{"id":22951,"date":"2022-09-14T15:22:51","date_gmt":"2022-09-14T08:22:51","guid":{"rendered":"\/en\/?post_type=ht_kb&#038;p=22951"},"modified":"2022-09-14T15:22:51","modified_gmt":"2022-09-14T08:22:51","slug":"how-to-fix-the-problem-that-you-cannot-open-the-software","status":"publish","type":"ht_kb","link":"\/en\/kb\/how-to-fix-the-problem-that-you-cannot-open-the-software\/","title":{"rendered":"How to fix the problem that you cannot open the software?"},"content":{"rendered":"<p><span style=\"font-size: 12pt;\">After installing the software, the user opens the program and encounters either of these common problems:<\/span><\/p>\n<div class=\"PageHeader_Content\">\n<div><span style=\"font-size: 12pt;\"><strong>Question 1:<\/strong><span class=\"Apple-converted-space\">\u00a0When opening the software, this message appears<\/span>?<\/span><br \/>\n<span style=\"font-size: 12pt;\">Here is the message\u00a0<\/span><\/div>\n<blockquote>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/gettingstarted.cukcuk.com\/en\/images\/QandA_5.1.png\" alt=\"\" \/><\/span><\/div>\n<\/blockquote>\n<div><span style=\"font-size: 12pt;\"><strong>Answer:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt;\">Because the PC has not installed dotnet 4.0 yet<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">To fix this error, reinstall dotnet 4.0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 12pt;\">&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/span><br \/>\n<span style=\"font-size: 12pt;\"><strong>Question 2:<\/strong><span class=\"Apple-converted-space\">\u00a0How to fix this problem when opening the software?<\/span><\/span><br \/>\n<span style=\"font-size: 12pt;\">Here is the message:\u00a0<\/span><\/div>\n<blockquote>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/gettingstarted.cukcuk.com\/en\/images\/QandA_5.2.png\" alt=\"\" \/><\/span><\/div>\n<\/blockquote>\n<div><span style=\"font-size: 12pt;\"><strong>Answer:\u00a0<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt;\">The cause is that .exe file is lost<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">To fix this problem, the user only needs to unzip the installation kit and install repair of the software.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 12pt;\"><em>(If you frequently encounter this problem, it is because you PC is infected with a virus, which destroys .exe file. Solution: reinstall windows and remove viruses)<\/em><\/span><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>After installing the software, the user opens the program and encounters either of these common problems: Question 1:\u00a0When opening the software, this message appears? Here is the message\u00a0 Answer: Because the PC has not installed dotnet 4.0 yet To fix this error, reinstall dotnet 4.0 &#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;- Question 2:\u00a0How to fix&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3521],"ht-kb-tag":[],"class_list":["post-22951","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-common-problems-when-installing-cukcuk-software"],"_links":{"self":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/22951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/comments?post=22951"}],"version-history":[{"count":1,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/22951\/revisions"}],"predecessor-version":[{"id":22952,"href":"\/en\/wp-json\/wp\/v2\/ht-kb\/22951\/revisions\/22952"}],"wp:attachment":[{"href":"\/en\/wp-json\/wp\/v2\/media?parent=22951"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-category?post=22951"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=22951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}