{"id":25116,"date":"2023-11-17T17:08:33","date_gmt":"2023-11-17T10:08:33","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=25116"},"modified":"2023-11-23T11:22:39","modified_gmt":"2023-11-23T04:22:39","slug":"how-to-take-order-for-guest-who-has-made-reservation-2","status":"publish","type":"ht_kb","link":"\/de\/kb\/how-to-take-order-for-guest-who-has-made-reservation-2\/","title":{"rendered":"How to take order for guest who has made reservation?"},"content":{"rendered":"<div class=\"hkb-article__content entry-content\">\n<p>If guest has already made item reservation, close to the time guest comes, cashier should send the reserved items to kitchen\/bar to process as following:<\/p>\n<ul>\n<li>Select order type as\u00a0<strong>Reservation<\/strong>\u00a0in list of order.<\/li>\n<li>Touch symbol\u00a0<img decoding=\"async\" class=\"alignnone wp-image-461\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2016\/08\/Mobile_Bieu_tuong_gui_bep_bar_3.png\" sizes=\"(max-width: 32px) 100vw, 32px\" srcset=\"\/en\/wp-content\/uploads\/2016\/08\/Mobile_Bieu_tuong_gui_bep_bar_3.png 58w, \/en\/wp-content\/uploads\/2016\/08\/Mobile_Bieu_tuong_gui_bep_bar_3-50x47.png 50w\" alt=\"Mobile_Bieu_tuong_gui_bep_bar_3\" width=\"32\" height=\"30\" \/>, to send reserved items to kitchen\/bar.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6487\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019.jpg\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019.jpg 1920w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019-800x500.jpg 800w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019-768x480.jpg 768w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019-1024x640.jpg 1024w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019-50x31.jpg 50w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019-920x575.jpg 920w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019-600x375.jpg 600w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_dsdattruoc-guibep_tablet_21082019-320x200.jpg 320w\" alt=\"\" width=\"800\" height=\"500\" \/><\/p>\n<p><em><strong>Note:<\/strong>\u00a0If the order has been sent to kichen\/bar by receptionist \/cashier, the order taking staff won\u2019t have to send order to kitchen\/bar again.<\/em><\/p>\n<p>When guest checks in, proceed as following:<\/p>\n<p><strong>Step 1: Make order<\/strong><\/p>\n<ul>\n<li>Select tab\u00a0<strong>Order<\/strong>.<\/li>\n<li>Select\u00a0<b>\u00a0button\u00a0<img decoding=\"async\" class=\"alignnone wp-image-6235\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2019\/08\/icon_themorder_tablet02_20082019.png\" sizes=\"(max-width: 35px) 100vw, 35px\" srcset=\"\/en\/wp-content\/uploads\/2019\/08\/icon_themorder_tablet02_20082019.png 96w, \/en\/wp-content\/uploads\/2019\/08\/icon_themorder_tablet02_20082019-50x50.png 50w, \/en\/wp-content\/uploads\/2019\/08\/icon_themorder_tablet02_20082019-60x60.png 60w\" alt=\"\" width=\"35\" height=\"35\" \/>\u00a0and select button Dine-in order<\/b><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6486\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019.jpg\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019.jpg 1920w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019-800x500.jpg 800w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019-768x480.jpg 768w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019-1024x640.jpg 1024w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019-50x31.jpg 50w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019-920x575.jpg 920w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019-600x375.jpg 600w, \/en\/wp-content\/uploads\/2019\/08\/vaitroorder_themnhanhordertaiban_20082019-320x200.jpg 320w\" alt=\"\" width=\"800\" height=\"500\" \/><\/p>\n<p><em><strong>Note:<\/strong>\u00a0You can select tab\u00a0<strong>Bestseller<\/strong>\u00a0to recommend\u00a0 item to guest or to quickly select bestselling items and add to order.<\/em><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6483\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019.jpg\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019.jpg 1920w, \/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019-800x500.jpg 800w, \/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019-768x480.jpg 768w, \/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019-1024x640.jpg 1024w, \/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019-50x31.jpg 50w, \/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019-920x575.jpg 920w, \/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019-600x375.jpg 600w, \/en\/wp-content\/uploads\/2019\/08\/neworder_blank_vaitroorder_tablet_21082019-320x200.jpg 320w\" alt=\"\" width=\"800\" height=\"500\" \/><\/p>\n<ul>\n<li>Touch symbol\u00a0<img decoding=\"async\" class=\"alignnone wp-image-621\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2016\/08\/Tablet_Ghi_order_dat_truoc_3-1.jpg\" alt=\"Tablet_Ghi_order_dat_truoc_3\" width=\"33\" height=\"25\" \/>.<\/li>\n<li>Select guest who has made reservation.