{"id":23909,"date":"2022-09-09T16:13:07","date_gmt":"2022-09-09T09:13:07","guid":{"rendered":"\/vi\/?post_type=ht_kb&#038;p=23909"},"modified":"2023-11-14T09:18:06","modified_gmt":"2023-11-14T02:18:06","slug":"return-goods","status":"publish","type":"ht_kb","link":"\/vi\/kb\/return-goods\/","title":{"rendered":"Tr\u1ea3 l\u1ea1i h\u00e0ng mua"},"content":{"rendered":"<div><strong>1. M\u1ee5c \u0111\u00edch<\/strong><br \/>\nGi\u00fap qu\u1ea3n l\u00fd nh\u00e0 h\u00e0ng\u00a0ghi nh\u1eadn vi\u1ec7c tr\u1ea3 l\u1ea1i h\u00e0ng mua theo c\u00e1c c\u00e1ch kh\u00e1c nhau nh\u01b0: \u00a0<strong><br \/>\n<\/strong><a href=\"#1\">L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua th\u00f4ng th\u01b0\u1eddng<br \/>\n<\/a><a href=\"#2\">L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua t\u1eeb phi\u1ebfu nh\u1eadp h\u00e0ng<br \/>\n<\/a><a href=\"#3\">L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua d\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u c\u1ee7a l\u1ea7n tr\u1ea3 l\u1ea1i h\u00e0ng tr\u01b0\u1edbc \u0111\u00f3<\/a><a href=\"#1\"><span style=\"color: #000000;\"><strong>2. C\u00e1c tr\u01b0\u1eddng h\u1ee3p nghi\u1ec7p v<\/strong><strong>\u1ee5<\/strong><\/span><br \/>\n<\/a><strong><a name=\"1\"><\/a>2.1. L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua th\u00f4ng th\u01b0\u1eddng<br \/>\n<\/strong><strong>\u00a0<\/strong><strong>a. Xem\/t\u1ea3i phim h\u01b0\u1edbng d\u1eabn<\/strong><\/p>\n<\/div>\n<div><strong>\u00a0<iframe src=\"https:\/\/player.vimeo.com\/video\/169487727\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe>\u00a0<\/strong><\/div>\n<div>\n<p>T\u1ea3i phim h\u01b0\u1edbng d\u1eabn\u00a0<a href=\"https:\/\/vimeo.com\/album\/3951080\/video\/169486250\" target=\"_blank\" rel=\"noopener\">t\u1ea1i \u0111\u00e2y<\/a><strong>\u00a0<\/strong>(<a href=\"https:\/\/help.cukcuk.com\/vi\/lam_the_nao_de_tai_phim_huong_dan_su_dung.htm\" target=\"_blank\" rel=\"noopener\">Xem h\u01b0\u1edbng d\u1eabn t\u1ea3i phim<\/a>)<\/p>\n<p><strong>b. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><br \/>\n\u0110\u1ec3 l\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua, th\u1ef1c hi\u1ec7n nh\u01b0 sau:<br \/>\n1. Ch\u1ecdn\u00a0<strong>Mua h\u00e0ng\\<\/strong><strong>Tr\u1ea3 l\u1ea1i h\u00e0ng mua<\/strong>.<br \/>\n2. Nh\u1ea5n\u00a0<strong>Th\u00eam<\/strong>.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/Sua_anh_cukcuk12_8\/tra%20lai%20hang%20mua%2022.png\" alt=\"\" \/><br \/>\n3. Khai b\u00e1o chi ti\u1ebft ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/Tra-lai-hang-mua-001.1.png\" alt=\"\" \/><br \/>\n4. Nh\u1ea5n\u00a0<strong>C\u1ea5t<\/strong>.<br \/>\n<strong>\u00a0 L\u01b0u \u00fd:<\/strong> N\u00ean nh\u1eadp th\u00f4ng tin <strong>H\u1ea1n s\u1eed d\u1ee5ng<\/strong>\u00a0\u0111\u1ec3 theo d\u00f5i ch\u00ednh x\u00e1c s\u1ed1 l\u01b0\u1ee3ng t\u1ed3n c\u1ee7a nguy\u00ean v\u1eadt li\u1ec7u c\u00f3 h\u1ea1n s\u1eed d\u1ee5ng t\u01b0\u01a1ng \u1ee9ng c\u00f2n trong kho.<strong><a name=\"2\"><\/a>2.2.