{"id":25368,"date":"2023-09-27T15:00:28","date_gmt":"2023-09-27T08:00:28","guid":{"rendered":"\/en\/?post_type=ht_kb&#038;p=25368"},"modified":"2023-11-27T10:34:16","modified_gmt":"2023-11-27T03:34:16","slug":"on-phone","status":"publish","type":"ht_kb","link":"\/en\/kb\/on-phone\/","title":{"rendered":"On Phone"},"content":{"rendered":"<div class=\"x1tlxs6b x1g8br2z x1gn5b1j x230xth x14ctfv x1okitfd x6ikm8r x10wlt62 x1mzt3pk x1y1aw1k xn6708d xwib8y2 x1ye3gou x1n2onr6 x13faqbe x1vjfegm\" role=\"none\">\n<div class=\"x9f619 x1n2onr6 x1ja2u2z __fb-light-mode\" role=\"none\">\n<div class=\"x6prxxf x1fc57z9 x1yc453h x126k92a xzsf02u\" dir=\"auto\" role=\"none\">Instruct Waitstaff how to use sale operation features.<\/div>\n<\/div>\n<\/div>\n<ul class=\"hkb-subcats\">\n<li class=\"hkb-subcats__cat\">\n<h3><span style=\"font-size: 18pt;\">Waitstaff\u00a0<\/span><\/h3>\n<ul class=\"hkb-subcats\">\n<li class=\"hkb-subcats__cat\">\n<h3>Take order<\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-take-order-for-guest-dines-in-the-restaurant\/\">How to take order for guest dines in the restaurant?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-take-order-for-guest-who-has-made-reservation\/\">How to take order for guest who has made reservation?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-take-order-for-take-away-guest\/\">How to take order for take-away guest?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-take-order-for-delivery-request\/\">How to take order for delivery request?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-edit-incorrect-items-in-the-order\/\">How to edit incorrect items in the order?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/in-pubs-each-table-has-been-placed-some-commonly-ordered-food-drink-items-ex-peanut-cucumber-how-to-quickly-recognize-these-items-to-order-2\/\">In pubs, each table has been placed some commonly-ordered food\/drink items (ex: peanut, cucumber\u2026), how to quickly recognize these items to order<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-does-waitstaff-cashier-send-weighing-requests-to-weighing-staff-by-cukcuk-sale-phone\/\">How does waitstaff\/cashier send weighing requests to weighing staff by CUKCUK \u2013 Sale Phone?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-add-custom-modifiers-to-item\/\">How to add custom modifiers to item?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-take-order-when-guest-orders-by-weight-of-ingredient-and-request-kitchen-to-cook-into-serveral-items\/\">How to take order when guest orders by weight of ingredient and request kitchen to cook into serveral items?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-send-order-to-kitchen-bar-to-process\/\">How to send order to kitchen\/bar to process ?<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"hkb-subcats__cat\">\n<h3>Keep track of operation<\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-add-item-to-order-when-guest-requests-for-more-items-2\/\">How to add item to order when guest requests for more items?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-recognize-items-which-have-been-served\/\">How to recognize items which have been served?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/what-to-do-when-guest-cancels-item\/\">What to do when guest cancels item?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/what-to-do-when-guest-cancels-an-order\/\">What to do when guest cancels an order?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/what-to-do-if-guest-wants-to-change-table\/\">What to do if guest wants to change table?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/what-to-do-if-guest-wants-to-combine-orders\/\">What to do if guest wants to combine orders?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-view-notifications-of-available-and-out-of-stock-items-from-kitchen\/\">How to view notifications of available and out of stock items from kitchen?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-check-items-before-checking-out\/\">How to check items before checking out<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/what-to-do-when-guest-wants-to-check-out\/\">What to do when guest wants to check out?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-send-payment-request-with-note-to-cashier\/\">How to send payment request with note to cashier?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-move-items-to-other-order\/\">How to move items to other order?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/what-to-do-if-the-guests-want-to-split-the-order\/\">What to do if the guests want to split the order?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-send-request-check-to-the-cashier-when-the-guest-requests-payment-via-5food\/\">How to send Request Check to the cashier when the guest requests payment via 5Food?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-recognize-gift-codes-for-the-guests-when-ordering\/\">How to recognize gift codes for the guests when ordering?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-do-when-the-manager-wants-to-manage-the-combinning-orders-changing-tables-moving-items-to-other-order-splitting-order\/\">How to do when the Manager wants to manage the combinning orders, changing tables, moving items to other order, splitting order?