{"id":23101,"date":"2022-09-15T16:34:37","date_gmt":"2022-09-15T09:34:37","guid":{"rendered":"\/en\/?post_type=ht_kb&p=23101"},"modified":"2022-09-15T16:41:38","modified_gmt":"2022-09-15T09:41:38","slug":"r93","status":"publish","type":"ht_kb","link":"\/en\/kb\/r93\/","title":{"rendered":"R93"},"content":{"rendered":"

1. The restaurant can get connected with Grab
\n<\/a>2. Allow to recognize service charge before promotion
\n<\/a>3. Add settings: Show QR Code of QRIS on the second screen
\n<\/a>4. Add a feature: Allow the restaurant to issue and manage Vouchers<\/a><\/p>\n

 <\/p>\n

\n

 <\/p>\n

<\/a>1.The restaurant can get connected with Grab<\/strong><\/p>\n

Purpose:<\/strong><\/p>\n

The manager can get connected with Grab to receive and handle orders quickly<\/p>\n

Instruction steps:<\/strong><\/p>\n

On the management page, go to<\/span>\u00a0Application\u00a0<\/strong><\/b>and select\u00a0<\/span>Grab<\/strong>\u00a0to log in your Grab account.<\/p>\n

<\/p>\n

To get connected with Grab, the manager enters full information.\u00a0Then click\u00a0Connect.<\/strong><\/p>\n

<\/p>\n

After connecting successfully, in the first login the restaurant needs to set up general information as below:
\nStep 1: Set up working time<\/strong><\/span>
\nOn\u00a0Set up working time\u00a0<\/strong>screen, check the time the restaurant receives delivery orders and click\u00a0OK.<\/strong>
\n–\u00a0Days of the week with the same schedule<\/span><\/p>\n

<\/p>\n

– Days of the week with different schedules<\/p>\n

<\/p>\n

Step 2:<\/strong>\u00a0Set up schedule group and menu categories on Grab\u00a0<\/span>
\nOn\u00a0Schedule group\u00a0<\/strong>screen, select\u00a0Add schedule group<\/strong>. The manager enters schedule name and selects active schedule.<\/span><\/p>\n

<\/p>\n

– Select menu category to sell in the schedule.<\/p>\n

<\/p>\n

Then click\u00a0Save.<\/strong><\/p>\n

<\/p>\n

Step 3:<\/strong>\u00a0Set up list of items to be sold on Grab
\nOn List of items settings, select\u00a0Menu\/Select item<\/strong>,<\/strong>\u00a0<\/strong>check items to be sold on Grab<\/span><\/p>\n

<\/p>\n

Moreover, the manager can adjust price.
\nNote:<\/strong>
For invalid items, the program will show warning and do not add them to Grab.<\/p>\n

<\/p>\n

Moreover, on\u00a0Edit item<\/strong>\u00a0screen the manager can edit or add\u00a0Modifiers\u00a0<\/strong>at the guests’ request.<\/p>\n

<\/p>\n

Step 4:<\/strong>\u00a0Set up modifier category
On\u00a0Edit modifier category\u00a0<\/strong>screen, the manager sets up modifier category as below:
–\u00a0Required to select modifier category upon recognizing item:\u00a0<\/strong>the manager checks\u00a0Yes\u00a0<\/strong>or\u00a0No<\/strong>\u00a0depending on the restaurant’s need.
–\u00a0Maximum number of selected modifiers:<\/strong>\u00a0If the restaurant sets up many modifier categories, the manager needs to enter exact number of modifiers.
– Status:<\/strong>\u00a0the manager checks\u00a0Active<\/strong>,\u00a0Inactive<\/strong>\u00a0or\u00a0Hide\u00a0<\/strong>according to the existing modifier category at the restaurant.
Then click\u00a0Save<\/strong>\u00a0to finish<\/p>\n

<\/p>\n

Moreover, at\u00a0Status\u00a0<\/strong>column the manager can select\u00a0Active\u00a0<\/strong>or\u00a0Inactive\u00a0<\/strong>if the modifier is out of stock.<\/p>\n


Step 5:<\/strong>\u00a0Set up to stop receiving orders when the restaurant overloads
\nClick on\u00a0Set up to stop receiving orders.\u00a0<\/strong>Then click\u00a0Save<\/strong><\/p>\n

<\/p>\n

When the set time ends, there will be a message\u00a0The order will be accepted at … – mm\/dd\/yyyy. Do you want to accept it now?<\/strong>.\u00a0According to the situation at the restaurant, the manager will click<\/strong>\u00a0OK<\/strong>\u00a0or\u00a0Cancel.<\/strong><\/p>\n

