{"id":28569,"date":"2025-12-05T09:27:27","date_gmt":"2025-12-05T02:27:27","guid":{"rendered":"\/en\/?post_type=ht_kb&p=28569"},"modified":"2026-09-17T15:05:27","modified_gmt":"2026-09-17T08:05:27","slug":"philippines-manage-collection-of-service-charge","status":"publish","type":"ht_kb","link":"\/en\/kb\/philippines-manage-collection-of-service-charge\/","title":{"rendered":"[Philippines] Manage collection of service charge"},"content":{"rendered":"

I. Purpose<\/strong><\/h4>\n

The manager can set up to collect service charge and control when and by whom this charge is edited or removed.<\/p>\n

II. Instruction steps<\/strong><\/h4>\n
    \n
  1. On the management page, go to System settings\/General settings. <\/strong><\/li>\n
  2. Scroll down to Service charge\u00a0<\/strong>tab, click Edit.<\/strong><\/li>\n
  3. Turn Service Charge On\/Off\n
      \n
    • Check No<\/strong> \u2013 never add service charge.<\/li>\n
    • Check Yes<\/strong> \u2013 always add the default %.<\/li>\n
    • Check\u00a0Custom<\/strong> \u2013 lets staff change or skip SC at the POS.<\/li>\n<\/ul>\n<\/li>\n
    • Enter the default percentage (e.g., 5 %<\/strong>).<\/li>\n
    • SC Calculation Method<\/strong>\n
        \n
      • Subtotal before tax after discount & promotion:<\/strong> excludes discounts first, then applies SC.<\/li>\n
      • Subtotal before tax:<\/strong> applies SC on the net amount before any tax, even if no discount.<\/li>\n
      • Subtotal<\/strong> applies SC on the gross amount including tax.<\/li>\n<\/ul>\n<\/li>\n
      • Tax for service charge:\u00a0Tick if SC itself is taxable; enter the tax rate if required.<\/li>\n
      • Then, click Save.<\/strong><\/li>\n<\/ol>\n

        \"\"<\/p>\n

        To control when and by whom this charge is edited or removed, on Sales\u00a0<\/strong>tab, click Edit and scroll down to\u00a0Manager’s confirmation.\u00a0<\/strong>Check\u00a0Change result of checking out\u00a0<\/strong>and check applicable actions.<\/p>\n

        \"\"<\/p>\n

        When the cashier chooses not to collect the service charge, the system will display a window requiring manager confirmation.<\/p>\n

        \"\"<\/p>\n

        Have a nice day!<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

        I. Purpose The manager can set up to collect service charge and control when and by whom this charge is edited or removed. II. Instruction steps On the management page, go to System settings\/General settings. Scroll down to Service charge\u00a0tab, click Edit. Turn Service Charge On\/Off Check No \u2013 never…<\/p>\n","protected":false},"author":114,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3604],"ht-kb-tag":[],"class_list":["post-28569","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-philippines"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/28569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=28569"}],"version-history":[{"count":3,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/28569\/revisions"}],"predecessor-version":[{"id":29193,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/28569\/revisions\/29193"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=28569"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=28569"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=28569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}