{"id":24943,"date":"2023-11-17T11:54:47","date_gmt":"2023-11-17T04:54:47","guid":{"rendered":"http:\/\/172.16.180.51:20265\/de\/kb\/how-does-the-cashier-check-out-and-get-payment-from-guest-when-a-guest-requests-payment\/"},"modified":"2023-11-23T14:29:08","modified_gmt":"2023-11-23T07:29:08","slug":"how-does-the-cashier-check-out-and-get-payment-from-guest-when-a-guest-requests-payment","status":"publish","type":"ht_kb","link":"\/de\/kb\/how-does-the-cashier-check-out-and-get-payment-from-guest-when-a-guest-requests-payment\/","title":{"rendered":"How does the cashier check out and get payment from guest when a guest requests payment?"},"content":{"rendered":"<p>If the guest requests payment, the cashier checks out and gets payment from guest as follows:<\/p>\n<ul>\n<li>Touch this icon\u00a0\u00a0<img decoding=\"async\" class=\"alignnone size-full wp-image-866\" src=\"http:\/\/mhelp.misa.local\/vi\/wp-content\/uploads\/2016\/08\/tinhtien1.png\" alt=\"tinhtien1\" width=\"30\" height=\"28\" \/>\u00a0 on order which the guest requests payment (orange status)<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-5031\" src=\"\/en\/wp-content\/uploads\/2017\/11\/QS-take-order-15.png\" alt=\"\" width=\"800\" height=\"477\" \/><\/p>\n<ul>\n<li>Enter information on Check out window.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-5077 size-medium\" src=\"\/en\/wp-content\/uploads\/2017\/11\/Cashier-check-out-1-800x481.png\" alt=\"\" width=\"800\" height=\"481\" \/><\/p>\n<ul>\n<li><strong><em>Guest:\u00a0<\/em><\/strong><em>enter information of the guest =&gt; if the guest is entitled to a promotion program, the program automatically selects a proper one.<\/em><\/li>\n<li><strong><em>Promotion program:\u00a0<\/em><\/strong><em>display applicable promotion programs as set before.<\/em><\/li>\n<li><strong><em>Other promotion:\u00a0<\/em><\/strong><em>allow the cashier to add other promotion which is out of the common program.<\/em><\/li>\n<li><strong><em>Apply price schedule: the cashier can select different prices at different schedules when the order is created.<\/em><\/strong><\/li>\n<li>Click this icon <img decoding=\"async\" class=\"alignnone wp-image-456\" src=\"http:\/\/mhelp.misa.local\/vi\/wp-content\/uploads\/2016\/08\/Bieu_tuong_khuyen_mai_tang_mon.png\" alt=\"Bieu_tuong_khuyen_mai_tang_mon\" width=\"30\" height=\"25\" \/>\u00a0if the cashier wants to offer free item\/discount which is out of common promotion program.<\/li>\n<li>If the bill includes service charge or tax, check the corresponding box.<\/li>\n<li>If the guest makes payment by Voucher, touch <img decoding=\"async\" class=\"alignnone wp-image-867\" src=\"http:\/\/mhelp.misa.local\/vi\/wp-content\/uploads\/2016\/08\/TNthutien3.png\" sizes=\"(max-width: 81px) 100vw, 81px\" srcset=\"\/vi\/wp-content\/uploads\/2016\/08\/TNthutien3.png 144w, \/vi\/wp-content\/uploads\/2016\/08\/TNthutien3-50x22.png 50w\" alt=\"TNthutien3\" width=\"81\" height=\"35\" \/>\u00a0to enter information.<\/li>\n<li>Select\u00a0<strong>Get payment<\/strong>.<\/li>\n<li>If the guest makes payment by cash or transfer:<\/li>\n<li>Select a proper payment method.<\/li>\n<li>Enter the amount, select by face value or by\u00a0<strong>Cash suggestions<\/strong>.<\/li>\n<li>Check\u00a0<strong>Tip\/Change not taken\u00a0<\/strong>or\u00a0<strong>Change deducted<\/strong>\u00a0depending on actual situation. If the guest tips the staff, enter this tip in\u00a0<strong>Tip\/Change not taken<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-5015\" src=\"\/en\/wp-content\/uploads\/2017\/11\/QS-take-order-8.png\" alt=\"\" width=\"800\" height=\"476\" \/><\/p>\n<ul>\n<li>If the guest owes (This feature is only displayed if the restaurant has checked\u00a0<strong>Allow guest to pay later\u00a0<\/strong>in\u00a0<strong>System settingsGeneral settingsPurchase\/Sale tab<\/strong>).<\/li>\n<li>Check\u00a0<strong>Unpaid<\/strong>.<\/li>\n<li>Enter guest information.<\/li>\n<li>Touch\u00a0<strong>OK<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-5016\" src=\"\/en\/wp-content\/uploads\/2017\/11\/QS-take-order-9.png\" alt=\"\" width=\"800\" height=\"476\" \/><\/p>\n<ul>\n<li>Touch\u00a0<strong>OK<\/strong>.<\/li>\n<\/ul>\n<p><strong><em>Note:\u00a0<\/em><\/strong><em>Touch\u00a0<img decoding=\"async\" class=\"img-border alignnone wp-image-868\" src=\"http:\/\/mhelp.misa.local\/vi\/wp-content\/uploads\/2016\/08\/thungantinhtien1.png\" sizes=\"(max-width: 153px) 100vw, 153px\" srcset=\"\/vi\/wp-content\/uploads\/2016\/08\/thungantinhtien1.png 250w, \/vi\/wp-content\/uploads\/2016\/08\/thungantinhtien1-50x10.png 50w\" alt=\"thungantinhtien1\" width=\"153\" height=\"30\" \/>\u00a0<\/em><em>\u00a0to make payment via mPoS.vn app. For details view\u00a0<\/em><a href=\"http:\/\/mhelp.misa.local\/vi\/question\/thu-ngan-thanh-toan-the-cho-khach-hang-qua-ung-dung-mpos-vn-nhu-the-nao\/\"><em>here<\/em><\/a><em>.<\/em><\/p>\n<p><strong>Note:<\/strong>\u00a0If the manager sets <strong>Require Manager to confirm result from checking items or checking out upon change<\/strong>, when there is any change of items on <strong>Check out<\/strong> screen it requires confirmation of the Manager account.<\/p>\n<p><img decoding=\"async\" class=\"ib aligncenter wp-image-5056 size-full\" src=\"\/en\/wp-content\/uploads\/2017\/11\/Manager-confirm.png\" alt=\"\" width=\"614\" height=\"337\" \/><\/p>\n<p>Roles which can confirm checking out include:\u00a0<strong>Manager, Chain Manager or System admin<\/strong>.<\/p>\n<p>If the manager wants to assign the other staff to confirm checking out, he\/she can add <strong>Order control<\/strong>\u00a0for such staff.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If the guest requests payment, the cashier checks out and gets payment from guest as follows: Touch this icon\u00a0\u00a0\u00a0 on order which the guest requests payment (orange status) Enter information on Check out window. Guest:\u00a0enter information of the guest =&gt; if the guest is entitled to a promotion program, the&#8230;<\/p>\n","protected":false},"author":113,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3577,3571],"ht-kb-tag":[],"class_list":["post-24943","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cashier","ht_kb_category-cukcuk-for-sale-operation-tablet"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/24943","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/113"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=24943"}],"version-history":[{"count":1,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/24943\/revisions"}],"predecessor-version":[{"id":25174,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/24943\/revisions\/25174"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=24943"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=24943"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=24943"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}