{"id":24506,"date":"2023-05-15T15:45:58","date_gmt":"2023-05-15T08:45:58","guid":{"rendered":"\/en\/?post_type=ht_kb&#038;p=24506"},"modified":"2023-05-15T15:46:35","modified_gmt":"2023-05-15T08:46:35","slug":"r105","status":"publish","type":"ht_kb","link":"\/en\/kb\/r105\/","title":{"rendered":"R105"},"content":{"rendered":"<p><strong><a href=\"#1\">1. The guest can self-order and make payment via ipay88?<\/a><\/strong><\/p>\n<p><strong><a href=\"#2\">2. The cashier can reprint shift report in order to hand over to the other cashier<\/a><\/strong><\/p>\n<p><strong><a href=\"#3\">3. The cashier only can print shift handover minutes after closing shift<\/a><\/strong><\/p>\n<hr \/>\n<p><strong><a name=\"1\"><\/a>1. The guest can self-order and make payment via ipay88<\/strong><\/p>\n<p><strong>Purpose:<\/strong><\/p>\n<p>This helps the guests save time from making payment<\/p>\n<p><strong>Instruction steps:<\/strong><\/p>\n<p>On <strong>Settings <\/strong>tab, go to <strong>Time to make payment<\/strong>. There are 2 options:<\/p>\n<p><strong>Case 1: Regular payment<\/strong><\/p>\n<p><strong>1. The Restaurant manager set up payment time as follows:<\/strong><\/p>\n<p>&#8211; Click <strong>Edit<\/strong> and select <strong>Upfront payment (Order and pay via iPay88)<\/strong><\/p>\n<p>&#8211; Then, click <strong>Save<\/strong><\/p>\n<p>The program defaults payment via iPay88.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24507\" src=\"\/en\/wp-content\/uploads\/2023\/05\/1.png\" alt=\"\" width=\"1208\" height=\"865\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/1.png 1208w, \/en\/wp-content\/uploads\/2023\/05\/1-768x550.png 768w, \/en\/wp-content\/uploads\/2023\/05\/1-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/1-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/1-100x72.png 100w\" sizes=\"(max-width: 1208px) 100vw, 1208px\" \/><\/p>\n<p><strong>Note:<\/strong><\/p>\n<p>&#8211; If a new branch has not set up iPay88, please go to <strong>Utilities\/Bank card\/E-wallet <\/strong>to set up.<\/p>\n<p>&#8211; To make payment immediately via iPay 88, please note that:<\/p>\n<ul>\n<li><em><strong>Register and activate iPay88. View details <a href=\"https:\/\/helpv2.cukcuk.com\/vi\/kb\/tich-hop-cong-thanh-toan-ipay88\/\">here.<\/a><\/strong><\/em><\/li>\n<li><em><strong>Set up auto-print KDS ticket and labels. View details <a href=\"https:\/\/helpv2.cukcuk.com\/vi\/kb\/thiet-lap-may-in-cho-thu-ngan-bep-bar\/\">here.<\/a><\/strong><\/em><\/li>\n<\/ul>\n<p><strong>2. The guest takes order as below:<\/strong><\/p>\n<p><strong>Step 1:<\/strong> Scan QR Code to order<\/p>\n<p><strong>Step 2:<\/strong> Add items to cart. Then click\u00a0<strong>Order.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27930\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/goi-mon1.png\" alt=\"\" width=\"360\" height=\"778\" \/><\/p>\n<p><strong>Step 3: Make payment<\/strong><\/p>\n<p>On <strong>Guest information<\/strong> part: the guest needs to enter phone number to check order history.<\/p>\n<p>Then, click <strong>Check out<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27912\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/1-2.png\" alt=\"\" width=\"357\" height=\"779\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27913\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/2-1.png\" alt=\"\" width=\"359\" height=\"775\" \/><\/p>\n<p>The program navigates to iPay88.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27929\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/2023-05-09_17-13-24.png\" alt=\"\" width=\"873\" height=\"735\" \/><\/p>\n<p>After making payment via iPay88, the guest will see this screen.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27932\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/9.png\" alt=\"\" width=\"362\" height=\"776\" \/><\/p>\n<p>If it cannot navigate to iPay88, the guest will receive the message <strong>Failed to make payment<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27927\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/thanh-toan-k-thanh-cong.png\" alt=\"\" width=\"360\" height=\"780\" \/><\/p>\n<p><strong>Note:<\/strong><\/p>\n<p>&#8211; After ordering, the program will automatically send order to Kitchen\/Bar.