{"id":23102,"date":"2022-09-15T16:37:14","date_gmt":"2022-09-15T09:37:14","guid":{"rendered":"\/en\/?post_type=ht_kb&p=23102"},"modified":"2022-09-27T09:10:52","modified_gmt":"2022-09-27T02:10:52","slug":"frequently-asked-questions","status":"publish","type":"ht_kb","link":"\/en\/kb\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"
\n

Frequently asked questions for cashier:<\/span><\/h2>\n


\n<\/strong>Feautured topics:<\/span><\/p>\n\n\n\n
\n

\"\"Taking order<\/a><\/p>\n

\n
\n

 <\/p>\n<\/div>\n<\/div>\n<\/td>\n

\n

\"\"Checking out<\/a><\/p>\n

<\/div>\n<\/td>\n
\n

\"\"Other<\/a><\/p>\n

<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Frequently Asked Questions by Restaurant Manager\/Owner<\/strong><\/h2>\n
    \n
  1. Integrate\u00a0with\u00a0online\u00a0payment\u00a0gateway\u00a0iPay88<\/a><\/li>\n
  2. How\u00a0to\u00a0automatically\u00a0update\u00a0cost\u00a0price?<\/a><\/li>\n
  3. How\u00a0to\u00a0get\u00a0payment\u00a0with\u00a0multiple\u00a0currencies?<\/a><\/li>\n
  4. How\u00a0to\u00a0create\u00a0and\u00a0print\u00a0QR\u00a0Code\u00a0for\u00a0placing\u00a0delivery\u00a0items\u00a0on\u00a05Food?<\/a><\/li>\n
  5. How\u00a0to\u00a0include\u00a0tax\u00a0for\u00a0each\u00a0serving\u00a0type?<\/a><\/li>\n
  6. How\u00a0to\u00a0delete\u00a0a\u00a0wrong\u00a0bill\u00a0in\u00a0the\u00a0shift?<\/a><\/li>\n
  7. How\u00a0to\u00a0delete\u00a0bill\u00a0after\u00a0the\u00a0cashier\u00a0closes\u00a0his\/her\u00a0shift?<\/a><\/li>\n
  8. \u00a0Why\u00a0is\u00a0quantity\u00a0of\u00a0issued\u00a0ingredients\u00a0on\u00a0the\u00a0software\u00a0less\u00a0than\u00a0that\u00a0in\u00a0reality?<\/a><\/li>\n
  9. \u00a0How\u00a0does\u00a0the\u00a0manager\u00a0authorize\u00a0the\u00a0cashier\u00a0to\u00a0update\u00a0price?<\/a><\/li>\n
  10. How\u00a0to\u00a0set\u00a0menu\u00a0when\u00a0the\u00a0restaurant\u00a0offers\u00a0wedding\u00a0party\u00a0service?<\/a><\/li>\n
  11. How\u00a0to\u00a0organize\u00a0promotion\u00a0program\u00a0to\u00a0appreciate\u00a0VIP\u00a0guests?<\/a><\/li>\n
  12. \u00a0How\u00a0to\u00a0check\u00a0promotion\u00a0percentage\u00a0in\u00a0each\u00a0bill?<\/a><\/li>\n
  13. How\u00a0to\u00a0find\u00a0out\u00a0how\u00a0many\u00a0vouchers\u00a0have\u00a0been\u00a0used?<\/a><\/li>\n
  14. \u00a0If\u00a0guest\u00a0pays\u00a0by\u00a0card,\u00a0how\u00a0to\u00a0check\u00a0if\u00a0money\u00a0is\u00a0deposited\u00a0to\u00a0the\u00a0account?<\/a><\/li>\n
  15. \u00a0How\u00a0to\u00a0display\u00a0unit\u00a0on\u00a058mm-sized\u00a0or\u00a080mm-sized\u00a0bill?<\/a><\/li>\n
  16. How\u00a0to\u00a0set\u00a0layout\u00a0when\u00a0there\u00a0is\u00a0no\u00a0fixed\u00a0table?<\/a><\/li>\n
  17. How\u00a0to\u00a0do\u00a0if\u00a0the\u00a0manager\u00a0wants\u00a0to\u00a0suddenly\u00a0check\u00a0if\u00a0the\u00a0kitchen\/bar\u00a0processes\u00a0items\u00a0in\u00a0accordance\u00a0with\u00a0the\u00a0recipe?<\/a><\/li>\n
  18. How\u00a0to\u00a0handle\u00a0when\u00a0closing\u00a0balance\u00a0of\u00a0inventory\u00a0is\u00a0not\u00a0correct?<\/a><\/li>\n
  19. How\u00a0to\u00a0change\u00a0item\u00a0in\u00a0a\u00a0combo?<\/a><\/li>\n
  20. How\u00a0to\u00a0edit\u00a0information\u00a0on\u00a0the\u00a0exported\u00a0Excel\u00a0file?<\/a><\/li>\n
  21. How\u00a0to\u00a0enter\u00a0Ingredient\u00a0recipe\u00a0for\u00a0Modifiers?<\/a><\/li>\n
  22. What\u00a0is\u00a0the\u00a0difference\u00a0between\u00a0packages?<\/a><\/li>\n
  23. How to set Require Manager to confirm before deleting order or item when the cashier wants to delete item?<\/a><\/li>\n
  24. \u00a0How\u00a0to\u00a0set\u00a0Require\u00a0Manager\u00a0to\u00a0confirm\u00a0before\u00a0changing\u00a0quantity\u00a0of\u00a0items\u00a0upon\u00a0checking\u00a0item,\u00a0checking\u00a0out?<\/a><\/li>\n
  25. How\u00a0not\u00a0to\u00a0display\u00a0details\u00a0of\u00a0item\u00a0by\u00a0ingredient\u00a0or\u00a0by\u00a0category\u00a0on\u00a0menu?<\/a><\/li>\n
  26. Does\u00a0the\u00a0cashier’s\u00a0PC\u00a0store\u00a0sale\u00a0data?<\/a><\/li>\n
  27. How\u00a0to\u00a0set\u00a0price\u00a0of\u00a0food\/drink\u00a0by\u00a0area?<\/a><\/li>\n
  28. What\u00a0is\u00a0the\u00a0condition\u00a0for\u00a0applying\u00a0Offline\u00a0working\u00a0mode\u00a0via\u00a0a\u00a0local\u00a0server?<\/a><\/li>\n
  29. \u00a0How to handle when the quantity of Offline orders is different from that of Online orders<\/a><\/li>\n
  30. How\u00a0to\u00a0delete\u00a0restaurant\u00a0data\u00a0after\u00a0purchasing\u00a0license?<\/a><\/li>\n
  31. How\u00a0to\u00a0return\u00a0deposit\u00a0when\u00a0a\u00a0guests\u00a0cancels\u00a0reservation?<\/a><\/li>\n
  32. \u00a0How\u00a0to\u00a0handle\u00a0when\u00a0stock\u00a0issue\u00a0note\u00a0cannot\u00a0be\u00a0created\u00a0because\u00a0the\u00a0number\u00a0of\u00a0issued\u00a0goods\u00a0is\u00a0too\u00a0big<\/a><\/li>\n
  33. How\u00a0to\u00a0set\u00a0up\u00a0to\u00a0require\u00a0manager’s\u00a0confirmation\u00a0when\u00a0the\u00a0cashier\u00a0wants\u00a0to\u00a0combine\u00a0orders,\u00a0split\u00a0order,\u00a0change\u00a0table\u00a0or\u00a0move\u00a0to\u00a0other\u00a0order<\/a><\/li>\n
  34. How\u00a0to\u00a0set\u00a0up\u00a0Require\u00a0manager\u00a0to\u00a0confirm\u00a0upon\u00a0checking\u00a0out\u00a0separately?<\/a><\/li>\n<\/ol>\n

