{"id":24442,"date":"2023-02-27T16:21:31","date_gmt":"2023-02-27T09:21:31","guid":{"rendered":"\/de\/?post_type=ht_kb&p=24442"},"modified":"2023-02-27T16:28:46","modified_gmt":"2023-02-27T09:28:46","slug":"r102","status":"publish","type":"ht_kb","link":"\/de\/kb\/r102\/","title":{"rendered":"R102"},"content":{"rendered":"

1. The cashier can print voucher with QR Code to get payment quickly<\/a><\/strong><\/p>\n

2. The cashier can print debt pay-in note when the guest makes payment with card or transfer<\/a><\/strong><\/p>\n

3. The restaurant owner can set up schedule for an item when it is added to the online order page<\/a><\/strong><\/p>\n

4. Add hashtags to suggest items for the guests<\/a><\/strong><\/p>\n

5. Set up to show information on Order at the table screen when the guest requests payment\u00a0<\/a><\/strong><\/p>\n

6. The cashier can save information if the order is placed by an enterprise\u00a0<\/a><\/strong><\/p>\n

\n

<\/a>1. The cashier can print voucher with QR Code to get payment quickly<\/strong><\/p>\n

Purpose:<\/strong><\/p>\n

The cashier can print voucher with QR Code to get payment quickly<\/p>\n

Instruction steps:<\/strong><\/p>\n

1.1. On PC\/POS<\/strong><\/p>\n

On PC\/POS, click on the icon\"\"and select Settings<\/strong>\"\"<\/strong><\/p>\n

– Select Printer and template<\/strong><\/p>\n

– Click Edit<\/strong> and check Print QR Code Voucher<\/strong><\/p>\n

Then, click Save.<\/strong><\/p>\n

\"\"<\/p>\n

Here is the voucher template.<\/p>\n

\"\"<\/p>\n

1.2. On Quick service version<\/strong><\/p>\n

– On Quick service version, click on the icon\"\"and select Settings<\/strong><\/p>\n

\"\"<\/p>\n

– Select Printer and template <\/strong>and check Print QR Code Voucher<\/strong><\/p>\n

\"\"<\/p>\n

Here is voucher template.<\/p>\n

\"\"<\/p>\n

<\/a>2. The cashier can print debt pay-in note when the guest makes payment with card or transfer<\/strong><\/p>\n

Instruction steps:<\/strong><\/p>\n

\n
On the management page, click on the icon<\/div>\n<\/div>\n
\n
\"\"and select Collect debt<\/strong><\/div>\n
\"\"<\/div>\n
– Enter phone number and double click on the icon\"\"to search guest information.<\/div>\n
<\/div>\n
\"\"<\/div>\n
<\/div>\n
– Click on the icon\"\"to select payment method. Then, click OK & Print.<\/strong><\/div>\n
<\/div>\n
\"\"<\/div>\n
<\/div>\n
Here is the template.<\/div>\n
<\/div>\n
\"\"<\/div>\n
<\/div>\n
<\/a>3. The restaurant owner can set up schedule for an item when it is added to the online order page\u00a0<\/strong><\/div>\n
\n
Instruction steps:<\/strong><\/div>\n
On the management page, select Online sale\/Online order page\/Menu<\/strong><\/div>\n<\/div>\n
\"\"<\/div>\n
For the items without schedule, this message will appear.<\/div>\n
\"\"<\/div>\n
<\/div>\n
The manager can add Schedule<\/strong>: View instructions\u00a0here.<\/strong><\/a><\/div>\n
\n
Upon adding item to menu, here are the cases:<\/div>\n
<\/div>\n
Case 1:\u00a0 If the the restaurant sets up 1 schedule<\/strong><\/em><\/div>\n
– Click Select item<\/div>\n
\n

– Click on the icon\"\"<\/p>\n

and select Menu category or enter item name, ID on search bar<\/div>\n
Then, click Load data<\/strong><\/div>\n
– Check items to add to menu and click OK<\/strong><\/div>\n<\/div>\n<\/div>\n
\"\"<\/div>\n
<\/div>\n
The screen shows items added to the schedule as below.<\/div>\n
<\/div>\n
\"\"<\/div>\n
<\/div>\n
\n
Case 2:\u00a0 The restaurant sets up multiple schedules<\/strong><\/em><\/div>\n
\n
– Click Select item<\/strong><\/div>\n
\n

