{"id":23899,"date":"2022-09-19T17:22:41","date_gmt":"2022-09-19T10:22:41","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=23899"},"modified":"2022-09-19T17:22:51","modified_gmt":"2022-09-19T10:22:51","slug":"when-printing-any-order-with-80mm-printer-but-why-does-it-always-print-for-the-length-of-a-a4-paper","status":"publish","type":"ht_kb","link":"\/de\/kb\/when-printing-any-order-with-80mm-printer-but-why-does-it-always-print-for-the-length-of-a-a4-paper\/","title":{"rendered":"When printing any order with 80mm printer, but why does it always print for the length of a A4 paper?"},"content":{"rendered":"<p style=\"text-align: justify;\">When printing any order with 80mm printer, it always prints for the length of 297 mm (equivalent to a A4 paper). The cause may be that setting wrong paper size or the current driver is not the latest, so it does not support longer size. Here is the troubleshooting:<\/p>\n<div class=\"PageHeader_Content\">\n<div>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Go to\u00a0<strong>Start\\Devices and Printers.<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size40\" src=\"https:\/\/gettingstarted.cukcuk.com\/de\/images\/may%20in\/thiet%20lap%20kho%20giay%20may%20in%201.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Right click the printer, select<strong>\u00a0Printing preferences.\u00a0<\/strong><\/li>\n<\/ul>\n<\/div>\n<div>\n<p><img decoding=\"async\" class=\"img-size70\" src=\"https:\/\/gettingstarted.cukcuk.com\/de\/images\/may%20in\/thiet%20lap%20kho%20giay%20may%20in%202.png\" alt=\"\" \/><\/p>\n<ul>\n<li>Check the maximum paper size it can print at<strong>\u00a0Paper available.\u00a0<\/strong><\/li>\n<\/ul>\n<blockquote>\n<div><img decoding=\"async\" class=\"img-size40\" src=\"https:\/\/gettingstarted.cukcuk.com\/de\/images\/may%20in\/anh%203.png\" alt=\"\" \/><\/div>\n<\/blockquote>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>If the displayed information is not consistent with the maximum paper size it can print (for example: normally it can print up to 3276mm), it means the current driver has not been updated to the latest version. Consequently, set up\/update to the latest version according to the instruction\u00a0<a href=\"https:\/\/gettingstarted.cukcuk.com\/de\/cai_truc_tiep_bang_file_cai_dat_cua_may_in.htm\">here<\/a>.<\/li>\n<li>If the displayed information is consistent with the printer specification, reset paper size. Here is how to reset paper size:\n<ul>\n<li>Select\u00a0<strong>Preferences.<\/strong><\/li>\n<li>On\u00a0<strong>Layout\u00a0tab,\u00a0<\/strong>on\u00a0<strong>Paper Size\u00a0<\/strong>select<strong>\u00a080 x 3276 mm<\/strong>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size40\" src=\"https:\/\/gettingstarted.cukcuk.com\/de\/images\/may%20in\/anh%204.png\" alt=\"\" \/><\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When printing any order with 80mm printer, it always prints for the length of 297 mm (equivalent to a A4 paper). The cause may be that setting wrong paper size or the current driver is not the latest, so it does not support longer size. Here is the troubleshooting: Go&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3547],"ht-kb-tag":[],"class_list":["post-23899","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-other-frequently-asked-questions"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=23899"}],"version-history":[{"count":2,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23899\/revisions"}],"predecessor-version":[{"id":23901,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23899\/revisions\/23901"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=23899"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=23899"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=23899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}