<\/p>\n

Note:<\/strong>
\n– When there’s order on Grab, the program will synchronize to\u00a0PC, Mobile\/Tablet<\/strong>\u00a0so that the cashier can easily follow up, confirm and process delivery.
\n– After the order is delivered, revenue is recognized to the report on the management page
\n– The software only supports the restaurants which have\u00a0<\/span>Store<\/strong><\/span>\u00a0on Grab
\n– After setting up on the management page, click\u00a0Post on Grab\u00a0<\/strong>in order for the program to synchronize to the store on Grab.<\/span><\/p>\n

<\/span>
\n<\/a>2. Allow to recognize service charge before promotion
\n<\/strong>Purpose:<\/strong>
\nThe cashier can apply service charge before promotion<\/span>
\nInstruction steps:<\/strong>
\nOn the management page, select\u00a0System settings\\General settings\\Purchase\\Sale.<\/strong><\/span>\u00a0<\/span><\/p>\n

<\/p>\n

At\u00a0Calculate service charge at the restaurant\u00a0<\/strong><\/span>if the restaurant checks\u00a0By % bill\u00a0\u00a0<\/strong><\/span>and\u00a0<\/strong>Calculate service charge for the amount before promotion<\/strong>, the cashier can include service charge on the amount before promotion.<\/span><\/p>\n


\n
\nHere is check-out screen on PC.<\/em><\/span><\/p>\n

<\/em>
\n<\/span><\/a>3. Add settings: Show QR Code of QRIS on the second screen
\n<\/strong><\/b>Purpose:<\/strong>\u00a0<\/strong>
\nUpon making payment via QRIS, the guests can scan QR Code on the second screen<\/span><\/p>\n

Instruction steps:
\n<\/strong>
\nOn check-out screen, when the cashier selects\u00a0QRIS<\/strong>, the program will show\u00a0QR Code<\/strong>\u00a0on the second screen.<\/p>\n

<\/p>\n

Then the guest can scan the code and make payment via\u00a0QRIS.<\/span><\/p>\n

<\/p>\n

Upon getting payment successfully, the cashier clicks\u00a0<\/span>Close<\/strong>\u00a0or\u00a0<\/span>Print code\u00a0<\/strong>for the guest.<\/span><\/p>\n

<\/em><\/p>\n

<\/a>4.Add a feature: Allow the restaurant to issue and manage vouchers
\n<\/strong>Purpose:<\/strong>
The cashier can create voucher and manage the issuance and use of vouchers at the restaurant<\/span>
Instruction steps:
\nI. On the management page
\n<\/a>II. On PC
\n<\/a>III. On Mobile\/Tablet
\n<\/a><\/strong>IV. On Quick-service software
\n<\/a><\/strong>Here are details of change:
\n<\/a>I. On the management page
\n<\/strong><\/p>\n

1.1. Follow up and manage vouchers<\/p>\n

On the management page, on\u00a0Promotion\/Voucher,\u00a0the software allows the manager to manage list of vouchers created by the cashier. The manager can follow up these information:<\/p>\n

<\/span><\/p>\n

Note:<\/strong>
The software defaults this month, and you can edit it.
\n<\/span>When the cashier issues vouchers on PC. After clicking OK, on the management page it will automatically generate pay-in note and default reason is “<kh\u00e1ch h\u00e0ng> bought voucher”<\/strong>
1.2. Set up how to search voucher ID<\/strong>
Go to<\/span>\u00a0<\/span>General settings\\Purchase\/Sale<\/strong>,<\/strong>\u00a0<\/span>check the box<\/span>\u00a0<\/span>Allow cashier to search voucher code by customer phone number<\/strong>\u00a0<\/strong>and click\u00a0<\/span>Save.<\/strong><\/p>\n

<\/p>\n

By checking this box, on\u00a0PC\/Mobile\/Tablet\u00a0the cashier can search voucher ID with the guest’s phone number.<\/span><\/p>\n

<\/a>II. On PC
\n<\/strong>Step 1:<\/strong><\/span> On PC, click the icon <\/span> and select <\/span>Issuing Voucher <\/strong>to create Voucher.<\/span><\/p>\n

<\/p>\n

Here the cashier can enter full information. Then click <\/span>OK<\/strong>. The program will automatically print vouchers in the applicable paper size<\/span><\/p>\n

<\/p>\n

Step 2:\u00a0<\/strong>\u00a0Upon making payment
\n1.<\/strong>\u00a0The cashier enters Voucher ID to get payment.\u00a0If the voucher ID is entered correctly, its status will be\u00a0<\/span>Valid\u00a0<\/strong>and voucher details will be shown.<\/p>\n

