Get payment and print bill

1. Purpose

Help the cashier to check out and get payment for the guest upon checkout request.

2. Instruction steps
To check out and get payment, follow these steps:
1. Select order which requests payment.
    Click the icon  on the order which requests checkout.
   
2. Enter information on checkout screen.    
  • Select guest information at ​GuestIf the guest is not in the list, click  to quickly add guest.
  • If the guest is entitled to promotion programs, select a proper program at Promotions.
  • Click OTHER PROMOTION to add other discount offer which is not the common promotion of the restaurant.
  • Click the icon  to offer free item or discount a specific item for guest.
  • If the restaurant has Service charge, Tax, check a proper box. Note: you must set at General Settings/ Procurement/Sale tab 
  • If the restaurant issues Voucher, click  to accept guest’s voucher

3. Click the icon Get payment. 
If guest pays by cash or card: 

  • Enter payment amount, select face value or Cash suggestion
  • Select proper payment method.
  • Check Guest doesn’t take the change or Change deducted on a case-by-case basis. If the guest tips the waitstaff, you need to enter the amount in Tip/Change not taken box.
  • If the guest wants to take Entertainment note, check Print entertainment note.

Note:

If enter face value

  • The number of clicks on face value is equal to the number of banknotes given by the guest (For example: if the guest gives USD 200 only click 100.00 twice) 
  • If enter wrong amount (wrong number of banknotes), delete the amount and re-enter.
If the guest pays later (this function only appears if the restaurant checks Allow guest to pay later in Settings\General settings\ Procurement/Sale Tab).

  • Click the icon  beside the amount guest has to pay.
  • Check Unpaid and enter guest information.
  • Click Print and Accept.


3. Note
  • Each bill can only select 1 payment method.
  • For Quick Service restaurant, the cashier will do all the tasks from Take order, Check out and Get payment for the guest. For detailed instruction, please see here.
  • If the manager sets Require Manager to confirm result from checking items or checking out upon change, when there is any change of items on Checking out screen it requires confirmation of the Manager account.
Positions which can confirm checking out include: Restaurant Manager, Restaurant Chain Manager, System Administrator.
If the manager wants to assign another staff to confirm checking out, it is possible to add Order control to such staff.
Updated on 16/09/2022

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