<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"hkb-subcats__cat\">\n<h3>Update menu image<\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-update-item-image\/\">How to update item image?<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"hkb-subcats__cat\">\n<h3>General settings<\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-turn-on-sound-notification-when-items-are-finished-or-out-of-stock\/\">How to turn on sound notification when items are finished or out of stock?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-arrange-features-on-order\/\">How to arrange features on order?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-select-which-kitchen-bar-to-process-order\/\">How to select which kitchen\/bar to process order?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-reprint-order-for-kitchen-bar-2\/\">How to reprint order for kitchen\/bar?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/if-the-cashier-wants-to-get-payment-and-send-order-to-kitchen-bar-at-the-same-time-how-to-set-up\/\">If the cashier wants to get payment and send order to Kitchen\/bar at the same time, how to set up?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-set-up-show-hide-and-arrange-functions-on-order-screen\/\">How to set up show\/hide and arrange functions on order screen?<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"hkb-subcats__cat\">\n<h3><span style=\"font-size: 18pt;\">Waitstaff cum cashier\u00a0<\/span><\/h3>\n<ul class=\"hkb-subcats\">\n<li class=\"hkb-subcats__cat\">\n<h3>Shift handover<\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-open-a-shift-to-get-payment-from-guest\/\">How to open a shift to get payment from guest?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-close-shift\/\">How to close shift?<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"hkb-subcats__cat\">\n<h3>Get payment from guest<\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-get-payment-from-guest\/\">How to get payment from guest?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-view-all-paid-orders-in-the-day\/\">How to view all paid orders in the day?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/international-markets-how-to-set-up-if-the-manager-wants-to-round-up-receivable-amount-upon-getting-payment\/\">[International markets] How to set up if the manager wants to round up Receivable amount upon getting payment?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/international-markets-how-to-set-up-if-the-manager-wants-to-allow-the-cashier-to-recognize-card-information-upon-getting-payment\/\">[International markets] How to set up if the manager wants to allow the cashier to recognize card information upon getting payment?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/cambodia-the-restaurant-allow-guests-to-check-out-by-2-currencies-how-does-the-cashier-inform-converted-amount-to-guests-when-getting-payment\/\">[Cambodia] The restaurant allow guests to check out by 2 currencies, how does the cashier inform converted amount to guests when getting payment?<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"hkb-subcats__cat\">\n<h3>General Settings<\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/printer-settings\/\">Printer settings<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-print-bill-on-anypos\/\">How to print bill on AnyPOS<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-print-bill-via-pc\/\">How to print bill via PC?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-set-up-to-show-or-hide-functions-send-kitchen-save-or-saveadd-on-order-details-screen\/\">How to set up to show or hide functions Send kitchen, Save or Save&amp;Add on Order Details screen?<\/a><\/li>\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-set-up-show-hide-and-arrange-functions-on-order-screen\/\"><span style=\"font-size: 12pt;\">How to set up show\/hide and arrange functions on order screen?<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li class=\"hkb-subcats__cat\">\n<h3><span style=\"font-size: 18pt;\">Language setting<\/span><\/h3>\n<ul class=\"hkb-article-list\">\n<li class=\"hkb-article-list__format-standard\"><a href=\"https:\/\/helpv2.cukcuk.com\/en\/kb\/how-to-change-language-of-application\/\">How to change language of application?<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Instruct Waitstaff how to use sale operation features. Waitstaff\u00a0 Take order How to take order for guest dines in the restaurant? How to take order for guest who has made reservation? How to take order for take-away guest? How to take order for delivery request? How to edit incorrect items&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3563],"ht-kb-tag":[],"class_list":["post-25368","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cukcuk-for-sale-pperation"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/25368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=25368"}],"version-history":[{"count":3,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/25368\/revisions"}],"predecessor-version":[{"id":25802,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/25368\/revisions\/25802"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=25368"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=25368"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=25368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}