{"id":23239,"date":"2022-09-16T14:35:16","date_gmt":"2022-09-16T07:35:16","guid":{"rendered":"\/en\/?post_type=ht_kb&#038;p=23239"},"modified":"2022-09-16T14:35:16","modified_gmt":"2022-09-16T07:35:16","slug":"why-are-there-orders-on-the-same-table-when-not-setting-allow-different-guest-groups-to-sit-at-the-same-table","status":"publish","type":"ht_kb","link":"\/en\/kb\/why-are-there-orders-on-the-same-table-when-not-setting-allow-different-guest-groups-to-sit-at-the-same-table\/","title":{"rendered":"Why are there orders on the same table when not setting Allow different guest groups to sit at the same table?"},"content":{"rendered":"<p>Actually in some restaurants, not set Allow different guest groups to sit at the same table but there are still two orders on the same table.<\/p>\n<div class=\"PageHeader_Content\">\n<div>\n<p><strong>Cause:<\/strong>\u00a0Staff 1 creates order. Because of slow synchronization, such order is not displayed on the other staff&#8217;s device. At the same time, staff 2 creates order on the same table. Consequently, when device of Staff 1 is successfully synchronized\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.com\/en\/images\/icon%20mui-ten-r44.png\" alt=\"\" \/>\u00a0there are 2 orders on the same table.<br \/>\n<strong>Solution:<\/strong>\u00a0Delete one of 2 orders.<br \/>\n<strong>Note:<\/strong>\u00a0When you see notification on outstanding synchronization, you should Synchronize manually (by clicking Synchronize icon on the device).<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Actually in some restaurants, not set Allow different guest groups to sit at the same table but there are still two orders on the same table. Cause:\u00a0Staff 1 creates order. Because of slow synchronization, such order is not displayed on the other staff&#8217;s device. At the same time, staff 2&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3530],"ht-kb-tag":[],"class_list":["post-23239","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-other"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=23239"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23239\/revisions"}],"predecessor-version":[{"id":23240,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23239\/revisions\/23240"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=23239"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=23239"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=23239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}