{"id":28823,"date":"2026-05-07T13:51:13","date_gmt":"2026-05-07T06:51:13","guid":{"rendered":"\/en\/?post_type=ht_kb&#038;p=28823"},"modified":"2026-05-07T13:54:33","modified_gmt":"2026-05-07T06:54:33","slug":"set-up-and-apply-complimentary-items-to-staff","status":"publish","type":"ht_kb","link":"\/en\/kb\/set-up-and-apply-complimentary-items-to-staff\/","title":{"rendered":"Set up and apply complimentary items to staff"},"content":{"rendered":"<h4><strong>I. Purpose<\/strong><\/h4>\n<p>Restaurant managers can record complimentary items (On the house) for employees, ensuring that:<\/p>\n<ul>\n<li>They are not recorded as revenue<\/li>\n<li>They do not affect financial reports<\/li>\n<li>All actions are still controlled and tracked within the system<\/li>\n<\/ul>\n<h4><strong>II. Instruction steps<\/strong><\/h4>\n<div class=\"su-accordion su-u-trim\">\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>1. Set up on the dashboard<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p><strong>a. Set up the manager&#8217;s confirmation.<\/strong><\/p>\n<p>On the dashboard, go to\u00a0<strong>System settings\/General settings.\u00a0<\/strong>On\u00a0<strong>Purchase\/Sale\u00a0<\/strong>tab, scroll down to <strong>Manager&#8217;s confirmation<\/strong> part and click\u00a0<strong>Edit<\/strong>. Check\u00a0<strong>Add government discounts and complimentary item<\/strong>. Then, click\u00a0<strong>Save.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-28829\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-1.png\" alt=\"\" width=\"1290\" height=\"950\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-1.png 1290w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-1-768x566.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-1-50x37.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-1-60x44.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-1-100x74.png 100w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" \/><\/p>\n<h6><strong>b. Update the existing role to mark complimentary item<\/strong><\/h6>\n<p>Go to\u00a0<strong>System settings <\/strong>and select<strong> Role management.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28831\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-2.png\" alt=\"\" width=\"1287\" height=\"950\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-2.png 1287w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-2-768x567.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-2-50x37.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-2-60x44.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-2-100x74.png 100w\" sizes=\"(max-width: 1287px) 100vw, 1287px\" \/><\/p>\n<p>Double click a role you want to assign. Select\u00a0<strong>Payment\u00a0<\/strong>and check\u00a0<strong>Mark as complimentary. Then, click\u00a0Save.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28833\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-3.png\" alt=\"\" width=\"1060\" height=\"894\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-3.png 1060w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-3-768x648.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-3-50x42.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-3-60x51.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-3-100x84.png 100w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/p>\n<h6>c. Assign staff <strong> to mark complimentary item<\/strong><\/h6>\n<p>Click <strong>Add\u00a0<\/strong>and create a role name.\u00a0Select\u00a0<strong>Payment\u00a0<\/strong>tab and check\u00a0<strong>Mark as complimentary.\u00a0<\/strong>Click\u00a0<strong>Save.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28835\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-4.png\" alt=\"\" width=\"1059\" height=\"894\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-4.png 1059w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-4-768x648.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-4-50x42.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-4-60x51.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-4-100x84.png 100w\" sizes=\"(max-width: 1059px) 100vw, 1059px\" \/><\/p>\n<p>Click\u00a0<strong>Select\u00a0<\/strong>to assign the staff this role. Then, click\u00a0<strong>Select.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28837\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-5.png\" alt=\"\" width=\"1057\" height=\"892\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-5.png 1057w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-5-768x648.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-5-50x42.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-5-60x51.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-5-100x84.png 100w\" sizes=\"(max-width: 1057px) 100vw, 1057px\" \/><\/p>\n<\/div><\/div>\n<\/div>\n<div class=\"su-accordion su-u-trim\">\n<div class=\"su-spoiler su-spoiler-style-default su-spoiler-icon-plus su-spoiler-closed\" data-scroll-offset=\"0\" data-anchor-in-url=\"no\"><div class=\"su-spoiler-title\" tabindex=\"0\" role=\"button\"><span class=\"su-spoiler-icon\"><\/span>2. Apply on the PC\/POS<\/div><div class=\"su-spoiler-content su-u-clearfix su-u-trim\">\n<p>On POS upon checking out, click <strong>DC. by items.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28839\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-6.png\" alt=\"\" width=\"1023\" height=\"727\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-6.png 1023w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-6-768x546.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-6-50x36.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-6-60x43.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-6-100x71.png 100w\" sizes=\"(max-width: 1023px) 100vw, 1023px\" \/><\/p>\n<p>Select item and click\u00a0<strong>Complimentary item.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28841\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-7.png\" alt=\"\" width=\"1129\" height=\"782\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-7.png 1129w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-7-768x532.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-7-50x35.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-7-60x42.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-7-100x69.png 100w\" sizes=\"(max-width: 1129px) 100vw, 1129px\" \/><\/p>\n<p>Select staff and reason. Then, click\u00a0<strong>OK.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28843\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-8.png\" alt=\"\" width=\"1132\" height=\"785\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-8.png 1132w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-8-768x533.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-8-50x35.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-8-60x42.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-8-100x69.png 100w\" sizes=\"(max-width: 1132px) 100vw, 1132px\" \/><\/p>\n<p>Upon clicking\u00a0<strong>Save,\u00a0<\/strong>the manager&#8217;s confirmation is needed. Enter the manager&#8217;s information and click\u00a0<strong>Log in.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28845\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-9.png\" alt=\"\" width=\"1131\" height=\"788\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-9.png 1131w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-9-768x535.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-9-50x35.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-9-60x42.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-9-100x70.png 100w\" sizes=\"(max-width: 1131px) 100vw, 1131px\" \/><\/p>\n<p>Then, click\u00a0<strong>Done.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-medium wp-image-28847\" src=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-10.png\" alt=\"\" width=\"1025\" height=\"730\" srcset=\"\/en\/wp-content\/uploads\/2026\/05\/On-the-house-10.png 1025w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-10-768x547.png 768w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-10-50x36.png 50w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-10-60x43.png 60w, \/en\/wp-content\/uploads\/2026\/05\/On-the-house-10-100x71.png 100w\" sizes=\"(max-width: 1025px) 100vw, 1025px\" \/><\/p>\n<\/div><\/div>\n<\/div>\n<p><strong><em>Have a nice day!<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I. Purpose Restaurant managers can record complimentary items (On the house) for employees, ensuring that: They are not recorded as revenue They do not affect financial reports All actions are still controlled and tracked within the system II. Instruction steps Have a nice day!<\/p>\n","protected":false},"author":114,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3604],"ht-kb-tag":[],"class_list":["post-28823","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-philippines"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/28823","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=28823"}],"version-history":[{"count":3,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/28823\/revisions"}],"predecessor-version":[{"id":28853,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/28823\/revisions\/28853"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=28823"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=28823"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=28823"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}