{"id":23241,"date":"2022-09-16T15:35:52","date_gmt":"2022-09-16T08:35:52","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=23241"},"modified":"2022-11-14T17:39:48","modified_gmt":"2022-11-14T10:39:48","slug":"faq-haufige-fragen","status":"publish","type":"ht_kb","link":"\/de\/kb\/faq-haufige-fragen\/","title":{"rendered":"FAQ H\u00e4ufige Fragen"},"content":{"rendered":"<header class=\"hkb-article__header\">\n<h1><strong>H\u00e4ufige Fragen f\u00fcr Kassierer<\/strong><\/h1>\n<\/header>\n<div class=\"hkb-article__content\">\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"size-full wp-image-22667 aligncenter\" src=\"https:\/\/helpv2.cukcuk.com\/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon.png\" sizes=\"(max-width: 69px) 100vw, 69px\" srcset=\"\/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon.png 69w, \/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon-50x48.png 50w, \/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon-60x57.png 60w\" alt=\"\" width=\"69\" height=\"66\" \/><\/p>\n<div class=\"PageHeader_Content\">\n<div>\n<p style=\"text-align: center;\"><a title=\"\" href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/taking-order\/\">Bestellung aufnehmen<\/a><\/p>\n<\/div>\n<\/div>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"size-full wp-image-22667 aligncenter\" src=\"https:\/\/helpv2.cukcuk.com\/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon.png\" sizes=\"(max-width: 69px) 100vw, 69px\" srcset=\"\/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon.png 69w, \/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon-50x48.png 50w, \/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon-60x57.png 60w\" alt=\"\" width=\"69\" height=\"66\" \/><\/p>\n<p style=\"text-align: center;\"><a title=\"\" href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/checking-out\/\">Kassieren<\/a><\/p>\n<div class=\"PageHeader_Content\"><\/div>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"size-full wp-image-22667 aligncenter\" src=\"https:\/\/helpv2.cukcuk.com\/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon.png\" sizes=\"(max-width: 69px) 100vw, 69px\" srcset=\"\/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon.png 69w, \/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon-50x48.png 50w, \/en\/wp-content\/uploads\/2022\/09\/Xem-danh-sach-mon-da-che-bien-xong-de-tra-mon-60x57.png 60w\" alt=\"\" width=\"69\" height=\"66\" \/><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/other\/\">Andere<\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h1><strong>Restaurant Manager<\/strong><\/h1>\n<div>\n<div>\n<ol>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/wie-konnen-rechnungen-mit-falschen-angaben-wahrend-der-arbeitsschicht-storniert-werden\/\">Wie k\u00f6nnen Rechnungen mit falschen Angaben w\u00e4hrend der Arbeitsschicht storniert werden?<\/a><\/li>\n<li>Wie ist der Fehler zu beheben, wenn es zu wiederholten Ausdruck derselben Bestellung vom Drucker der K\u00fcche vorkommt?<\/li>\n<li>Wie ist der Fehler zu beheben, wenn der Lagerausgang in der Software den tats\u00e4chlichen Lagerausgang unterschreitet?<\/li>\n<li>Wie kann die Berechtigung Preis aktualisieren an Kassierer vergeben werden?<\/li>\n<li>Wie kann ein Hochzeitsmen\u00fc erstellt werden?<\/li>\n<li>Wie kann ein separater Rabatt f\u00fcr bestimmte Kundengruppen erstellt werden?<\/li>\n<li>Wie erh\u00e4lt man eine \u00dcbersicht der verwendeten Gutscheine?<\/li>\n<li>Wie erh\u00e4lt man eine \u00dcbersicht der Rechnungen mit eingegangener Zahlung auf dem Restaurant Konto?<\/li>\n<li>Wie erstellt man ein Tischplan bei wechselbarer Platzierung der Tische?<\/li>\n<li>Wie \u00fcberpr\u00fcft man den Lager ohne vorherige Ank\u00fcndigung?<\/li>\n<li>Was ist zu tun wenn der Abschlusslagerbestand nicht richtig erfasst wurde?<\/li>\n<li>Wie k\u00f6nnen Artikel im Kombi Men\u00fc ge\u00e4ndert werden?<\/li>\n<li>Wie ist der Verkaufspreis je nach Servicebereich einzustellen?<\/li>\n<li>Wie ist der Inhalt der Excel Exportdatei f\u00fcr das Men\u00fc zu bearbeiten?<\/li>\n<li>Wie ist die Zutatenmenge f\u00fcr Extra W\u00fcnsche festzulegen?<\/li>\n<li>Wie kann eingestellt werden, dass der Restaurant Manager die Stornierung von Bestellungen und Artikeln best\u00e4tigen muss?<\/li>\n<li>Wie kann eingestellt werden, dass der Restaurant Manager die \u00c4nderung der Artikelanzahl best\u00e4tigen muss?<\/li>\n<li>Wie k\u00f6nnen Speisen nach Zutaten und nach Kategorie in Details nicht auf dem Men\u00fc angezeigt werden?<\/li>\n<li>Werden Restaurant Daten auf dem Kassen Computer abgespeichert?<\/li>\n<li>Was sind die Anwendungsanforderungen f\u00fcr Offline Arbeitsmodus?<\/li>\n<li>Wie k\u00f6nnen die Restaurant Testdaten nach Erwerb einer Lizenz gel\u00f6scht werden?<\/li>\n<li>Wie kann der Bericht \u00fcber den Umsatz nach Mitarbeiter in Schicht abgerufen werden?<\/li>\n<li>Wie gibt man die Anzahlung von Kunden bei Reservierung Storno zur\u00fcck?<\/li>\n<li>Wie ist das Problem zu beheben, wenn die Erstellung eines Lagerausgangsbelegs aufgrund zu gro\u00dfer Exportmenge nicht m\u00f6glich ist?<\/li>\n<li>Wie kann die Funktion Freier Preis angewendet werden?<\/li>\n<li>Wie kann ein R\u00fcckzahlungsbeleg von Kundenanzahlung erstellt werden?<\/li>\n<li>Wie erstellt man den Preis im Zeitrahmen<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<h2 id=\"frequently-asked-questions-when-setting-and-using-printer\"><strong>Frequently Asked Questions when setting and using printer<\/strong><\/h2>\n<ol>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-set-a-printer-for-a-cashier-and-kitchen-bar\/\">Was ist zu tun, um den Drucker f\u00fcr Kassierer und K\u00fcche und Bar einzurichten?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-solve-the-problem-that-send-print-order-is-delayed\/\">Wie ist das Problem zu beheben bei verz\u00f6gerter Sendung und Ausdruck von Bestellungen?