How to take order for guest dines in the restaurant?

To take order for guest dines in the restaurant, proceed as following:

Step 1: Take order

  • Touch  


Note: You can select tab Bestseller to recommend items to guest or to quickly select bestselling items and add to order.

  • Touch the item in the menu.
  • At the menu list, touch the item that the customer calls to add to the order.
  • The number of touches on an item will be the number of servings ordered. You can touch quantity of items to quickly add quantity.
  • You can search for item by typing the first letter in the name of item. Example: To search for Chateau beef tartare then type cbt, to search for French black caviar then type fbc, etc.
  • You can quickly find the caller by tapping on the icon and typing the first letters of the name. For example : To find Crab egg sushi, just type ces, to find Marguro sushi just type ms,…

  • Select all the items you need, and select Done.
  • Select a range of callers, tap the button NEXT to switch to the List of dialed items screen.

  • Touch the icon to switch to the PLU input screen. Enter according to the formula: Number of items * Item code. .
  • Touch  to enter quantity of guest.
  • Touch the container Number to select the information of the sitting table.
  • Touch icon  , then touch Additional item to add items that are not in the menu.
  • Touch Promotion if you want to apply promotion for guest (This symbol will only appear if the restaurant manager has set up promotions and those promotions are applicable).
  • Touch Price schedule to change price of items to a different price at the time you make oder. (This symbol will only appear if the restaurant manager has set up price schedule in menu settings).
  • Enter other details in the order (if any).

Step 2: Send Kitchen & Bar

  • Touch button SEND TO K/B  to send order to kitchen/bar to process.
  • Then, depending on device used for kitchen/bar, the list of items will be automatically:
    • Appeared in the list of items need to process in the tablet of kitchen/bar.Or printed out at printer for kitchen/bar.
Updated on 27/11/2023

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