{"id":23876,"date":"2022-10-07T15:04:01","date_gmt":"2022-10-07T08:04:01","guid":{"rendered":"\/en\/?post_type=ht_kb&p=23876"},"modified":"2022-10-07T15:45:11","modified_gmt":"2022-10-07T08:45:11","slug":"r98","status":"publish","type":"ht_kb","link":"\/en\/kb\/r98\/","title":{"rendered":"R98"},"content":{"rendered":"

1. Allow the cashier to enter waiting number with the guest name<\/a><\/strong><\/span><\/p>\n

2. Allow the cashier to customize notification on placing order successfully on Online sale page<\/a><\/strong><\/span><\/p>\n

3. Add report on tips by staff<\/a><\/strong><\/span><\/p>\n

4. The manager can deactivate modifiers<\/a><\/strong><\/span><\/p>\n

5. The waitstaff can automatically log out and log in with PIN (Applicable to the restaurants working in offline mode)<\/a><\/strong><\/span><\/p>\n

\n

<\/a>1. Allow the cashier to enter waiting number with the guest name
\nPurpose:<\/b><\/span>
\nThe cashier can<\/span> enter waiting number with the guest name on CUKCUK Quick Service software
\n<\/span>Instruction steps:<\/b><\/span>
\n<\/b><\/span>On the management page, go to\u00a0<\/span>Settings\/General settings\/General information,\u00a0<\/b><\/span>at<\/span>\u00a0Purchase\/Sale\u00a0<\/b><\/span>tab uncheck\u00a0<\/span>Automatically generate waiting number\u00a0<\/b><\/span>and click\u00a0<\/span>Save.<\/b><\/span><\/b><\/b><\/span><\/p>\n

\"\"<\/b><\/span>On CUKCUK Quick Service software, the cashier creates order and enters guest name in waiting number box. Then click\u00a0<\/span>Check out.<\/b><\/span>
\n<\/span>\"\"<\/b><\/span>Here is how the guest name is shown on the bill.\"\" <\/span><\/span><\/p>\n

\"\"
\n<\/span>
\n<\/span><\/a>2. Allow the cashier to customize notification of placing order successfully on Online sale page<\/b><\/span><\/span><\/p>\n

<\/b>Purpose:<\/b><\/span> <\/span><\/p>\n

The cashier can customize notifications of placing order successfully on Online sale page so that the guest can know when their order is shipped\/served. <\/span><\/span><\/p>\n

Instruction steps:<\/b><\/span> On the management page, select <\/span>Sell Online\/Website\/Other settings<\/b><\/span> and check <\/span>Notification of placing order successfully<\/b><\/span>.\"\"<\/span>
\n<\/span>The manager enters the content below and then click <\/span>Save.\"\"<\/b><\/span>On Order Online page, when any order is placed successfully, the program will show the notification as set.\"\"<\/span><\/span><\/p>\n

<\/a><\/span>3. Add report on tips by staff<\/b><\/span><\/span><\/p>\n

Purpose:<\/b><\/span><\/span><\/p>\n

The manager can evaluate the employees’ performance via tips <\/span><\/span><\/p>\n

Instruction steps: <\/b><\/span><\/span><\/p>\n

On the management page, go to <\/span>Report\/Sales<\/b><\/span> and check T<\/span>ips by staff. <\/b><\/span>Select report period and click\u00a0<\/span>OK<\/b><\/span>.
\n<\/span>\"\"<\/span><\/p>\n

Here is the report on tips by staff.
\n<\/span>\"\"<\/span><\/p>\n

Note: <\/b><\/span>– If you want to check report in a chain, select a branch. <\/span><\/span><\/p>\n

<\/a>4. The manager can deactivate modifiers<\/b><\/span><\/span><\/p>\n

<\/b>Purpose: <\/b><\/span><\/span><\/p>\n

The manager can deactivate modifiers when they are applied to multiple items<\/span><\/span><\/p>\n

