What to do when guest cancels an order?

To delete an order, proceed as following:

  • Touch download on the order you need to delete.
  • Select Delete order.

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  • Select reason for deleting, then OK, that order will be deleted from the list.

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  • If the restaurant manager set up Restaurant manager must confirm before deleting order, item, then you must have confirmation of a manager account to delete item.

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Note: The accounts that can confirm item deletion: Restaurant manager, Restaurant chain manager, System admin.
TIf the manager want to let other staff to confirm deletion, the manager can assign that staff the role of Order control

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Updated on 24/11/2023

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