{"id":22722,"date":"2022-09-16T08:59:35","date_gmt":"2022-09-16T01:59:35","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=22722"},"modified":"2022-09-19T14:28:18","modified_gmt":"2022-09-19T07:28:18","slug":"r56","status":"publish","type":"ht_kb","link":"\/de\/kb\/r56\/","title":{"rendered":"R56"},"content":{"rendered":"<div>\n<p style=\"text-align: justify;\"><strong>I. Web<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"#1\">1. The Manager wants that the cashier cannot track pay-in in shift recognized on the program so that the cashier cannot compare the actual balance in the drawer with the pay-ins on the program. As a result, he\/she cannot cheat<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#2\">2. When the waitstaff\/cashier takes order but forgets to enter number of guests, the Manager wants the program to remind them<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#3\">3. The owner wants to view reports in 24-hour format to be easy to understand and crosscheck<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#4\">4. When the guest orders an item which is processed in multiple kitchens\/bars, the cashier\/waitstaff wants to send order to kitchens\/bars in charge so that kitchen\/bar staff can know (Only pilot in some restaurants)<\/a><\/p>\n<p style=\"text-align: justify;\"><strong>II. PC &#8211; Sale<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"#i\">1. [CUKCUK Quick-Service] The cashier wants to view total ordered food and drink on PC\/POS so that they can check if the guest orders all what they need and the kitchen\/bar has processed all ordered items or not<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#iv\">2. After editing payment method, the cashier wants to receive notification and see the updated payment method on the bill<\/a><\/p>\n<p style=\"text-align: justify;\"><strong>III. Mobile<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"#I\">1. Improve Order interface on phone so they can easily manipulate<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#II\">2. Improve Enter number of guests screen<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#III\">3. The cashier uses phone to apply a certain of simple promotion programs for the guests<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#IV\">4. [iOS] The Manager wants to edit\/delete bill in case of any wrong information<\/a><\/p>\n<p style=\"text-align: justify;\"><a href=\"#VI\">5. [App Manager &#8211; Android] On Manager app, reports and list of bills screen is improved to be viewed more quickly and conveniently (Only pilot in some restaurants)<\/a><\/p>\n<\/div>\n<div style=\"text-align: justify;\">\n<hr \/>\n<p><strong>I. Web<\/strong><br \/>\n<strong><a name=\"1\"><\/a>1. The manager wants that the cashier cannot track pay-in in shift recognized on the program so that the cashier cannot compare the actual balance in the drawer with the pay-ins on the program. As a result, he\/she cannot cheat.<br \/>\nDetails of change:\u00a0<\/strong><\/p>\n<\/div>\n<div style=\"text-align: justify;\">In some restaurants, the cashier bases on the difference between actual balance and pay-in in shift on the program and steals the difference (if available). In R56, the program adds\u00a0<strong>Do not allow cashier to follow up sales and amount in the drawer\u00a0settings<\/strong>, which prevents the cashier from view sales\/report on the program.<br \/>\n<strong>Instruction steps:<\/strong><\/p>\n<ul>\n<li>On\u00a0<strong>System settings\/General settings<\/strong>,\u00a0<strong>Purchase\/Sale\u00a0tab<\/strong>, check\u00a0<strong>Do not allow cashier to follow up sales and amount in the drawer\u00a0settings<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<div style=\"text-align: justify;\">\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20I.1.1.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\">\n<p>When the cashier logs in on PC\/POS\/tablet, the program will hide these items:<\/p>\n<ul>\n<li>Hide\u00a0<strong>Shift report<\/strong>.<\/li>\n<li>On\u00a0<strong>List of bills\u00a0<\/strong>screen, hide\u00a0<strong>Total amount<\/strong>\u00a0information.<\/li>\n<li>On\u00a0<strong>Close shift\u00a0screen<\/strong>, hide the following information:\n<ul>\n<li>Transactions in shift.<\/li>\n<li>Actual balance.<\/li>\n<li>Handover amount.<\/li>\n<li>Information on Difference, Closing shift, Handover by.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Shift handover minutes<\/strong>\u00a0also hides the same items on\u00a0<strong>Close shift screen.<\/strong><\/li>\n<\/ul>\n<p><strong><a name=\"2\"><\/a>2. When the waitstaff\/cashier takes order but forgets to enter number of guests, the manager wants the program to remind them<br \/>\nDetails of change:<\/strong><\/p>\n<\/div>\n<div style=\"text-align: justify;\">The\u00a0Manager wants to view reports on number of guests who dine in, but the staff usually forgets to enter actual number of guests. As a result, data on the report is not correct. In R56, the program adds\u00a0Must enter number of guests when creating order\u00a0settings. With this setting, if the staff forgets to enter number of guests, the program will show reminder.<br \/>\n<strong>Instruction steps:<br \/>\n<\/strong><\/p>\n<ul>\n<li>On<strong>\u00a0System settings\/General settings<\/strong>,\u00a0<strong>Purchase\/Sale\u00a0tab<\/strong>, check\u00a0<strong>Must enter number of guests when creating order\u00a0settings<\/strong>.