Instruction steps: <\/b><\/span><\/span><\/p>\n

4.1. On the management page <\/b><\/i><\/span><\/span><\/p>\n

On the management page, go to <\/span>Utilities\/Modifiers\"\"<\/b><\/span>Select a modifier to edit and check <\/span>Out of stock. <\/b><\/span>Then click <\/span>Save.\"\"<\/b><\/span><\/b><\/i><\/span><\/p>\n

4.2. On Online Order Page <\/b><\/i><\/span><\/span><\/p>\n

Go to <\/span>Sell Online\/Website\/Menu<\/b><\/span> and check<\/span> Modifiers\"\"<\/b><\/span>Select 1 or multiple modifiers and check <\/span>Out of stock.<\/b><\/span> There’s a message <\/span>Are you sure you want to notify that the selected modifier is out of stock? <\/b><\/span>Click <\/span>Yes<\/b><\/span> to complete settings.\"\"<\/span>4.3. On PC\/POS<\/b><\/i><\/span><\/span><\/p>\n

<\/b><\/i>On PC\/POS, click on the icon\"\"<\/span>and select <\/span>Menu\/Modifier\"\"<\/b><\/span>The cashier select modifier to edit and click on the icon\"\"<\/span>, check <\/span>Out of stock. <\/b><\/span>Then click <\/span>Save.\"\"<\/b><\/span>After that, when the cashier creates order with items containing deactivated modifiers, they will be hidden as below.\"\"<\/span>Note:<\/b><\/span> To distinguish out-of-stock modifiers, the program shows them in grey.<\/span><\/span><\/p>\n

4.4. On CUKCUK Quick Service software <\/b><\/i><\/span>Click on the icon\"\"<\/span>and select Item config\"\"<\/span>Here the cashier select <\/span>Modifier <\/b><\/span>and search modifier category to edit. Then click on the icon\"\"<\/span>Out of stock.\"\"<\/b><\/span>The deactivated modifiers will be hidden as below.\"\"<\/a><\/span>5. The waitstaff can automatically log out and log in with PIN (Applicable to the restaurants working in offline mode)<\/b><\/span><\/span><\/p>\n

<\/b>Details of change: <\/b><\/span><\/span><\/p>\n

Currently, upon taking orders the waitstaff has to come to POS and log in. After taking orders, they have to log out. This wastes time and slows down their serving. Therefore, as of R98, CUKCUK allows the employees to automatically log in and log out with PIN code when many employees use the same device. <\/span><\/span><\/p>\n

Instruction steps<\/b><\/span>:<\/span><\/span><\/p>\n

5.1. On the management page <\/b><\/i><\/span><\/span><\/p>\n

Go to <\/span>Utilities\/Staff\/Staff details <\/b><\/span>and check <\/span>Use PIN code to log in offline mode on PIC\/POS\/Tablet\/Smartphone <\/b><\/span>Then, the manager enters PIN code and click <\/span>Save\"\"<\/b><\/span>5.2. On PC\/POS <\/b><\/i><\/span>On Order screen, click on the icon\"\"<\/span>, select <\/span>Settings\/General settings<\/b><\/span> and check <\/span>Automatically log out after waitstaff completes <\/b><\/span>Then select <\/span>Settings, <\/b><\/span>on <\/span>Automatically log out after finishing<\/b><\/span> screen, the cashier checks the actions and click <\/span>OK<\/b><\/span> to complete.\"\"<\/span>After setting up, the cashier can quickly log in with PIN code as below.\"\"<\/span><\/span><\/p>\n

Note:<\/b><\/span> – Only the manager can set up this – Only the waitstaff or the waitstaff cum cashier can automatically log out after getting payment. – For new customers who want to use this feature, please set up as below:\u00a0 <\/span><\/span><\/p>\n

Step 1<\/b><\/span>:\u00a0Install 1 modem for offline working mode<\/span><\/span><\/p>\n