<\/p>\n<p>&#8211; If there&#8217;s any error in iPay88, please close the payment page and scan QR code to order and pay again.<\/p>\n<p><strong>Step 4: Check order history<\/strong><\/p>\n<p>On list of orders, click on the icon<img decoding=\"async\" class=\"alignnone size-full wp-image-27933\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/2023-05-09_17-40-27.png\" alt=\"\" width=\"40\" height=\"32\" \/>to search order by phone number<\/p>\n<p>Here is the order history.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24549\" src=\"\/en\/wp-content\/uploads\/2023\/05\/L-su-t-anh-1.png\" alt=\"\" width=\"352\" height=\"925\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/L-su-t-anh-1.png 352w, \/en\/wp-content\/uploads\/2023\/05\/L-su-t-anh-1-19x50.png 19w, \/en\/wp-content\/uploads\/2023\/05\/L-su-t-anh-1-23x60.png 23w, \/en\/wp-content\/uploads\/2023\/05\/L-su-t-anh-1-38x100.png 38w\" sizes=\"(max-width: 352px) 100vw, 352px\" \/><\/p>\n<p><strong>Case 2:<\/strong> When the manager selects <strong>Regular payment (Order &#8211; Receive items &#8211; Pay)<\/strong><\/p>\n<p><strong>1. The Restaurant manager set up payment time as follows:<\/strong><\/p>\n<p>&#8211; Click\u00a0<strong>Edit\u00a0<\/strong>and select <strong>Regular payment (Order &#8211; Receive items &#8211; Pay)<\/strong><\/p>\n<p>&#8211; Check payment method: <strong>iPay88<\/strong><\/p>\n<p>Then, click <strong>Save<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24508\" src=\"\/en\/wp-content\/uploads\/2023\/05\/2.png\" alt=\"\" width=\"1204\" height=\"866\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/2.png 1204w, \/en\/wp-content\/uploads\/2023\/05\/2-768x552.png 768w, \/en\/wp-content\/uploads\/2023\/05\/2-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/2-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/2-100x72.png 100w\" sizes=\"(max-width: 1204px) 100vw, 1204px\" \/><\/p>\n<p><strong>2. Order and make payment as below:<\/strong><\/p>\n<p><strong>Step 1:<\/strong> Scan QR Code to order<\/p>\n<p><strong>Step 2:<\/strong> Add items to cart. Then click\u00a0<strong>Order.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27925\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/8.png\" alt=\"\" width=\"359\" height=\"778\" \/><\/p>\n<p><strong>Step 3: Make payment<\/strong><\/p>\n<p>After enjoying meal, the guest goes to list of orders and proceed payment with iPay88.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27924\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/7.png\" alt=\"\" width=\"360\" height=\"778\" \/><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27926\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/Goi-mon.png\" alt=\"\" width=\"361\" height=\"780\" \/><\/p>\n<div id=\"edit\" class=\"Edit\" role=\"textbox\" contenteditable=\"true\" aria-label=\"Description\" aria-multiline=\"true\">\n<p>The program navigates to iPay88.<\/p>\n<\/div>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27929\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/2023-05-09_17-13-24.png\" alt=\"\" width=\"873\" height=\"735\" \/><\/p>\n<p>After making payment via iPay88, the guest will see this screen.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27928\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/Thanh-toan-thanh-cong.png\" alt=\"\" width=\"360\" height=\"773\" \/><\/p>\n<p>If it cannot navigate to iPay88, the guest will receive the message <strong>Failed to make payment.