{"id":23437,"date":"2022-09-16T16:40:03","date_gmt":"2022-09-16T09:40:03","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=23437"},"modified":"2022-09-19T10:08:03","modified_gmt":"2022-09-19T03:08:03","slug":"how-to-handle-when-the-quantity-of-offline-orders-is-different-from-that-of-online-orders","status":"publish","type":"ht_kb","link":"\/de\/kb\/how-to-handle-when-the-quantity-of-offline-orders-is-different-from-that-of-online-orders\/","title":{"rendered":"How to handle when the quantity of Offline orders is different from that of Online orders"},"content":{"rendered":"<div>\n<p style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><strong>Fact:<\/strong>\u00a0When you are working Online and switch to Offline,<\/span><\/p>\n<ul style=\"text-align: justify; list-style-type: disc;\">\n<li><span style=\"font-size: 12pt;\">Orders on the cashier&#8217;s device which are not synchronized to the management page will not be displayed on Offline list.<\/span><\/li>\n<li><span style=\"font-size: 12pt;\">Orders which are created, got payment and synchronized to the management page but not yet synchronized to CUKCUK Server, these orders will not be displayed on Offline list.<\/span><\/li>\n<\/ul>\n<div style=\"text-align: justify;\"><span style=\"font-size: 12pt;\">=&gt; As a result, quantity of Offline orders is different from that of Online orders.<\/span><br \/>\n<span style=\"font-size: 12pt;\"><strong>Solution:<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"font-size: 12pt;\">On\u00a0<strong>Log in<\/strong>\u00a0window, click<strong>\u00a0Create Offline data<\/strong>.<\/span><\/li>\n<\/ul>\n<blockquote>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/Create data 1.png\" alt=\"\" \/><\/span><\/div>\n<\/blockquote>\n<ul style=\"list-style-type: disc;\">\n<li><span style=\"font-size: 12pt;\">Select restaurant data.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<blockquote>\n<div>\n<div><span style=\"font-size: 12pt;\"><em>In case of creating data from a backup file, click [&#8230;] to browse file.<\/em><\/span><\/div>\n<\/div>\n<\/blockquote>\n<div>\n<div>\n<ul style=\"text-align: justify; list-style-type: disc;\">\n<li><span style=\"font-size: 12pt;\">Enter username and password of Manager account.<\/span><\/li>\n<\/ul>\n<blockquote>\n<div><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/Create data 2.png\" alt=\"\" \/><\/span><\/div>\n<\/blockquote>\n<ul style=\"text-align: justify; list-style-type: disc;\">\n<li><span style=\"font-size: 12pt;\">Click\u00a0<strong>Create data\u00a0<\/strong>to log in.<\/span><\/li>\n<\/ul>\n<blockquote>\n<div style=\"text-align: justify;\"><span style=\"font-size: 12pt;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/Create data 3.png\" alt=\"\" \/><\/span><\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Fact:\u00a0When you are working Online and switch to Offline, Orders on the cashier&#8217;s device which are not synchronized to the management page will not be displayed on Offline list. Orders which are created, got payment and synchronized to the management page but not yet synchronized to CUKCUK Server, these orders&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3545],"ht-kb-tag":[],"class_list":["post-23437","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-frequently-asked-questions-by-restaurant-manager-owner"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=23437"}],"version-history":[{"count":2,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23437\/revisions"}],"predecessor-version":[{"id":23662,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23437\/revisions\/23662"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=23437"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=23437"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=23437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}