If the order printing was blurry, out of paper, or lost, the cashier can print again for kitchen/bar as below:
- Touch
, select K/B sending log.
- Tab Not sent displays orders have not been sent to kitchen/bar, touch Send kitchen/bar to send order.
- Tab Sent displays order sent to kitchen/bar.
- If there is at least 1 kitchen/bar has set up printer to receive order, the app will display feature Reprint so cashier can reprint order at kitchen/bar.
- Touch Reprint on order you want to resend.
- Select the kitchen/bar that has lost order.
- Touch Reprint.
Note:
- Before that, the manager needs to set Use K/B sending log on System settingsGeneral settingsPurchase/Sale on the Management page.
- If the restaurant has set Send kitchen/bar by area, then all food will be sent to that kitchen and all drink will be sent to that bar.
- If you don’t set Send kitchen/bar by area, the items will be printed at kitchen/bar you select in option Kitchen/bar when taking order.
