{"id":23159,"date":"2022-09-16T11:34:39","date_gmt":"2022-09-16T04:34:39","guid":{"rendered":"\/en\/?post_type=ht_kb&p=23159"},"modified":"2022-09-16T11:34:39","modified_gmt":"2022-09-16T04:34:39","slug":"take-order","status":"publish","type":"ht_kb","link":"\/en\/kb\/take-order\/","title":{"rendered":"Take order"},"content":{"rendered":"

1. Purpose
\n<\/strong>Help the cashier to add order in the following cases:\u00a0<\/span>Unreserved guests<\/a>,\u00a0<\/span>reserved guests<\/a>,\u00a0<\/span>take-away guests<\/a>\u00a0and\u00a0<\/span>delivery guests<\/a> to manage and check out quickly upon request.\u00a0<\/span><\/p>\n

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2.\u00a0<\/strong>Fields<\/strong><\/span><\/p>\n

<\/a>2.1 Unreserved guests
\na. Instruction steps<\/strong> <\/span><\/div>\n<\/div>\n
\n
\n
1.\u00a0Click\u00a0\"\". Select the item ordered and the quantity of each item.<\/strong><\/span><\/div>\n<\/div>\n<\/blockquote>\n
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<\/div>\n<\/div>\n
\n
\"\"
\n<\/span><\/div>\n<\/div>\n
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2. After adding items ordered, click the icon\u00a0\"\"\u00a0to send to kitchen\/bar.<\/span><\/div>\n<\/blockquote>\n
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3. Kitchen\/bar receives list of orders on tablet or prints subject to device provided.<\/span><\/div>\n<\/blockquote>\n
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4.\u00a0Click\u00a0Save\u00a0<\/strong>to save or click\u00a0Save & Add\u00a0<\/strong>to save the order and create a new order.<\/span><\/div>\n<\/blockquote>\n
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5. If the guest has modifier for any item, view instruction\u00a0here.<\/a><\/span>
\n6. If the cashier wants to add any note on cooking or payment request, click the icon\u00a0\"\",\u00a0select\u00a0Dine-in<\/strong>\u00a0and accept additional notes.<\/span>
\n\"\"<\/span><\/div>\n<\/blockquote>\n
b. Note
\n<\/strong>If the cashier uses POS and wants to add order with keyboard, change the initial settings as follows<\/span>:<\/span>
\n1. Go to Home screen, click the icon \"\"\\Settings.
\n<\/strong><\/span><\/p>\n
\n
\"\"<\/span><\/div>\n<\/blockquote>\n
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2. Click\u00a0Edit<\/strong>, uncheck\u00a0Allow using touchscreen\u00a0<\/strong>and then\u00a0Save.
\n<\/strong><\/span><\/div>\n<\/blockquote>\n
\n
\"\"<\/span><\/div>\n<\/blockquote>\n
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3. After changing the settings, you can use the keyboard to quickly add order.<\/span><\/div>\n<\/blockquote>\n

\"\"<\/span><\/p><\/blockquote>\n

<\/a>2.2. Reserved guests<\/strong><\/span><\/div>\n
1. Near reservation time: Select the order type as\u00a0Reserved<\/strong>\u00a0on the Order screen.<\/span>
\n2. Click the icon\u00a0\"\", then click\u00a0Send to kitchen\/bar\u00a0<\/strong>to send the reserved items (if any) to kitchen\/bar.<\/span><\/p>\n

\"\"<\/span><\/p><\/blockquote>\n

3. When the guest checks in, confirm their check-in in either of these ways:<\/span><\/p>\n