\u00a0L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua t\u1eeb phi\u1ebfu nh\u1eadp h\u00e0ng<\/strong><br \/>\n<strong>a.\u00a0\u00a0<\/strong><strong>Xem\/t\u1ea3i phim h\u01b0\u1edbng d\u1eabn<\/strong><\/p>\n<\/div>\n<div><strong><iframe src=\"https:\/\/player.vimeo.com\/video\/169487535\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe>\u00a0<\/strong><\/div>\n<div>\n<p>T\u1ea3i phim h\u01b0\u1edbng d\u1eabn\u00a0<a href=\"https:\/\/vimeo.com\/album\/3951080\/video\/169487067\" target=\"_blank\" rel=\"noopener\">t\u1ea1i \u0111\u00e2y<\/a><strong>\u00a0<\/strong>(<a href=\"https:\/\/help.cukcuk.com\/vi\/lam_the_nao_de_tai_phim_huong_dan_su_dung.htm\" target=\"_blank\" rel=\"noopener\">Xem h\u01b0\u1edbng d\u1eabn t\u1ea3i phim<\/a>)<\/p>\n<p><strong>b. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><br \/>\n\u0110\u1ec3 l\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua t\u1eeb phi\u1ebfu nh\u1eadp h\u00e0ng, th\u1ef1c hi\u1ec7n nh\u01b0 sau:<br \/>\n<strong>C\u00e1ch 1: L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua t\u1eeb phi\u1ebfu nh\u1eadp h\u00e0ng theo th\u00f4ng tin nh\u00e0 cung c\u1ea5p.<\/strong><br \/>\n1. Ch\u1ecdn<strong> Mua h\u00e0ng\\<\/strong><span class=\"Apple-converted-space\"><strong>Tr\u1ea3 l\u1ea1i h\u00e0ng mua<\/strong><\/span>.<br \/>\n2. Nh\u1ea5n <strong>Th\u00eam<\/strong>.<br \/>\n3. Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng k\u00ednh l\u00fap\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/bieu_tuong_kinh_lup.png\" alt=\"\" \/>.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/Tra_lai_hang_mua_tu_phieu_nhap_004.1.png\" alt=\"\" \/><br \/>\n4. Khai b\u00e1o th\u00eam th\u00f4ng tin cho ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua: h\u00ecnh th\u1ee9c thanh to\u00e1n, l\u00fd do xu\u1ea5t, ng\u00e0y xu\u1ea5t,&#8230;<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/Tra-lai-hang-mua-002.1.png\" alt=\"\" \/><br \/>\n5. Nh\u1ea5n\u00a0<strong>C\u1ea5t.<br \/>\n<\/strong><strong>C\u00e1ch 2: L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua t\u1eeb phi\u1ebfu nh\u1eadp h\u00e0ng theo th\u00f4ng tin s\u1ed1 phi\u1ebfu nh\u1eadp.<\/strong><br \/>\n1. Ch\u1ecdn<strong> Mua h\u00e0ng\\<\/strong><span class=\"Apple-converted-space\"><strong>Tr\u1ea3 l\u1ea1i h\u00e0ng mua<\/strong><\/span>.<br \/>\n2. Nh\u1ea5n <strong>Th\u00eam<\/strong>.<br \/>\n3. Nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng k\u00ednh l\u00fap\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/bieu-tuong-thanh-cuon.png\" alt=\"\" \/>, ch\u1ecdn\u00a0<strong>S\u1ed1 phi\u1ebfu nh\u1eadp<\/strong>.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/Tra-lai-hang-mua-003.2.png\" alt=\"\" \/><br \/>\n4.\u00a0<span class=\"Apple-converted-space\">\u00a0<\/span>Khai b\u00e1o th\u00eam th\u00f4ng tin cho ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua: h\u00ecnh th\u1ee9c thanh to\u00e1n, l\u00fd do xu\u1ea5t, ng\u00e0y xu\u1ea5t,&#8230;<br \/>\n5. Nh\u1ea5n\u00a0<strong>C\u1ea5t.