{"id":25166,"date":"2023-11-17T17:28:30","date_gmt":"2023-11-17T10:28:30","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=25166"},"modified":"2023-11-23T14:20:24","modified_gmt":"2023-11-23T07:20:24","slug":"what-to-do-when-guest-cancels-an-order-2","status":"publish","type":"ht_kb","link":"\/de\/kb\/what-to-do-when-guest-cancels-an-order-2\/","title":{"rendered":"What to do when guest cancels an order?"},"content":{"rendered":"<div class=\"hkb-article__content entry-content\">\n<p>To delete an order, proceed as following:<\/p>\n<ul>\n<li>Touch [<strong>\u2026<\/strong>]\u00a0on the order you need to delete.<\/li>\n<li>Select\u00a0<strong>Delete order<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6437\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019.jpg\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019.jpg 1920w, \/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019-800x500.jpg 800w, \/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019-768x480.jpg 768w, \/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019-1024x640.jpg 1024w, \/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019-50x31.jpg 50w, \/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019-920x575.jpg 920w, \/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019-600x375.jpg 600w, \/en\/wp-content\/uploads\/2019\/08\/deleteorder_orderlist_tablet01_20082019-320x200.jpg 320w\" alt=\"\" width=\"800\" height=\"500\" \/><\/p>\n<ul>\n<li>Select reason for deleting, then\u00a0<strong>OK<\/strong>, that order will be deleted from the list.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-4309\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2017\/02\/Huy-order-2-2.png\" sizes=\"(max-width: 500px) 100vw, 500px\" srcset=\"\/en\/wp-content\/uploads\/2017\/02\/Huy-order-2-2.png 687w, \/en\/wp-content\/uploads\/2017\/02\/Huy-order-2-2-50x34.png 50w, \/en\/wp-content\/uploads\/2017\/02\/Huy-order-2-2-600x411.png 600w, \/en\/wp-content\/uploads\/2017\/02\/Huy-order-2-2-320x219.png 320w\" alt=\"Huy-order-2\" width=\"500\" height=\"343\" \/><\/p>\n<ul>\n<li>If the restaurant manager select option\u00a0<strong>Restaurant manager must confirm before deleting order, item<\/strong>, then you must have confirmation of a manager account to delete item.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-4310\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2017\/02\/Huy-order-3-1.png\" sizes=\"(max-width: 500px) 100vw, 500px\" srcset=\"\/en\/wp-content\/uploads\/2017\/02\/Huy-order-3-1.png 620w, \/en\/wp-content\/uploads\/2017\/02\/Huy-order-3-1-50x25.png 50w, \/en\/wp-content\/uploads\/2017\/02\/Huy-order-3-1-600x300.png 600w, \/en\/wp-content\/uploads\/2017\/02\/Huy-order-3-1-320x160.png 320w\" alt=\"Huy-order-3\" width=\"500\" height=\"250\" \/><\/p>\n<p><em><strong>Note:<\/strong>\u00a0The accounts that can confirm item deletion<strong>:\u00a0Restaurant manager, Restaurant chain manager, System admin.<\/strong><\/em><br \/>\n<em>TIf the manager want to let other staff to confirm deletion, the manager can assign that staff the role of\u00a0<strong>Order control<\/strong><\/em><\/p>\n<\/div>\n<div class=\"hkb-feedback\">\n<h3 class=\"hkb-feedback__title\">Was this article helpful?<\/h3>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To delete an order, proceed as following: Touch [\u2026]\u00a0on the order you need to delete. Select\u00a0Delete order. Select reason for deleting, then\u00a0OK, that order will be deleted from the list. If the restaurant manager select option\u00a0Restaurant manager must confirm before deleting order, item, then you must have confirmation of a&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3577,3571,3575],"ht-kb-tag":[],"class_list":["post-25166","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cashier","ht_kb_category-cukcuk-for-sale-operation-tablet","ht_kb_category-order-taking-staff"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/25166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=25166"}],"version-history":[{"count":2,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/25166\/revisions"}],"predecessor-version":[{"id":25168,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/25166\/revisions\/25168"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=25166"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=25166"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=25166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}