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  2. 5. Frequently Asked Questions
  3. Which device should be selected for which department?

Which device should be selected for which department?

Recommended devices for each role are as follows:
1. Manager:

Use CukCuk Manager app on smartphone or tablet to monitor the restaurant business activities anytime, anywhere.

  • Smartphones

Android:

    • Android operating system version 8.0 or later.
    • Internal memory (RAM): 3GB recommended for smooth performance.
    • Connectivity: Supports Wi-Fi and Bluetooth.

iPhone:

    • iOS 13.0 or later.
  • Tablets

Android: 

    • Android operating system version 8.0 or later.
    • Internal memory (RAM): 3GB recommended for smooth performance.
    • Connectivity: Supports Wi-Fi and Bluetooth.

iPad:

    • iOS 13.0 or later.
2. Receptionists

Receptionists install the software on PC/POS to manage reservations.

  • PC/POS requirements:
    • Processor: Intel Core i3 CPU 3.60 GHz or i5 CPU 2.30 GHz or higher
    • Internal memory (RAM): 4GB (8GB recommended) or more
    • Hard drive: At least 50GB free on the C drive (SSD recommended)
    • Display: Resolution of 1024×768 or higher
    • Operating system: Windows 10 (RECOMMENDED), Windows 11 (must meet Microsoft’s requirements here)
  • Tablets

Android

    • Android operating system version 8.0 or later.
    • Internal memory (RAM): 3GB recommended for smooth performance.
    • Screen size: 7–12 inches.

iPad

    • iOS 13.0 or later.

3. Cashiers

Cashiers install the software on PC/POS to take orders, process payments, etc. They also install a printer to print receipts and kitchen tickets.

  • PC/POS requirements:
    • Processor: Intel Core i3 CPU 3.60 GHz or i5 CPU 2.30 GHz or higher
    • RAM: 4GB (8GB recommended) or more
    • Hard drive: At least 50GB free on the C drive (SSD recommended)
    • Display: Resolution of 1024×768 or higher
    • Operating system: Windows 10 (RECOMMENDED), Windows 11 (must meet Microsoft’s requirements here)
  • Tablets

Android

    • Android operating system version 8.0 or later.
    • Internal memory (RAM): 3GB recommended for smooth performance.
    • Screen size: 7–12 inches.

iPad

    • iOS 13.0 or later.
  • AnyPOS Device: This is an all-in-one POS terminal that integrates an Android tablet, a thermal printer, a cash drawer, and a second screen. With a 9.7”/12.1”/15.6” touchscreen, AnyPOS is extremely compact and easy to use. It features a powerful Intel or ARM processor. The device is suitable for various types of markets.
  • Printer:
    • Printer connected via USB port or LAN network:
      • Printing technology: Thermal printing.
      • Paper size: 80mm.
      • Printing speed (minimum): 260mm/s for 80mm paper
      • Paper cutting: Automatic cutter feature.
    • Printer connected via Bluetooth:
      • Printing technology: Thermal printing
      • Paper size: 80mm
      • Printing speed (minimum): 80 mm/s
      • ESC/POS command support
      • Resolution: 8 dots/mm
4. Waitstaff:
Use CukCuk Sale app on a tablet or smartphone to take orders, send items to the kitchen/bar, request payment, etc.
  • Smartphones

Android:

    • Android operating system version 8.0 or later.
    • Internal memory (RAM): 3GB recommended for smooth performance.

iPhone:

    • iOS 13.0 or later.
  • Tablets

Android: 

    • Android operating system version 8.0 or later.
    • Internal memory (RAM): 3GB recommended for smooth performance.
    • Screen size: 7–12 inches.

iPad:

    • iOS 13.0 or later.
5. Kitchen/Bar:
Use CukCuk Kitchen app on a tablet to receive orders, notify waitstaff and mark items as completed.

In addition to tablets, Kitchen/Bar should also use a smart TV to mirror the tablet screen (Screen Mirroring), so all kitchen/bar staff can see what needs to be prepared and how many portions. If the Kitchen/Bar does not use a tablet, a printer can be used to receive orders.

  • Android tablets: 
    • Android operating system 8.0 or later.
    • RAM: 3GB recommended for smooth performance.
    • Screen size: 7–12 inches.
  • Smart TV: 
    • Supports Screen Mirroring; Samsung TVs are recommended as they offer the best support for this mode.
      Note: If a Smart TV is used for the Kitchen/Bar, the tablet must also support Screen Mirroring.
  • Order printer
    • Connection: USB port or LAN.
    • Printing technology: Thermal.
    • Paper size: 80 mm.
    • Print speed (minimum): 260 mm/s.
    • Auto cutter: Supported.
    • For restaurants that need continuous order printing, use the APOS 230 only.
  • Label printer
    • Connection: USB port or LAN.
    • Printing technology: Thermal.
    • Supports barcode label widths from 20 mm to 80 mm.
    • Print speed: 4 inches or 127 mm/s.
    • Resolution: 203 dpi.
    • Memory: 2 MB Flash and 2 MB DRAM.

6. Food runners: 

The restaurant installs CukCuk Food Runner app on a smart TV so that food runners can easily see which items are ready and which tables are to be served to.

  • Smart TV: 
    • Recommended models: Sony Android TVs (Sony TVs running the Android operating system) 

7. CukCuk Server:

For computers that install CukCuk Server, they will serve as an offline server located at the restaurant, allowing other devices to connect and ensuring business operations without the Internet connection.

  • PC/POS:
    • Processor: Intel Core i3 CPU 3.60 GHz or i5 CPU 2.30 GHz or higher
    • RAM: 4GB (8GB recommended) or more
    • Operating system: Windows 10 (RECOMMENDED), Windows 11 (must meet Microsoft’s requirements here)

8. Modem Wifi:

Used to provide network connectivity, ensuring stable connections for the restaurant business activities.

Have a nice day!

Updated on 29/09/2026

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