{"id":23272,"date":"2022-09-16T15:08:51","date_gmt":"2022-09-16T08:08:51","guid":{"rendered":"\/en\/?post_type=ht_kb&#038;p=23272"},"modified":"2022-09-16T15:08:51","modified_gmt":"2022-09-16T08:08:51","slug":"1-purpose","status":"publish","type":"ht_kb","link":"\/en\/kb\/1-purpose\/","title":{"rendered":"1. Purpose"},"content":{"rendered":"<div>\n<p><span style=\"font-size: 12pt;\">Help the cashier to delete item in either case: <a href=\"#1\">order not yet sent to kitchen\/bar\u00a0<\/a>and\u00a0<a href=\"#2\">order sent to kitchen\/bar<\/a><\/span><\/p>\n<div><\/div>\n<p><span style=\"font-size: 12pt;\"><strong>2<\/strong><strong>. Fields<\/strong><\/span><\/p>\n<\/div>\n<div><span style=\"font-size: 12pt;\"><strong><a name=\"1\"><\/a>2.1. Order not yet sent to kitchen\/bar field.<a><br \/>\n<\/a><\/strong><span class=\"Apple-tab-span\"> <strong>Instruction steps<\/strong><\/span><strong><br \/>\n<\/strong> 1. Click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/Goi_them_mon_4.jpg\" alt=\"\" \/>\u00a0or click the order in which an item needs deleting.<\/span><\/p>\n<blockquote>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%201.png\" alt=\"\" \/><\/span><\/div>\n<\/blockquote>\n<blockquote><p><span style=\"font-size: 12pt;\">2. Click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/bieu_tuong_3_cham_01.png\" alt=\"\" \/>\u00a0beside the item which needs deleting.<\/span><br \/>\n<span style=\"font-size: 12pt;\">3. Click\u00a0<strong>Delete<\/strong><span class=\"Apple-converted-space\">\u00a0to delete item from the order<\/span>.<span class=\"Apple-converted-space\"><br \/>\n<\/span><img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%202.png\" alt=\"\" \/><\/span><br \/>\n<span style=\"font-size: 12pt;\">4. Click\u00a0<strong>Save<\/strong><strong>.<br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%203.png\" alt=\"\" \/><br \/>\n<\/strong><\/span><\/p><\/blockquote>\n<\/div>\n<p><span style=\"font-size: 12pt;\"><strong><a name=\"2\"><\/a>2.2. Order sent to kitchen\/bar field.<br \/>\n<\/strong><strong>Instruction steps<\/strong><\/span><\/p>\n<blockquote>\n<div><span style=\"font-size: 12pt;\">1. Click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/Goi_them_mon_4.jpg\" alt=\"\" \/>\u00a0or click the order in which an item needs deleting.<\/span><\/div>\n<\/blockquote>\n<blockquote>\n<div>\n<p><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%201.png\" alt=\"\" \/><\/span><\/p>\n<div><\/div>\n<div>\n<p><span style=\"font-size: 12pt;\">2. Click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/bieu_tuong_3_cham_01.png\" alt=\"\" \/>\u00a0beside the item which needs deleting.<\/span><\/p>\n<div><span style=\"font-size: 12pt;\">3. Click\u00a0<strong>Delete<\/strong><strong>.<\/strong><\/span><\/div>\n<\/div>\n<\/div>\n<\/blockquote>\n<blockquote>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%202.png\" alt=\"\" \/><\/span><br \/>\n<span style=\"font-size: 12pt;\">4. Enter\u00a0<strong>Quantity for deleting, Reason for deleting<\/strong>.<\/span><br \/>\n<span style=\"font-size: 12pt;\">5. Click\u00a0<strong>YES.<\/strong><\/span><\/div>\n<\/blockquote>\n<blockquote>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%204.png\" alt=\"\" \/><\/span><\/div>\n<\/blockquote>\n<div><span style=\"font-size: 12pt;\"><span class=\"Apple-tab-span\"> 6<\/span>. Deleted item(s) will be displayed on order as follows:<\/span><\/div>\n<div><\/div>\n<blockquote><p><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%205.png\" alt=\"\" \/><\/span><\/p><\/blockquote>\n<p><span style=\"font-size: 12pt;\"><strong>\u00a0<\/strong><\/span><\/p>\n<div><span style=\"font-size: 12pt;\"><strong>3. Note<br \/>\n<\/strong><\/span><\/div>\n<blockquote>\n<div><span style=\"font-size: 12pt;\">1. If the waitstaff has served a part of ordered items, he\/she can only cancel items which are not served yet.<\/span><\/div>\n<div><span style=\"font-size: 12pt;\">2. If the waitstaff has served all ordered items, he\/she cannot cancel any item.<\/span><\/div>\n<div><span style=\"font-size: 12pt;\">3. Cannot cancel any item in a combo or any item processed by ingredient.<\/span><\/div>\n<div><span style=\"font-size: 12pt;\">4. When cancelling any item, Kitchen will hear a bell and such item will disappear from Kitchen&#8217;s screen.<\/span><br \/>\n<span style=\"font-size: 12pt;\">5. It is possible to delete item by:<\/span><\/div>\n<\/blockquote>\n<blockquote>\n<div>\n<ul>\n<li><span style=\"font-size: 12pt;\">On\u00a0<strong>Layout\u00a0<\/strong>screen, clicking table of the guest who wants to cancel an item.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/bieu_tuong_cay_but.jpg\" alt=\"\" \/>.<\/span><\/li>\n<\/ul>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/cukcuk%20Sale%20Cashier%20Delete%20item%206.png\" alt=\"\" \/><\/span><\/div>\n<\/div>\n<\/blockquote>\n<div>\n<blockquote>\n<div><span style=\"font-size: 12pt;\">6. If the restaurant manager sets Request Manager To Confirm before deleting any item, when deleting, confirmation of manager account is required.<\/span><br \/>\n<span style=\"font-size: 12pt;\"><img decoding=\"async\" class=\"img-size40\" src=\"https:\/\/help.cukcuk.com\/en\/images\/Thu%20ngan\/TN\/Huy-mon-08.png\" alt=\"\" \/><\/span><br \/>\n<span style=\"font-size: 12pt;\">Positions which can confirm deleting item include:\u00a0<strong>Restaurant Manager, Restaurant Chain Manager, System Administrator.<\/strong><\/span><br \/>\n<span style=\"font-size: 12pt;\">If the manager wants to assign another staff to confirm deleting item, it is possible to add\u00a0<strong>Order control<\/strong>\u00a0to such staff.<\/span><\/div>\n<\/blockquote>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Help the cashier to delete item in either case: order not yet sent to kitchen\/bar\u00a0and\u00a0order sent to kitchen\/bar 2. Fields 2.1. Order not yet sent to kitchen\/bar field. Instruction steps 1. Click the icon\u00a0\u00a0or click the order in which an item needs deleting. 2. Click the icon\u00a0\u00a0beside the item which&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3532],"ht-kb-tag":[],"class_list":["post-23272","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-change-order"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=23272"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23272\/revisions"}],"predecessor-version":[{"id":23273,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23272\/revisions\/23273"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=23272"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=23272"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=23272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}