<\/a><\/li>\n<\/ol>\n<div>\n<h2 id=\"mot-so-cau-hoi-thuong-gap-khac\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Other frequently asked questions&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:12863,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16777215},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;12&quot;:0,&quot;15&quot;:&quot;Calibri&quot;,&quot;16&quot;:12}\">Other frequently asked questions:<\/span><\/h2>\n<ol>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/which-device-should-be-selected-for-which-department\/\">Which device should be selected for which department?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/basic-terms-of-a-network\/\">Basic terms of a network<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/common-errors-upon-setting-up-a-network\/\">Common errors upon setting up a network<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/checklist-before-implementing-cukcuk\/\">Checklist before implementing CUKCUK<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/for-the-restaurant-which-uses-one-network-connection-and-installs-a-camera-what-should-they-pay-attention-to\/\">For the restaurant which uses one network connection and installs a camera, what should they pay attention to?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/for-a-restaurant-in-offline-working-mode-can-they-use-cukcuk-if-internet-connection-is-disrupted\/\">For a restaurant in offline working mode, can they use CUKCUK if internet connection is disrupted?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/can-quick-service-restaurants-apply-online-working-mode\/\">Can Quick service restaurants apply Online working mode?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/which-tablet-should-be-used-for-which-section\/\">Which tablet should be used for which section?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-prevent-playing-games-and-surfing-internet-in-the-shift\/\">How to prevent playing games and surfing internet in the shift?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/which-device-should-be-used-for-kitchen-bar-tablet-or-printer\/\">Which device should be used for kitchen\/bar, tablet or printer?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-receive-orders-to-be-processed-if-the-kitchen-does-not-use-any-device\/\">How to receive orders to be processed if the kitchen does not use any device?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/fix-connection-error-between-waitstaffs-mobile-phone-and-cashiers-device-upon-offline-connection\/\">Fix connection error between waitstaff&#8217;s mobile phone and cashier&#8217;s device upon offline connection<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-set-up-printer-for-kitchen-bar-and-cashier-using-pc-pos\/\">How to set up printer for Kitchen\/Bar and cashier using PC\/POS<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-set-up-printer-for-the-cashier-using-tablet\/\">How to set up printer for the cashier using tablet<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/why-cant-a-printer-print-after-several-days-of-working-properly\/\">Why can&#8217;t a printer print after several days of working properly?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-solve-the-problem-that-send-print-order-is-delayed-in-peak-hours\/\">How to solve the problem that Send\/Print order is delayed in peak hours?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/when-printing-any-order-with-80mm-printer-but-why-does-it-always-print-for-the-length-of-a-a4-paper\/\">When printing any order with 80mm printer, but why does it always print for the length of a A4 paper?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/common-printing-problems\/\">Common printing problems<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/when-the-restaurant-has-2-cashiers-devices-how-to-set-up-printing-to-kitchen-bar\/\">When the restaurant has 2 cashier&#8217;s devices, how to set up printing to kitchen\/bar?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/how-to-delete-trial-data-before-upgrading-to-a-paid-account\/\">How to delete trial data before upgrading to a paid account?<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/common-problems-when-installing-cukcuk-vn-software\/\">Common problems when installing CUKCUK.VN software<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/dotnet-framework-installation-errors\/\">DOTNET FRAMEWORK installation errors<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/sql-server-installation-errors\/\">SQL SERVER installation errors<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/net-framework-initializaion-error-occurs-upon-opening-the-program\/\">Net Framework Initializaion Error occurs upon opening the program<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/assign-ip-address-of-access-points-the-same-as-ip-address-of-the-router\/\">Assign IP address of access points the same as IP address of the Router<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/assign-ip-address-according-to-mac-address-of-the-local-server\/\">Assign IP address according to MAC address of the local server<\/a><\/li>\n<li><a href=\"https:\/\/helpv2.cukcuk.com\/de\/kb\/druckvorlage-fur-rechnung-anpassen\/\">Druckvorlage f\u00fcr Rechnung anpassen<\/a>\n<div class=\"PageHeader_Content\">\n<div><\/div>\n<\/div>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>H\u00e4ufige Fragen f\u00fcr Kassierer Bestellung aufnehmen Kassieren Andere Restaurant Manager Wie k\u00f6nnen Rechnungen mit falschen Angaben w\u00e4hrend der Arbeitsschicht storniert werden? Wie ist der Fehler zu beheben, wenn es zu wiederholten Ausdruck derselben Bestellung vom Drucker der K\u00fcche vorkommt? Wie ist der Fehler zu beheben, wenn der Lagerausgang in der&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3504],"ht-kb-tag":[],"class_list":["post-23241","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-4-frequently-asked-questions"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=23241"}],"version-history":[{"count":4,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23241\/revisions"}],"predecessor-version":[{"id":24263,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/23241\/revisions\/24263"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=23241"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=23241"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=23241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}