How to print Process ticket in kitchen/bar by area?

The restaurant has multiple floors/areas. Each floor/area has 1 bar and 1 kitchen for such floor/area. To print Process ticket in the correct area/floor, the cashier/waitstaff should follow these steps:

Case 1: The restaurant has 1 cashier using PC/POS, the waitstaff prints process ticket via this PC/POS.

Case 2: The restaurant has 1 cashier using PC/POS, the waitstaff prints process ticket via LAN network.

Details:
Case 1: The restaurant has 1 cashier using PC/POS, the waitstaff prints process ticket via this PC/POS.
On the cashier’s PC/POS:

  • Printer settings. Select printer in the corresponding kitchen/bar. View detailed instruction here.
  • In case of cashier cum waitstaff, proceed with printer settings for kitchen/bar by area..

On the waitstaff’s mobile devices:

  • Printer settings for kitchen/bar by area.


Case 2: The restaurant has 1 cashier using PC/POS, the waitstaff prints process ticket via LAN network.

On the cashier’s PC/POS:

  • Printer settings. Select printer in the corresponding kitchen/bar. View detailed instruction here.
  • In case of cashier cum waitstaff, proceed with printer settings for kitchen/bar by area..

On the waitstaff’s mobile devices:

  • On tablet: Printer settings. View detailed instruction here.
  • Printer settings for kitchen/bar by area.


Note: 
Process ticket will be printed via the cashier’s PC/POS..
Case 3: The restaurant has multiple cashiers using PC/POS, the waitstaff prints process ticket via PC/POS.
On the cashier’s PC/POS:

  • Printer settings. Select printer in the corresponding kitchen/bar. View detailed instruction here.
  • In case of cashier cum waitstaff, proceed with printer settings for kitchen/bar by area..
  • Select a cashier’s device which allows the waitstaff to print. Check Allow kitchen/bar to print via this computer when the restaurant uses tablets or smartphones to take order.
  • On the other cashiers’ devices, uncheck Allow kitchen/bar to print via this computer when the restaurant uses tablets or smartphones to take order.

On the waitstaff’s mobile devices:

  • Printer settings for kitchen/bar by area.


Case 4: The restaurant has multiple cashiers using PC/POS, the waitstaff prints process ticket via LAN network.

On the cashier’s PC/POS:

  • Printer settings. Select printer in the corresponding kitchen/bar. View detailed instruction here.
  • In case of cashier cum waitstaff, proceed with printer settings for kitchen/bar by area.

On the waitstaff’s mobile devices:

  • On tablet: Printer settings. View detailed instruction here.
  • Printer settings for kitchen/bar by area.

Note: Process ticket will be printed via the cashier’s PC/POS

Case 5: The cashier uses tablet.

  • All tablets proceed with printer settings. View detailed instruction here.

Note:
If each floor of the restaurant has 1 bar but specialized kitchens like Asian cuisine, Western cusine, etc.
You should set as follows:

  • Bar by floor/area.
  • Kitchen is set Not by area, at that time the item will be printed in the kitchen as set upon entering item.

Have nice day!

Updated on 15/08/2023

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