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-27927\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/thanh-toan-k-thanh-cong.png\" alt=\"\" width=\"360\" height=\"780\" \/><\/p>\n<p><strong>3. The cashier confirms order<\/strong><\/p>\n<p>After ordering at the table, on PC\/POS the cashier will receive a notification of the new order<\/p>\n<p>Click on the icon<img decoding=\"async\" class=\"alignnone size-full wp-image-27921\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/2023-05-09_16-30-55.png\" alt=\"\" width=\"47\" height=\"40\" \/>and select <strong>Order at the table<\/strong><\/p>\n<p><strong><img decoding=\"async\" class=\"alignnone size-full wp-image-24510\" src=\"\/en\/wp-content\/uploads\/2023\/05\/3.png\" alt=\"\" width=\"1012\" height=\"726\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/3.png 1012w, \/en\/wp-content\/uploads\/2023\/05\/3-768x551.png 768w, \/en\/wp-content\/uploads\/2023\/05\/3-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/3-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/3-100x72.png 100w\" sizes=\"(max-width: 1012px) 100vw, 1012px\" \/><\/strong><\/p>\n<p>Select order and click <strong>Confirm.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24511\" src=\"\/en\/wp-content\/uploads\/2023\/05\/4.png\" alt=\"\" width=\"1023\" height=\"726\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/4.png 1023w, \/en\/wp-content\/uploads\/2023\/05\/4-768x545.png 768w, \/en\/wp-content\/uploads\/2023\/05\/4-50x35.png 50w, \/en\/wp-content\/uploads\/2023\/05\/4-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/4-100x71.png 100w\" sizes=\"(max-width: 1023px) 100vw, 1023px\" \/><\/p>\n<p><strong><a name=\"2\"><\/a>2. The cashier can reprint shift report in order to hand over to the other cashier khi c\u1ea7n<\/strong><\/p>\n<p><strong>Purpose:<\/strong><\/p>\n<p>The cashier can check and print report after closing shift.<\/p>\n<p><strong>Instruction steps:<\/strong><\/p>\n<p>On PC\/POS, click on the icon <img decoding=\"async\" class=\"alignnone size-full wp-image-27937\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/2023-04-14_8-30-52.png\" alt=\"\" width=\"58\" height=\"42\" \/>and select <strong>General report\/Report on shift handover<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24546\" src=\"\/en\/wp-content\/uploads\/2023\/05\/2023-05-15_8-38-25-2.png\" alt=\"\" width=\"1022\" height=\"729\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/2023-05-15_8-38-25-2.png 1022w, \/en\/wp-content\/uploads\/2023\/05\/2023-05-15_8-38-25-2-768x548.png 768w, \/en\/wp-content\/uploads\/2023\/05\/2023-05-15_8-38-25-2-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/2023-05-15_8-38-25-2-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/2023-05-15_8-38-25-2-100x71.png 100w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" \/><\/p>\n<p>Select time or search shift, cashier. Then click\u00a0<strong>Print minutes.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24545\" src=\"\/en\/wp-content\/uploads\/2023\/05\/Bao-cao-bien-ban-ban-giao-ca.png\" alt=\"\" width=\"1026\" height=\"730\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/Bao-cao-bien-ban-ban-giao-ca.png 1026w, \/en\/wp-content\/uploads\/2023\/05\/Bao-cao-bien-ban-ban-giao-ca-768x546.png 768w, \/en\/wp-content\/uploads\/2023\/05\/Bao-cao-bien-ban-ban-giao-ca-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/Bao-cao-bien-ban-ban-giao-ca-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/Bao-cao-bien-ban-ban-giao-ca-100x71.png 100w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/p>\n<p>Moreover, the cashier can click on the minutes to check shift details. Then, click <strong>Print.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24544\" src=\"\/en\/wp-content\/uploads\/2023\/05\/Chi-tiet-bao-cao-bien-ban-ban-giao-ca.png\" alt=\"\" width=\"1024\" height=\"728\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/Chi-tiet-bao-cao-bien-ban-ban-giao-ca.png 1024w, \/en\/wp-content\/uploads\/2023\/05\/Chi-tiet-bao-cao-bien-ban-ban-giao-ca-768x546.png 768w, \/en\/wp-content\/uploads\/2023\/05\/Chi-tiet-bao-cao-bien-ban-ban-giao-ca-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/Chi-tiet-bao-cao-bien-ban-ban-giao-ca-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/Chi-tiet-bao-cao-bien-ban-ban-giao-ca-100x71.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>Note:<\/strong> If bills are canceled after closing shift, the program will immediately synchronize them to shift report on all devices.