    Frequently Asked Questions when setting and using printer<\/strong><\/h2>\n
    \n
    \n
      \n
    1. How to set a printer for a cashier and kitchen\/bar?<\/a><\/li>\n
    2. How to solve the problem that Send\/Print order is delayed?<\/a><\/li>\n
    3. Common problems on the printer of cashier, kitchen\/bar<\/a><\/li>\n
    4. Set a static IP for the printer<\/a><\/li>\n
    5. Which printer to be selected for cashier, kitchen\/bar?<\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>\n
      \n
      <\/div>\n<\/div>\n<\/div>\n
      \n

      Other frequently asked questions:<\/span><\/h2>\n<\/div>\n
        \n
      1. Which device should be selected for which department?<\/span><\/a><\/li>\n
      2. Basic terms of a network<\/span><\/a><\/li>\n
      3. Common errors upon setting up a network<\/span><\/a><\/li>\n
      4. For the restaurant which uses one network connection and installs a camera, what should they pay attention to?<\/span><\/a><\/li>\n
      5. For a restaurant in offline working mode, can they use CUKCUK if internet connection is disrupted?<\/span><\/a><\/li>\n
      6. Which tablet should be used for which section?<\/span><\/a><\/li>\n
      7. How to prevent playing games and surfing internet in the shift?<\/span><\/a><\/li>\n
      8. Which device should be used for kitchen\/bar, tablet or printer?<\/span><\/a><\/li>\n
      9. How to receive orders to be processed if the kitchen does not use any device?<\/span><\/a><\/li>\n
      10. Fix connection error between waitstaff\u2019s mobile phone and cashier\u2019s device upon offline connection<\/span><\/a><\/li>\n
      11. How to set up printer for Kitchen\/Bar and cashier using PC\/POS<\/span><\/a><\/li>\n
      12. How to set up printer for the cashier using tablet<\/span><\/a><\/li>\n
      13. Why can\u2019t a printer print after several days of working properly?<\/span><\/a><\/li>\n
      14. How to solve the problem that Send\/Print order is delayed in peak hours?<\/span><\/a><\/li>\n
      15. When printing any order with 80mm printer, but why does it always print for the length of a A4 paper?<\/span><\/a><\/li>\n
      16. Common printing problems<\/span><\/a><\/li>\n
      17. When the restaurant has 2 cashier\u2019s devices, how to set up printing to kitchen\/bar?<\/span><\/a><\/li>\n
      18. How to delete trial data before upgrading to a paid account?<\/span><\/a><\/li>\n
      19. Common problems when installing CUKCUK.VN software<\/span><\/a><\/li>\n
      20. DOTNET FRAMEWORK installation errors<\/span><\/a><\/li>\n
      21. SQL SERVER installation errors<\/span><\/a><\/li>\n
      22. Net Framework Initializaion Error occurs upon opening the program<\/span><\/a><\/li>\n
      23. Assign IP address of access points the same as IP address of the Router<\/span><\/a><\/li>\n
      24. Assign IP address according to MAC address of the local server<\/span><\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

