alert for item...
How to notify other staffs about out of stock items that get restocked? To notify order taking staff about restocked items, proceed as following: Case 1: Send available alert for item bartender is...
How to change language of application? To change language of interface, proceed as following: Touch , select Settings. At Language, select your desired language, the application...
How to know that the item or order is deleted so that the kitchen/bar does not need to process? When the waitstaff confirms that the item or order is deleted, the chef will receive the request of deletion on...
When a customer is about to finish a service, how will the waiter notify the chef/bartender to prepare for the next service? When guests are going to finish one serving time, the waitstaff wants to inform to the chef/bartender in order to...
How to display more order on list of processing order screen? On Order Screen, touch icon to display double number of order on screen up on order size (large, medium, small) Touch...
How to print Guest Check when serving item? To print Guest Check when serving item, please follow these steps: Go to SettingsPrinter and Template Settings, turn on Guest...
How to follow and compare quantity of processed/returned items? The Chef/Bartender can follow and compare quantity of processed/returned items in order to find causes of difference between quantity of items...
How can the Chef view all items sent to kitchen/bar if the restaurant has multiple kitchens/bars? If the restaurant has multiple kitchens/bars, example: Hot kitchen is only process cooked dishes…; Cold kitchen is only process salad,...
When using CUKCUK KDS, how to show item price, modifier price on the order? When using CUKCUK app for Kitchen/Bar, the kitchen/bar staff want to show item price and modifier price on the order to process...
How does the kitchen/bar staff receive notification on Returned Items on their tablet? If the restaurant use CUKCUK KDS app for Kitchen/Bar, please check “Send Returned Item Ticket to Kitchen/Bar when any items...
How to set up sound notifications for changes on CUKCUK app for Kitchen/Bar? If the kitchen/bar staff wants to receive sound notifications when order is changed, please set up as follow: Go to SettingsGeneral settings,...
How to serve an order partially? When a guest orders item with quantity more than one, the chef/bartender wants to serve item partially, please do as...
When the ingredients are out-of-stock, how to notify to the manager and the waitstaff? When the ingredients are out-of-stock, the kitchen/bar staff want to notify out-of-stock items which made by those ingredients to the...
How to review items which have just been served? The kitchen/bar can review items which have just been served by going to Serving history
How can the Kitchen/Bar staff hide processing requests of paid orders? To hide processing requests of paid orders, the kitchen/bar go to Order display settings and turn on Hide paid orders.
How can the Kitchen/Bar staff view processing recipe? The Kitchen/Bar staff click on the item to check out processing recipe.