{"id":24816,"date":"2023-08-30T10:14:22","date_gmt":"2023-08-30T03:14:22","guid":{"rendered":"http:\/\/172.16.180.51:20265\/en\/kb\/how-to-take-order-for-delivery-request\/"},"modified":"2023-11-27T08:49:44","modified_gmt":"2023-11-27T01:49:44","slug":"how-to-take-order-for-delivery-request","status":"publish","type":"ht_kb","link":"\/en\/kb\/how-to-take-order-for-delivery-request\/","title":{"rendered":"How to take order for delivery request?"},"content":{"rendered":"<p>To take order for delivery request of guest, proceed as following:<\/p>\n<p><strong>Step 1: Take order<\/strong><\/p>\n<ul>\n<li>Touch\u00a0<img decoding=\"async\" class=\"ib alignnone wp-image-6117\" src=\"\/en\/wp-content\/uploads\/2019\/08\/th\u00eam-m\u00f3n-2-1.png\" alt=\"\" width=\"30\" height=\"30\" \/><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6633\" src=\"\/en\/wp-content\/uploads\/2019\/11\/neworder_phone_ge_13112019.png\" alt=\"\" width=\"300\" height=\"542\" \/><\/p>\n<p><em><strong>Note:<\/strong> You can select tab <strong>Bestseller<\/strong> to recommend guest or to quickly select bestselling items and add to order<\/em><\/p>\n<ul>\n<li>Touch the item you need to add.<\/li>\n<li>The number of touchs on an item will be the number of servings guest has ordered. You can touch\u00a0<strong>Qty<\/strong> to quickly add quantity.<\/li>\n<li>You can search for item by typing the first letter in the name of item. Example: To search for<strong> <b>Chateau beef tartare<\/b>\u00a0then type <strong>cbt<\/strong>, to search for <strong>French black caviar<\/strong>\u00a0then type <strong>fbc<\/strong>, etc.<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6634\" src=\"\/en\/wp-content\/uploads\/2019\/11\/selectitem_order_phone_ge_13112019.png\" alt=\"\" width=\"250\" height=\"528\" \/><\/p>\n<ul>\n<li>Select all the items you need, and select<strong> NEXT<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6635\" src=\"\/en\/wp-content\/uploads\/2019\/11\/detailfunctioninorder_13112019.png\" alt=\"\" width=\"400\" height=\"536\" \/><\/p>\n<ul>\n<li>Touch icon\u00a0<img decoding=\"async\" class=\"alignnone wp-image-6636\" src=\"\/en\/wp-content\/uploads\/2019\/11\/iconselectmorefunction_phone_12112019.png\" alt=\"\" width=\"40\" height=\"29\" \/> then select <strong>Promotion<\/strong>\u00a0 if you want to apply promotion for guest <em>(This symbol will only appear if the restaurant manager has set up promotions and those promotions are applicable<\/em><em>).<\/em><\/li>\n<li>Touch icon\u00a0 <img decoding=\"async\" class=\"alignnone wp-image-6636\" src=\"\/en\/wp-content\/uploads\/2019\/11\/iconselectmorefunction_phone_12112019.png\" alt=\"\" width=\"40\" height=\"29\" \/>then select <strong>Price schedule<\/strong> to change price of items to a different price at the time you make oder. <em>(This symbol will only appear if the restaurant manager has set up price schedule in menu settings).<\/em><\/li>\n<li>Touch <img decoding=\"async\" class=\"alignnone wp-image-476\" src=\"\/en\/wp-content\/uploads\/2016\/08\/Mobile_Bieu_tuong_mang_ve_giao_hang.png\" alt=\"Mobile_Bieu_tuong_mang_ve_giao_hang\" width=\"18\" height=\"30\" \/>.<\/li>\n<li>Select <b>Order details<\/b>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6642\" src=\"\/en\/wp-content\/uploads\/2019\/11\/Orderinfo_orderdetail_phone_13112019.png\" alt=\"\" width=\"250\" height=\"528\" \/><\/p>\n<ul>\n<li>Select\u00a0<strong>Delivery<\/strong>.<\/li>\n<li>Enter information.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-6124\" src=\"\/en\/wp-content\/uploads\/2019\/08\/Cho_giao_hang_1_en-1.png\" alt=\"\" width=\"250\" height=\"439\" \/><\/p>\n<ul>\n<li>Select <strong>DONE<\/strong>.