<br \/>\nL\u01b0u \u00fd: N\u00ean nh\u1eadp th\u00f4ng tin H\u1ea1n s\u1eed d\u1ee5ng\u00a0\u0111\u1ec3 theo d\u00f5i ch\u00ednh x\u00e1c s\u1ed1 l\u01b0\u1ee3ng t\u1ed3n c\u1ee7a nguy\u00ean v\u1eadt li\u1ec7u c\u00f3 h\u1ea1n s\u1eed d\u1ee5ng t\u01b0\u01a1ng \u1ee9ng c\u00f2n trong kho.<\/strong><\/p>\n<p><strong><br \/>\n<a name=\"3\"><\/a>2.3.\u00a0L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua d\u1ef1a tr\u00ean s\u1ed1 li\u1ec7u c\u1ee7a l\u1ea7n tr\u1ea3 l\u1ea1i h\u00e0ng tr\u01b0\u1edbc \u0111\u00f3\u00a0<a>\u00a0<\/a><\/strong><strong><a>\u00a0<\/a><\/strong><br \/>\n<strong>a. Xem\/t\u1ea3i phim h\u01b0\u1edbng d\u1eabn<\/strong><\/p>\n<\/div>\n<div><strong><iframe src=\"https:\/\/player.vimeo.com\/video\/170420010?color=c9ff23&amp;title=0&amp;byline=0&amp;portrait=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" data-mce-fragment=\"1\"><\/iframe><\/strong><\/div>\n<div>\n<p>T\u1ea3i phim h\u01b0\u1edbng d\u1eabn\u00a0<a href=\"https:\/\/vimeo.com\/album\/3951080\/video\/170420010\" target=\"_blank\" rel=\"noopener\">t\u1ea1i \u0111\u00e2y<\/a>\u00a0(<a href=\"https:\/\/help.cukcuk.com\/vi\/lam_the_nao_de_tai_phim_huong_dan_su_dung.htm\" target=\"_blank\" rel=\"noopener\">Xem h\u01b0\u1edbng d\u1eabn t\u1ea3i phim)<\/a><\/p>\n<p><strong>b. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><br \/>\n\u0110\u1ec3 l\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua t\u1eeb m\u1ed9t ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua \u0111\u00e3 l\u1eadp, th\u1ef1c hi\u1ec7n nh\u01b0 sau:<br \/>\n1. Ch\u1ecdn<strong> Mua h\u00e0ng\\<\/strong><span class=\"Apple-converted-space\"><strong>Tr\u1ea3 l\u1ea1i h\u00e0ng mua<\/strong><\/span>.<br \/>\n2. Ch\u1ecdn m\u1ed9t ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua \u0111\u00e3 c\u00f3 tr\u00ean danh s\u00e1ch.<br \/>\n3. Nh\u1ea5n<span class=\"Apple-converted-space\">\u00a0<\/span><strong>Xem<\/strong>.<br \/>\n4. Ch\u1ecdn <strong>Ti\u1ec7n \u00edch\\Sao ch\u00e9p tr\u1ea3 l\u1ea1i h\u00e0ng mua<\/strong>.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.com\/vi\/images\/sao-chep-tra-lai-hang-mua-01.png\" alt=\"\" \/><br \/>\n5. S\u1eeda l\u1ea1i th\u00f4ng tin ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua cho ph\u00f9 h\u1ee3p nh\u01b0: l\u00fd do xu\u1ea5t, ng\u00e0y xu\u1ea5t,&#8230;<br \/>\n6. Nh\u1ea5n <strong>C\u1ea5t<\/strong>.<br \/>\n<strong>L\u01b0u \u00fd:<\/strong> N\u00ean nh\u1eadp th\u00f4ng tin <strong>H\u1ea1n s\u1eed d\u1ee5ng<\/strong>\u00a0\u0111\u1ec3 theo d\u00f5i ch\u00ednh x\u00e1c s\u1ed1 l\u01b0\u1ee3ng t\u1ed3n c\u1ee7a nguy\u00ean v\u1eadt li\u1ec7u c\u00f3 h\u1ea1n s\u1eed d\u1ee5ng t\u01b0\u01a1ng \u1ee9ng c\u00f2n trong kho.<br \/>\n<strong>3. L\u01b0u \u00fd<br \/>\n<\/strong>1.