What to do when guest cancels an order?

To delete an order, proceed as following:

  • Touch 3-cham on the order you need to delete.
  • Select Delete order.

  • Select reason for deleting
  • Touch OK, that order will be removed from the list.

  • If the restaurant manager set up Restaurant manager must confirm before deleting order, item, then you must have confirmation of a manager account to delete item.

Note: The accounts that can confirm item deletion: Restaurant manager, Restaurant chain manager, System admin.
TIf the manager want to let other staff to confirm deletion, the manager can assign that staff the role of Order control

Updated on 27/11/2023

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