<\/p>\n

    \n
  1. Search voucher by phone number<\/li>\n<\/ol>\n

    If the phone number has 1 or many vouchers, the program will show list of vouchers and expiry date.<\/p>\n

    <\/p>\n

    Note:<\/strong>\u00a0 For valid vouchers, the cashier can select maximum 1 voucher to apply.
    \n<\/span><\/p>\n

      \n
    1. The cashier enter used value4.<\/strong>On the bill\/check, used value will be shown in Voucher part<\/li>\n<\/ol>\n

      Note:\u00a0<\/strong>For the bills applying voucher, when printing the bill, the program will print voucher note if the voucher is still valid<\/p>\n

      <\/p>\n

      Step 3:<\/strong>\u00a0Shift report<\/span><\/p>\n

      On PC, click the icon\u00a0, select\u00a0General report\\Shift report<\/strong>. The program shows total payment by voucher.<\/p>\n

      <\/p>\n

      Step 4:\u00a0<\/strong>Shift handover minutes<\/p>\n


      \n<\/span>On\u00a0Sale\\Voucher<\/strong>: The program shows total amount paid by Voucher.<\/span><\/p>\n

      On\u00a0Shift handover\\Qty. of vouchers<\/strong>: The program shows total number of bills applying vouchers.<\/p>\n

      <\/p>\n

      Step 5: <\/strong>Closing entries<\/span><\/p>\n

      Whichever method of payment the guest buys voucher with, the program will recognize that method of payment to the revenue.<\/p>\n

      <\/p>\n

      <\/a>III. On Mobile\/Tablet<\/strong><\/p>\n

      <\/p>\n

      <\/p>\n

        \n
      1. On Mobile
        \n<\/strong>On Mobile, click on the icon\u00a0<\/span>and select\u00a0<\/span>Voucher.\u00a0<\/strong><\/b>
        \nThe cashier enters voucher ID to get payment<\/li>\n<\/ol>\n

        Note:\u00a0<\/strong>If the voucher code is wrong, its status will be invalid and the cashier needs to enter it again.<\/p>\n

        The cashier searches voucher by phone number.
        \nIf the phone number has 1 or many vouchers, the program will show a list of vouchers.<\/p>\n

        <\/p>\n

        <\/p>\n

          \n
        1. On Tablet<\/strong>
          \n<\/span>Follow the same steps as on Mobile
          \n
          \n
          \n<\/strong><\/li>\n<\/ol>\n

          <\/a>IV.On Quick-service software
          \n<\/strong>Step 1:\u00a0Issue bills
          \n<\/strong>On Quick-service software, click on the icon<\/span> and select<\/strong> “Issue voucher” <\/strong>to create Voucher. <\/span>On Issue voucher <\/strong>screen, the cashier needs to enter full information as in the image below.<\/span><\/p>\n

          <\/p>\n

          Then click <\/span>“OK”.
          \nStep 2:\u00a0Get payment
          \n<\/strong>When the customer gives voucher, the cashier can get payment as follows:
          \nCase 1:\u00a0<\/strong>The cashier enters voucher ID. If it is valid, the cashier click\u00a0<\/span>OK\u00a0<\/strong>to apply the voucher.<\/p>\n

          <\/p>\n

          Case 2:<\/strong>\u00a0The cashier enters phone number to search voucher. If the phone number has more than 1 vouchers, the program will show all vouchers. The cashier can select 1 valid voucher to apply and then click\u00a0OK.<\/strong><\/span>
          \n<\/span><\/p>\n

          <\/p>\n

          Note:<\/strong>\u00a0For valid vouchers, the cashier can select maximum 1 code to apply.<\/p>\n

          Case 3:<\/strong>\u00a0The cashier enters the amount to apply<\/p>\n

          <\/p>\n

          Case 4:<\/strong>\u00a0On the bill, show used value at Voucher section<\/p>\n

          Note:\u00a0<\/span><\/strong>For the bills getting payment with voucher, when printing the bill, the program will print a new voucher if the voucher is still valid.<\/p>\n","protected":false},"excerpt":{"rendered":"

          1. The restaurant can get connected with Grab 2. Allow to recognize service charge before promotion 3. Add settings: Show QR Code of QRIS on the second screen 4. Add a feature: Allow the restaurant to issue and manage Vouchers     1.The restaurant can get connected with Grab Purpose:…<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3503],"ht-kb-tag":[],"class_list":["post-23101","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-4-new-features"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=23101"}],"version-history":[{"count":3,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23101\/revisions"}],"predecessor-version":[{"id":23111,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/23101\/revisions\/23111"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=23101"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=23101"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=23101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}