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6484\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019.jpg\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019.jpg 1920w, \/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019-800x500.jpg 800w, \/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019-768x480.jpg 768w, \/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019-1024x640.jpg 1024w, \/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019-50x31.jpg 50w, \/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019-920x575.jpg 920w, \/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019-600x375.jpg 600w, \/en\/wp-content\/uploads\/2019\/08\/chondatcho_vaitroorder_tablet_21082019-320x200.jpg 320w\" alt=\"\" width=\"800\" height=\"500\" \/><\/p>\n<ul>\n<li>Select\u00a0<strong>OK<\/strong>. The reserved items will be automatically added to order, you just need to add more items.<\/li>\n<li>Touch items ordered by guest in the menu.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-6485\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019.jpg\" sizes=\"(max-width: 800px) 100vw, 800px\" srcset=\"\/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019.jpg 1920w, \/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019-800x500.jpg 800w, \/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019-768x480.jpg 768w, \/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019-1024x640.jpg 1024w, \/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019-50x31.jpg 50w, \/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019-920x575.jpg 920w, \/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019-600x375.jpg 600w, \/en\/wp-content\/uploads\/2019\/08\/neworder_02_tablet_vaitroorder_21082019-320x200.jpg 320w\" alt=\"\" width=\"800\" height=\"500\" \/><\/p>\n<ul>\n<li>The number of touchs on an item will be the number of servings guest has ordered. You can touch\u00a0<strong>Qty<\/strong>\u00a0to quickly add quantity.<\/li>\n<li>You can search for item by typing the first letter in the name of item. Example: To search for\u00a0<em><b>Chateau beef tartare<\/b>\u00a0then type\u00a0<strong>cbt<\/strong>, to search for\u00a0<strong>French black caviar<\/strong>\u00a0then type\u00a0<strong>fbc<\/strong>, etc.<\/em><\/li>\n<li>Promotion information will only display for you to select if the restaurant manager has set up promotions and those promotions are still in applicable time.<\/li>\n<li>The feature price schedule will only display and applicable if the restaurant manager has set up price schdule in menu settings.<\/li>\n<\/ul>\n<p><strong>Step 2: Send to Kitchen &amp; Bar<\/strong><\/p>\n<ul>\n<li>Touch\u00a0<img decoding=\"async\" class=\"alignnone wp-image-3646\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2017\/02\/send-icon.png\" sizes=\"(max-width: 46px) 100vw, 46px\" srcset=\"\/en\/wp-content\/uploads\/2017\/02\/send-icon.png 67w, \/en\/wp-content\/uploads\/2017\/02\/send-icon-50x50.png 50w, \/en\/wp-content\/uploads\/2017\/02\/send-icon-60x60.png 60w\" alt=\"send-icon\" width=\"46\" height=\"45\" \/>\u00a0to send order to kitchen\/bar.<\/li>\n<li>Then, depending on device used for kitchen\/bar, the list of items will be automatically:\n<ul>\n<li>Appeared in the list of items need to process in the tablet of kitchen\/bar.<\/li>\n<li>Or printed out at printer for kitchen\/bar.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>(If guest makes no change as items reservation (no new item or no change of item), the order taking staff just need to touch symbol\u00a0<img decoding=\"async\" class=\"alignnone wp-image-3654\" src=\"https:\/\/mhelp.cukcuk.de\/en\/wp-content\/uploads\/2017\/02\/save-icon.png\" sizes=\"(max-width: 47px) 100vw, 47px\" srcset=\"\/en\/wp-content\/uploads\/2017\/02\/save-icon.png 68w, \/en\/wp-content\/uploads\/2017\/02\/save-icon-50x48.png 50w\" alt=\"save-icon\" width=\"47\" height=\"45\" \/>\u00a0to save order).<\/p>\n<\/div>\n<div class=\"hkb-feedback\">\n<h3 class=\"hkb-feedback__title\">Was this article helpful?<\/h3>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If guest has already made item reservation, close to the time guest comes, cashier should send the reserved items to kitchen\/bar to process as following: Select order type as\u00a0Reservation\u00a0in list of order. Touch symbol\u00a0, to send reserved items to kitchen\/bar. Note:\u00a0If the order has been sent to kichen\/bar by receptionist&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3577,3571,3575],"ht-kb-tag":[],"class_list":["post-25116","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cashier","ht_kb_category-cukcuk-for-sale-operation-tablet","ht_kb_category-order-taking-staff"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/25116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=25116"}],"version-history":[{"count":1,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/25116\/revisions"}],"predecessor-version":[{"id":25134,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/25116\/revisions\/25134"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=25116"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=25116"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=25116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}