{"id":24822,"date":"2023-08-30T10:14:22","date_gmt":"2023-08-30T03:14:22","guid":{"rendered":"http:\/\/172.16.180.51:20265\/en\/kb\/how-to-add-item-to-order-when-guest-requests-for-more-items\/"},"modified":"2023-11-24T17:07:18","modified_gmt":"2023-11-24T10:07:18","slug":"how-to-add-item-to-order-when-guest-requests-for-more-items","status":"publish","type":"ht_kb","link":"\/en\/kb\/how-to-add-item-to-order-when-guest-requests-for-more-items\/","title":{"rendered":"How to add item to order when guest requests for more items?"},"content":{"rendered":"<p><strong>I. On POS<\/strong><\/p>\n<p>When guest requests more items, proceed as following:<\/p>\n<ul>\n<li>Touch the order of the guest who requests more items.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-4289 size-medium\" src=\"https:\/\/mhelp.cukcuk.vn\/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-800x484.png\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-800x484.png 800w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-768x464.png 768w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-1024x619.png 1024w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-50x30.png 50w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-920x556.png 920w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-600x363.png 600w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-1-320x194.png 320w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-1.png 1280w\" alt=\"Them-mon-1\" width=\"800\" height=\"484\" \/><\/p>\n<ul>\n<li>Select item guest requests from menu screen.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-4290 size-medium\" src=\"https:\/\/mhelp.cukcuk.vn\/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-800x428.png\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-800x428.png 800w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-768x411.png 768w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-1024x548.png 1024w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-50x27.png 50w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-920x492.png 920w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-600x321.png 600w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-2-320x171.png 320w, \/en\/wp-content\/uploads\/2017\/02\/Them-mon-2.png 1570w\" alt=\"Them-mon-2\" width=\"800\" height=\"428\" \/><\/p>\n<ul>\n<li>The number of touchs on an item will be the quantity of items guest ordered. Cashier can touch\u00a0<strong>Quantily\u00a0<\/strong>of item to quickly add quantity.<\/li>\n<li>Touch send symbol to send order which has added item to kitchen\/bar to process.<\/li>\n<\/ul>\n<p><strong>II. On Mobile<\/strong><\/p>\n<p>When guest requests more items, proceed as following:<\/p>\n<ul>\n<li>Touch the order in <strong>Serving<\/strong> list.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-6089\" src=\"\/en\/wp-content\/uploads\/2019\/08\/Danh_sach_order_1_en.png\" alt=\"\" width=\"250\" height=\"469\" \/><\/p>\n<p>To add item to order:<\/p>\n<ul>\n<li>Touch<strong>\u00a0ORDER<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6697\" src=\"\/en\/wp-content\/uploads\/2019\/11\/touchtoselectmoreitem_13112019.png\" alt=\"\" width=\"250\" height=\"521\" \/><\/p>\n<p>If the order has serving time, touch <strong>1ST TIME, 2ST TIME<\/strong>&#8230;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6689\" src=\"\/en\/wp-content\/uploads\/2019\/11\/selectmoreitemtoservingtime_13112019.png\" alt=\"\" width=\"350\" height=\"557\" \/><\/p>\n<ul>\n<li>Search for the item in menu =&gt; you can quickly search the item by typing the first letters of item name. For example: To search <b>Chateau beef tartare<\/b>\u00a0then type <strong>cbt<\/strong>, to search for <strong>French black caviar<\/strong>\u00a0then type <strong>fbc<\/strong>, etc.<\/li>\n<li>The number of touchs on an item will be the quantity of items guest orders. You can touch\u00a0<strong>Qty <\/strong>of item to quickly add quantity.<\/li>\n<li>After finishing, select <strong>NEXT<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6682\" src=\"\/en\/wp-content\/uploads\/2019\/11\/select1time_orderlist_13112019.png\" alt=\"\" width=\"250\" height=\"521\" \/><\/p>\n<p style=\"padding-left: 30px;\"><em><strong>Note:<\/strong> For order that has been sent to kitchen\/bar, if guest orders more serving of an item already in the order, the extra serving will appear as 1 seperate line on the order.<\/em><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6686\" src=\"\/en\/wp-content\/uploads\/2019\/11\/servingnow_13112019.png\" alt=\"\" width=\"250\" height=\"521\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I. On POS When guest requests more items, proceed as following: Touch the order of the guest who requests more items. Select item guest requests from menu screen. The number of touchs on an item will be the quantity of items guest ordered. Cashier can touch\u00a0Quantily\u00a0of item to quickly add&#8230;<\/p>\n","protected":false},"author":113,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3526,3584,3593],"ht-kb-tag":[],"class_list":["post-24822","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cashier","ht_kb_category-on-tablet-user-guide-for-application-tablet-smartphone-apps","ht_kb_category-order-taking-staff"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/113"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=24822"}],"version-history":[{"count":3,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24822\/revisions"}],"predecessor-version":[{"id":25052,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24822\/revisions\/25052"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=24822"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=24822"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=24822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}