<\/li>\n<\/ul>\n<p><strong>Step 2: Send kitchen &amp; bar<\/strong><\/p>\n<p style=\"padding-left: 30px;\">Close to delivery time, select <strong>SEND TO K\/B<\/strong>\u00a0to send order to kitchen\/bar to process.<\/p>\n<ul>\n<li>Then, depending on device used for kitchen\/bar, the list of items will be automatically:\n<ul>\n<li>Appeared in the list of items need to process in the tablet of kitchen\/bar.<\/li>\n<li>Or printed out at printer for kitchen\/bar.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 30px;\">If it is not near the delivery time, touch symbol <img decoding=\"async\" class=\"ib alignnone wp-image-6126\" src=\"\/en\/wp-content\/uploads\/2019\/08\/ic_Luu_phone_1-2.png\" alt=\"\" width=\"30\" height=\"24\" \/>\u00a0to save order.<\/p>\n<ul>\n<li>Close to delivery time, at tab <strong>Delivery<\/strong>, touch symbol <img decoding=\"async\" class=\"ib alignnone wp-image-6127\" src=\"\/en\/wp-content\/uploads\/2019\/08\/icon_bep-1-3.png\" alt=\"\" width=\"35\" height=\"30\" \/>to send order to kitchen\/bar to process.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-6128\" src=\"\/en\/wp-content\/uploads\/2019\/08\/Cho_giao_hang_en-1-409x800.png\" alt=\"\" width=\"250\" height=\"488\" \/><\/p>\n<p>If you want to quickly select serving type upon creating order, on SettingsGeneral settings, <strong>select Quickly select serving type upon creating order<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6645\" src=\"\/en\/wp-content\/uploads\/2019\/11\/menusetting_quickselectordertype_12112019.png\" alt=\"\" width=\"250\" height=\"528\" \/><\/p>\n<p>Then, when you want to create delivery order, touch icon <img decoding=\"async\" class=\"alignnone wp-image-6646\" src=\"\/en\/wp-content\/uploads\/2019\/11\/iconaddorder_phone_12112019.png\" alt=\"\" width=\"40\" height=\"38\" \/>and then touch icon\u00a0<img decoding=\"async\" class=\"alignnone wp-image-6647\" src=\"\/en\/wp-content\/uploads\/2019\/11\/iconaddorderdelivery_phone_12112019.png\" alt=\"\" width=\"40\" height=\"39\" \/>\u00a0to add order.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6648\" src=\"\/en\/wp-content\/uploads\/2019\/11\/selectordertypetoquickadd_phone_12112019.png\" alt=\"\" width=\"250\" height=\"528\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To take order for delivery request of guest, proceed as following: Step 1: Take order Touch\u00a0 Note: You can select tab Bestseller to recommend guest or to quickly select bestselling items and add to order Touch the item you need to add. The number of touchs on an item will&#8230;<\/p>\n","protected":false},"author":113,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3528,3595,3585,3584,3593,3530],"ht-kb-tag":[],"class_list":["post-24816","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cashier-4-frequently-asked-questions","ht_kb_category-cashier-user-guide-for-role","ht_kb_category-on-phone","ht_kb_category-on-tablet-user-guide-for-application-tablet-smartphone-apps","ht_kb_category-order-taking-staff","ht_kb_category-other"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/113"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=24816"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24816\/revisions"}],"predecessor-version":[{"id":25245,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24816\/revisions\/25245"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=24816"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=24816"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=24816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}