        Frequently asked questions for cashier: Feautured topics: Taking order   Checking out Other Frequently Asked Questions by Restaurant Manager\/Owner Integrate\u00a0with\u00a0online\u00a0payment\u00a0gateway\u00a0iPay88 How\u00a0to\u00a0automatically\u00a0update\u00a0cost\u00a0price? How\u00a0to\u00a0get\u00a0payment\u00a0with\u00a0multiple\u00a0currencies? How\u00a0to\u00a0create\u00a0and\u00a0print\u00a0QR\u00a0Code\u00a0for\u00a0placing\u00a0delivery\u00a0items\u00a0on\u00a05Food? How\u00a0to\u00a0include\u00a0tax\u00a0for\u00a0each\u00a0serving\u00a0type? How\u00a0to\u00a0delete\u00a0a\u00a0wrong\u00a0bill\u00a0in\u00a0the\u00a0shift? How\u00a0to\u00a0delete\u00a0bill\u00a0after\u00a0the\u00a0cashier\u00a0closes\u00a0his\/her\u00a0shift? \u00a0Why\u00a0is\u00a0quantity\u00a0of\u00a0issued\u00a0ingredients\u00a0on\u00a0the\u00a0software\u00a0less\u00a0than\u00a0that\u00a0in\u00a0reality? \u00a0How\u00a0does\u00a0the\u00a0manager\u00a0authorize\u00a0the\u00a0cashier\u00a0to\u00a0update\u00a0price? How\u00a0to\u00a0set\u00a0menu\u00a0when\u00a0the\u00a0restaurant\u00a0offers\u00a0wedding\u00a0party\u00a0service? How\u00a0to\u00a0organize\u00a0promotion\u00a0program\u00a0to\u00a0appreciate\u00a0VIP\u00a0guests? \u00a0How\u00a0to\u00a0check\u00a0promotion\u00a0percentage\u00a0in\u00a0each\u00a0bill? How\u00a0to\u00a0find\u00a0out\u00a0how\u00a0many\u00a0vouchers\u00a0have\u00a0been\u00a0used? \u00a0If\u00a0guest\u00a0pays\u00a0by\u00a0card,\u00a0how\u00a0to\u00a0check\u00a0if\u00a0money\u00a0is\u00a0deposited\u00a0to\u00a0the\u00a0account? \u00a0How\u00a0to\u00a0display\u00a0unit\u00a0on\u00a058mm-sized\u00a0or\u00a080mm-sized\u00a0bill? How\u00a0to\u00a0set\u00a0layout\u00a0when\u00a0there\u00a0is\u00a0no\u00a0fixed\u00a0table? How\u00a0to\u00a0do\u00a0if\u00a0the\u00a0manager\u00a0wants\u00a0to\u00a0suddenly\u00a0check\u00a0if\u00a0the\u00a0kitchen\/bar\u00a0processes\u00a0items\u00a0in\u00a0accordance\u00a0with\u00a0the\u00a0recipe? How\u00a0to\u00a0handle\u00a0when\u00a0closing\u00a0balance\u00a0of\u00a0inventory\u00a0is\u00a0not\u00a0correct? How\u00a0to\u00a0change\u00a0item\u00a0in\u00a0a\u00a0combo? How\u00a0to\u00a0edit\u00a0information\u00a0on\u00a0the\u00a0exported\u00a0Excel\u00a0file? How\u00a0to\u00a0enter\u00a0Ingredient\u00a0recipe\u00a0for\u00a0Modifiers? What\u00a0is\u00a0the\u00a0difference\u00a0between\u00a0packages? How to set Require Manager to confirm before deleting…<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[],"ht-kb-tag":[],"class_list":["post-23102","ht_kb","type-ht_kb","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23102","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=23102"}],"version-history":[{"count":4,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23102\/revisions"}],"predecessor-version":[{"id":23862,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23102\/revisions\/23862"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=23102"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=23102"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=23102"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}