When checking drawer in the end of the shift, the cashier finds out that the actual amount is different from the booked amount because the guest deposits before. The actual amount the guest has to pay is less than his/her deposit, so the restaurant has to return the balance. To handle this difference, follow these steps:
1. On Closing shift window, cashier only recognizes cause for difference in Note box.
2. The manager or accountant go to Cashbook.
3. On Pay-in/Pay-out tab, select Add\Pay-out.
4. It defaults Pay-out note as Other.
5. Enter information and difference in the closing shift, click Save.
For example:
When checking the drawer in the end of the shift, the cashier finds out that the difference is VND 168,000. The reason is that a guest Do Hai Nam placed a reservation with a deposit of VND 1,000,000. When checking out, his meal only cost VND 842,000 and cashier returned VND 168,000.
In this case, how to recognize the correct actual cash balance?
2. Based on the minutes of shift handover, the manager/accountant can follow these steps:
- Go to Cashbook.
- On Pay-in/Pay-out tab, select Add\Pay-out.
- It defaults Pay-out note as Other.
- Enter information and difference in the closing shift, click Save.