– Click on the icon\"\"<\/p>\n

and select Menu category or enter item name, ID on search bar<\/div>\n
Then, click Load data<\/strong><\/div>\n
– Check items to add to menu and click OK<\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n
\"\"<\/div>\n
\n
After adding item to menu, the screen shows the message Please add schedule for the newly added items to show on the online order page<\/strong><\/div>\n
Click OK<\/strong> to add schedule<\/div>\n
Note:<\/strong> Items which do not have schedule are highlighted in red<\/div>\n<\/div>\n
\"\"<\/div>\n
\n
– Select item and click Schedule <\/strong>to set up schedule<\/div>\n
– Select Schedule and click Save<\/strong><\/div>\n<\/div>\n
\"\"<\/div>\n
<\/div>\n
The screen shows items just added to Schedule<\/strong> as below.<\/div>\n
<\/div>\n
\"\"<\/div>\n
\n
<\/a>4. Add hashtags to suggest items for the guests\u00a0<\/strong><\/div>\n
\n
Instruction steps:<\/strong><\/div>\n
On the management page, go to Online sale\/Order at the table\/Menu<\/strong><\/div>\n<\/div>\n
\"\"<\/div>\n
\n
– Select Hashtag<\/strong><\/div>\n
– Enter Hashtag name and click Select item<\/div>\n
– Check items to apply hashtag<\/div>\n
Then click OK<\/strong><\/div>\n<\/div>\n
\"\"<\/div>\n
<\/div>\n
\"\"<\/div>\n
\n
Moreover, to add hashtag you can select item and click Edit<\/strong><\/div>\n
At Hashtags, click on the icon<\/div>\n<\/div>\n
\n

\"\"<\/p>\n

to add Hashtag<\/div>\n
Then, click Save<\/strong><\/div>\n<\/div>\n
\"\"<\/div>\n
<\/div>\n
When the guest scans QR Code, the program shows hashtags to suggest special items as below.<\/div>\n
\"\"<\/div>\n<\/div>\n
\n
<\/a>5. Set up to show information on Order at the table screen when the guest requests payment\u00a0<\/strong><\/div>\n
\n
Details of change:<\/strong><\/div>\n
\n
\n
Currently, the restaurant which uses Order at the table feature does not include tip in the item price. When the guest requests payment, the manager wants to notify the guest so they can tip. Therefore, as of R102 CUKCUK allows to set up to show that information on the check out screen.<\/div>\n<\/div>\n<\/div>\n
Instruction steps:<\/strong><\/div>\n
On the management page, go to Online sale\/Order at the table\/Settings<\/strong><\/div>\n
On Information to be shown when the guest requests check out part:<\/div>\n
– Click Edit<\/strong><\/div>\n
– Enter information and click Save<\/strong><\/div>\n<\/div>\n
\"\"<\/div>\n
<\/div>\n
When the guest scans QR Code to order, the information will be shown as below.<\/div>\n
\"\"<\/div>\n
<\/a>6. The cashier can save information if the order is placed by an enterprise\u00a0<\/strong><\/div>\n
Details of change:<\/strong><\/div>\n
\n
\n
Currently, when emailing invoices to guests, the cashier can only select or add new guests as individuals. Therefore, as of R102, CUKCUK allowed the cashier to edit or add new guests as companies.<\/div>\n
Instruction steps:<\/strong><\/div>\n<\/div>\n<\/div>\n
6.1. On the management page<\/strong><\/div>\n
On the management page, go to Utilities\/Guest. <\/strong>Click Add.<\/strong><\/div>\n
\"\"<\/div>\n
Then click Save.<\/strong><\/div>\n
6.2. On PC\/POS<\/strong><\/div>\n
On PC\/POS, click on the icon\"\"to select type of service<\/div>\n
\"\"<\/div>\n
At Guest information:<\/strong><\/div>\n
\n
– Enter guest information like Guest ID, name, tel or\u00a0click on the icon \"\"to quickly find guest information.<\/div>\n
Moreover, for new guests please click on the icon\"\"to quickly add guest information.<\/div>\n<\/div>\n
<\/div>\n
\"\"<\/div>\n
<\/div>\n
\n
– If the guest requests to change info, click Edit guest information and update info as below.<\/div>\n
\n
\n

\"\"<\/p>\n

– Click OK<\/strong><\/p>\n

Moreover, upon checking out if the guest wants to change info, you also can click \"\"to update.<\/p>\n

\"\"<\/p>\n

Then click Payment.<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n

\"\"<\/p>\n<\/div>\n<\/div>\n

\n
\n
6.3. On quick service version<\/strong><\/div>\n
– The cashier creates delivery order<\/div>\n
– Here the cashier can edit information at the guest’s request<\/div>\n
\"\"<\/div>\n
<\/div>\n
Moreover, for new guests the cashier can click on the icon\"\"to quickly add information.<\/div>\n
Then click OK<\/strong><\/div>\n<\/div>\n
\"\"<\/div>\n
<\/div>\n
\n
\n
Have a nice day!<\/strong><\/em><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

1. The cashier can print voucher with QR Code to get payment quickly 2. The cashier can print debt pay-in note when the guest makes payment with card or transfer 3. The restaurant owner can set up schedule for an item when it is added to the online order page…<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3505],"ht-kb-tag":[],"class_list":["post-24442","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-new-updated-features"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/24442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=24442"}],"version-history":[{"count":4,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/24442\/revisions"}],"predecessor-version":[{"id":24484,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/24442\/revisions\/24484"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=24442"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=24442"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=24442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}