<\/p>\n<p><strong><a name=\"3\"><\/a>3. The cashier only can print shift handover minutes after closing shift<\/strong><\/p>\n<p><strong>Purpose:<\/strong><\/p>\n<p style=\"text-align: justify;\">Currently, if the printed shift handover minutes is not the final version, the cashier can print a report and hand it over to the manager. After that, they continue selling and stealing the difference. Therefore, as of version R105, to avoid fraud CUKCUK has updated that the cashier can only print the minutes of shift handover when the shift is closed.<\/p>\n<p><strong>Instruction steps:<\/strong><\/p>\n<p>Click on the icon <img decoding=\"async\" class=\"alignnone size-full wp-image-27942\" src=\"\/vi\/wp-content\/uploads\/2023\/05\/1-3.png\" alt=\"\" width=\"58\" height=\"42\" \/>and select <strong>Log out<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24515\" src=\"\/en\/wp-content\/uploads\/2023\/05\/1-2.png\" alt=\"\" width=\"1026\" height=\"729\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/1-2.png 1026w, \/en\/wp-content\/uploads\/2023\/05\/1-2-768x546.png 768w, \/en\/wp-content\/uploads\/2023\/05\/1-2-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/1-2-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/1-2-100x71.png 100w\" sizes=\"(max-width: 1026px) 100vw, 1026px\" \/><\/p>\n<p>Select <strong>Yes.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24517\" src=\"\/en\/wp-content\/uploads\/2023\/05\/3-2.png\" alt=\"\" width=\"275\" height=\"154\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/3-2.png 275w, \/en\/wp-content\/uploads\/2023\/05\/3-2-50x28.png 50w, \/en\/wp-content\/uploads\/2023\/05\/3-2-60x34.png 60w, \/en\/wp-content\/uploads\/2023\/05\/3-2-100x56.png 100w\" sizes=\"(max-width: 275px) 100vw, 275px\" \/><\/p>\n<p>Click on <strong>Printer settings <\/strong>to select information to be printed in the minutes.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24519\" src=\"\/en\/wp-content\/uploads\/2023\/05\/4-1.png\" alt=\"\" width=\"1024\" height=\"728\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/4-1.png 1024w, \/en\/wp-content\/uploads\/2023\/05\/4-1-768x546.png 768w, \/en\/wp-content\/uploads\/2023\/05\/4-1-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/4-1-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/4-1-100x71.png 100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>Click <strong>Close &amp; print<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-24520\" src=\"\/en\/wp-content\/uploads\/2023\/05\/2-3.png\" alt=\"\" width=\"1025\" height=\"730\" srcset=\"\/en\/wp-content\/uploads\/2023\/05\/2-3.png 1025w, \/en\/wp-content\/uploads\/2023\/05\/2-3-768x547.png 768w, \/en\/wp-content\/uploads\/2023\/05\/2-3-50x36.png 50w, \/en\/wp-content\/uploads\/2023\/05\/2-3-60x43.png 60w, \/en\/wp-content\/uploads\/2023\/05\/2-3-100x71.png 100w\" sizes=\"(max-width: 1025px) 100vw, 1025px\" \/><\/p>\n<p><em><strong>Have a nice day!<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. The guest can self-order and make payment via ipay88? 2. The cashier can reprint shift report in order to hand over to the other cashier 3. The cashier only can print shift handover minutes after closing shift 1. The guest can self-order and make payment via ipay88 Purpose: This&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3503],"ht-kb-tag":[],"class_list":["post-24506","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-4-new-features"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24506","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=24506"}],"version-history":[{"count":3,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24506\/revisions"}],"predecessor-version":[{"id":24550,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/24506\/revisions\/24550"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=24506"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=24506"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=24506"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}