{"id":23358,"date":"2022-09-16T16:19:39","date_gmt":"2022-09-16T09:19:39","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=23358"},"modified":"2022-09-19T09:52:21","modified_gmt":"2022-09-19T02:52:21","slug":"how-to-recognize-delivery-order-from-5food-app","status":"publish","type":"ht_kb","link":"\/de\/kb\/how-to-recognize-delivery-order-from-5food-app\/","title":{"rendered":"How\u00a0to\u00a0recognize\u00a0delivery\u00a0order\u00a0from\u00a05food\u00a0app?"},"content":{"rendered":"<div>\n<p><strong>Purpose<\/strong>: The guest can create delivery order on 5food and send it to the restaurant.<br \/>\n<strong>Instruction steps:<\/strong><br \/>\n<strong><em>Step 1<\/em><\/strong>: The owner sets up delivery menu on the management page.<br \/>\n<strong><em>Step 2:<\/em><\/strong> The guest creates delivery order on 5food.<br \/>\n<em><strong>Step 3<\/strong><\/em><strong>:\u00a0<\/strong>The waitstaff confirms order on CUKCUK software.<br \/>\n<strong><em>Step 4<\/em><\/strong><strong>:<\/strong> The cashier proceeds with delivering and getting payment.<br \/>\n<strong>Step 1: The owner sets up delivery menu on the management page.<\/strong><br \/>\nThe owner can set up delivery menu on 5food management page as below:<\/p>\n<p>1. Go to\u00a0<strong>Order delivery items<\/strong>, confirm of using\u00a0Order delivery items feature. <img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/5food_01.png\" alt=\"\" \/> 2. Click <strong>Create delivery menu, <\/strong>select items from menu on CUKCUK to move them to delivery menu. Click<strong> OK<\/strong>. <img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/5food_02.png\" alt=\"\" \/> To quickly edit list of delivery items, please follow these steps:<\/p>\n<ul>\n<li>Go to\u00a0<strong>Delivery menu<\/strong><\/li>\n<li>Click X to remove the item from the menu<\/li>\n<li>Click <strong>Update<\/strong><\/li>\n<\/ul>\n<div><strong><img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Xoa_TD_GH.png\" alt=\"\" \/><br \/>\n<\/strong><\/div>\n<div>To add item to menu, please follow these steps:<\/div>\n<ul>\n<li>Click <strong>Select delivery items<\/strong><\/li>\n<li>Select item and click <strong>OK<\/strong><\/li>\n<li>Click <strong>Update<\/strong><\/li>\n<\/ul>\n<div><strong><img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Capnhat_TD_GH.png\" alt=\"\" \/> <\/strong><\/div>\n<div>To stop using Order delivery items feature, go to <strong>Order delivery items<\/strong>, click <strong>Inactive. <img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Ngung_SD.png\" alt=\"\" \/> <\/strong><\/div>\n<p><strong><em>Note:<\/em><\/strong><\/p>\n<ul>\n<li>The settings is applied to each restaurant if it is in a chain.<\/li>\n<li>This settings is not applied to quick-service restaurants.<\/li>\n<\/ul>\n<p><strong>Step 2: The guest creates delivery order on 5food. <\/strong>The guest goes to 5food app and creates order as follows:<\/div>\n<div>1. Search the restaurant, click <strong>Delivery <\/strong>and select items<strong> <img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/5food_03.png\" alt=\"\" \/><br \/>\n<\/strong><\/div>\n<p>2. Select shipping address and click <strong>Place order<\/strong><\/p>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Dat_GH.png\" alt=\"\" \/><\/div>\n<div>\n<div><em><strong>Step 3<\/strong><\/em><strong>: The waitstaff confirms order on CUKCUK software.<\/strong><br \/>\n1. When there is any order from 5food, the cashier&#8217;s screen will show notification.<\/p>\n<ul>\n<li>Click on the notification to check details<\/li>\n<\/ul>\n<div><img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Thongbao_DH.png\" alt=\"\" \/><\/div>\n<ul>\n<li>Or click the icon 5food, select\u00a0<strong>Delivery order from 5food<\/strong><\/li>\n<\/ul>\n<div><strong><img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Thongbao_DH_01.png\" alt=\"\" \/><br \/>\n<\/strong><\/div>\n<div>2. Click\u00a0<strong>Confirm<\/strong>\u00a0to accept the order.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Xacnhan_DH.png\" alt=\"\" \/><br \/>\nThen the guest receives notification on the app<br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/5food_thongbao_confirm.png\" alt=\"\" \/><br \/>\n3. Click\u00a0<strong>Cancel<\/strong>, enter reason to reject the order. Then click\u00a0<strong>Yes.<\/strong><strong><br \/>\n<\/strong><img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Tuchoi_DH.png\" alt=\"\" \/><\/p>\n<\/div>\n<\/div>\n<p><strong>Step 4: The cashier proceeds with delivering and getting payment <\/strong>1. On CUKCUK software, the cashier proceeds with delivery to the guest. <img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Giaohang.png\" alt=\"\" \/> <img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Giaohang_02.png\" alt=\"\" \/> The guest will receive notification when the restaurant starts delivering. Then the guest makes payment. <img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/5food_thongbao_GH.png\" alt=\"\" \/> <img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/5food_thongbao_bill.png\" alt=\"\" \/><br \/>\n2. On CUKCUK software, the cashier recognizes payment after shipping order successfully. The guest will receive bill on 5food app.<\/div>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R72\/Thutien_DH.png\" alt=\"\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Purpose: The guest can create delivery order on 5food and send it to the restaurant. Instruction steps: Step 1: The owner sets up delivery menu on the management page. Step 2: The guest creates delivery order on 5food. Step 3:\u00a0The waitstaff confirms order on CUKCUK software. Step 4: The cashier&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3544],"ht-kb-tag":[],"class_list":["post-23358","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-other"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=23358"}],"version-history":[{"count":2,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23358\/revisions"}],"predecessor-version":[{"id":23634,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23358\/revisions\/23634"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=23358"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=23358"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=23358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}