\u00a0N\u1ebfu mu\u1ed1n hi\u1ec3n th\u1ecb th\u00eam c\u00e1c c\u1ed9t Thu\u1ebf tr\u00ean ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua, th\u00ec c\u1ea7n t\u00edch ch\u1ecdn<strong>\u00a0&#8220;Hi\u1ec3n th\u1ecb th\u00f4ng tin ti\u1ec1n chi\u1ebft kh\u1ea5u, ti\u1ec1n thu\u1ebf tr\u00ean Phi\u1ebfu nh\u1eadp h\u00e0ng, \u0110\u01a1n \u0111\u1eb7t h\u00e0ng, Phi\u1ebfu tr\u1ea3 l\u1ea1i h\u00e0ng mua&#8221;\u00a0<\/strong>t\u1ea1i ph\u1ea7n<strong>\u00a0<\/strong><a href=\"https:\/\/trienkhai.cukcuk.vn\/1071100_thiet_lap_tien_ich_khi_mua_hang_ban_hang.htm\">Thi\u1ebft l\u1eadp h\u1ec7 th\u1ed1ng\\Thi\u1ebft l\u1eadp chung\\Tab Mua h\u00e0ng\/B\u00e1n h\u00e0ng\\Ph\u1ea7n B\u00e1n h\u00e0ng.<\/a><br \/>\n2.\u00a0N\u1ebfu t\u00edch ch\u1ecdn\u00a0<strong>Gi\u1ea3m tr\u1eeb c\u00f4ng n\u1ee3<\/strong>, th\u00ec t\u1ed5ng s\u1ed1 ti\u1ec1n l\u01b0\u01a1ng t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi t\u1ed5ng gi\u00e1 tr\u1ecb c\u1ee7a c\u00e1c nguy\u00ean v\u1eadt li\u1ec7u b\u1ecb tr\u1ea3 l\u1ea1i s\u1ebd \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng c\u1eadp nh\u1eadt v\u00e0o ph\u1ea7n\u00a0<a href=\"https:\/\/help.cukcuk.com\/vi\/theo_doi_cong_no_nha_cung_cap.htm\">Theo d\u00f5i c\u00f4ng n\u1ee3 nh\u00e0 cung c\u1ea5p<\/a>.<br \/>\n3.\u00a0N\u1ebfu l\u1ef1a ch\u1ecdn nh\u1eadn l\u1ea1i b\u1eb1ng Ti\u1ec1n m\u1eb7t\/ti\u1ec1n g\u1eedi, th\u00ec sau khi ch\u1ee9ng t\u1eeb \u0111\u01b0\u1ee3c c\u1ea5t gi\u1eef, th\u00f4ng tin phi\u1ebfu thu\/chuy\u1ec3n kho\u1ea3n s\u1ebd \u0111\u01b0\u1ee3c qu\u1ea3n l\u00ed t\u1ea1i\u00a0<a href=\"https:\/\/help.cukcuk.com\/vi\/1040000_quan_ly_quy_tien_mat.htm\">Qu\u1ef9 ti\u1ec1n m\u1eb7t<\/a>\/<a href=\"https:\/\/help.cukcuk.com\/vi\/1080000_quan_ly_quy_tien_gui.htm\">Qu\u1ef9 ti\u1ec1n g\u1eedi<\/a><em>.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. M\u1ee5c \u0111\u00edch Gi\u00fap qu\u1ea3n l\u00fd nh\u00e0 h\u00e0ng\u00a0ghi nh\u1eadn vi\u1ec7c tr\u1ea3 l\u1ea1i h\u00e0ng mua theo c\u00e1c c\u00e1ch kh\u00e1c nhau nh\u01b0: \u00a0 L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua th\u00f4ng th\u01b0\u1eddng L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua t\u1eeb phi\u1ebfu nh\u1eadp h\u00e0ng L\u1eadp ch\u1ee9ng t\u1eeb tr\u1ea3 l\u1ea1i h\u00e0ng mua d\u1ef1a tr\u00ean&#8230;<\/p>\n","protected":false},"author":110,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3542],"ht-kb-tag":[],"class_list":["post-23909","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mua-hang"],"_links":{"self":[{"href":"\/vi\/wp-json\/wp\/v2\/ht-kb\/23909","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/vi\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/vi\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/vi\/wp-json\/wp\/v2\/users\/110"}],"replies":[{"embeddable":true,"href":"\/vi\/wp-json\/wp\/v2\/comments?post=23909"}],"version-history":[{"count":4,"href":"\/vi\/wp-json\/wp\/v2\/ht-kb\/23909\/revisions"}],"predecessor-version":[{"id":29385,"href":"\/vi\/wp-json\/wp\/v2\/ht-kb\/23909\/revisions\/29385"}],"wp:attachment":[{"href":"\/vi\/wp-json\/wp\/v2\/media?parent=23909"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/vi\/wp-json\/wp\/v2\/ht-kb-category?post=23909"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/vi\/wp-json\/wp\/v2\/ht-kb-tag?post=23909"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}