<\/li>\n<li><strong>Note:<\/strong>\u00a0Moreover, you need to\u00a0<strong>uncheck<\/strong>\u00a0<strong>Automatically display number of guests when selecting table\u00a0settings<\/strong> so that the program will not load number of guests based on the set number of seats on Layout.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20I.2.1.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\">\n<ul>\n<li>When the staff takes order, if he\/she forgets to enter number of guests the program will show warning.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20I.2-2.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20I.2-3.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\"><strong><a name=\"3\"><\/a>3. The owner wants to view reports in 24-hour format to be easy to understand and crosscheck<\/strong><strong><br \/>\nDetails of change:\u00a0<\/strong>In R56, the program will show reports in 24-hour format so that the manager can easily track and crosscheck when viewing reports.<\/div>\n<div><\/div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20I.3-1.png\" alt=\"\" \/><\/div>\n<div style=\"text-align: justify;\"><strong><a name=\"4\"><\/a>4. When the guest orders an item which is processed in multiple kitchens\/bars, the cashier\/waitstaff wants to send order to kitchens\/bars in charge so that kitchen\/bar staff can know\u00a0(Only pilot in some restaurants)<br \/>\nDetails of change:<\/strong><\/div>\n<div style=\"text-align: justify;\">\n<p>If the restaurant has multiple floors\/areas, the waitstaff will send order by area. However, currently the program only allows the user to select 1 kitchen and 1 bar, so the kitchen\/bar cannot receive the order timely. In R56, the program adds\u00a0<strong>Allow to send 1 item to multiple kitchens\/bars. <\/strong>By this, the staff can select multiple kitchens\/bars in their working area.\u00a0View details\u00a0<a href=\"http:\/\/help2014.misa.local\/cukcuk\/lam_the_nao_de_gui_mon_xuong_nhieu_bepbar_khac_nhau.htm\">here<\/a>.<\/p>\n<p><strong>II. PC &#8211; Sale<\/strong><br \/>\n<strong><a name=\"i\"><\/a>1.\u00a0[CUKCUK Quick-Service]\u00a0The cashier wants to view total ordered food and drink on PC\/POS so that they can check if the guest orders all what they need and the kitchen\/bar has processed all ordered items or not<br \/>\n<\/strong><\/p>\n<div><strong>Details of change:<\/strong><\/div>\n<div>In R56, the program shows total food\/drink on order so that the cashier can easily check\u00a0if the guest orders all what they need and the kitchen\/bar has processed all ordered items or not.<br \/>\n<strong>Instruction steps:<\/strong><\/div>\n<div>\n<ul>\n<li>On Order screen, click the icon\u00a0<img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/so-luong-mon-r56-3.png\" alt=\"\" \/> to view total food\/drink on order.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20II.1-8.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20II.1-9.png\" alt=\"\" \/><\/div>\n<\/div>\n<p><strong><a name=\"iv\"><\/a>2. After editing payment method, the cashier wants to receive notification and see the updated payment method on the bill<br \/>\nDetails of change:\u00a0<\/strong><\/p>\n<\/div>\n<div style=\"text-align: justify;\">\n<p>In R56, after editing payment method the cashier will receive notification and see the updated payment method on the bill.<\/p>\n<ul>\n<li>On\u00a0<strong>List of bills\u00a0<\/strong>screen, on the bill with wrong payment method, click the icon\u00a0<img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/icon-3cham-r56-2.png\" alt=\"\" \/>\u00a0and select\u00a0<strong>Change Method of payment<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20II.4-1.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\">\n<ul>\n<li>Select new payment method, click\u00a0<strong>Edit<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20II.4-2.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\">\n<ul>\n<li>The program will show notification and update new payment method on the bill.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20II.4-3.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\"><strong>III. Mobile<\/strong><strong><br \/>\n<\/strong><strong><a name=\"I\"><\/a>1. Improve Order interface on phone so they can easily manipulate<br \/>\nDetails of change:\u00a0<\/strong><\/div>\n<div style=\"text-align: justify;\">\n<p>In R56,\u00a0the interface has the following changes:<\/p>\n<ul>\n<li>On item row, remove icon<strong>\u00a0(i)<\/strong> &#8211; view item details &#8211; so that the user does not click on it by mistake.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.1-1.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\">\n<ul>\n<li>Add icon<strong>\u00a0(+)\u00a0<\/strong>on item rows so that the waitstaff can easily select items.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.1-2.png\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\"><strong><a name=\"II\"><\/a>2.\u00a0Improve Enter number of guests screen<br \/>\nDetails of change:<\/strong><\/div>\n<div style=\"text-align: justify;\">\n<p>Currently, it takes the staff at least 3 steps to enter number of guests. In R56, improve Enter number of guests screen in order to save time from taking orders for the staff.<\/p>\n<div>\n<p><strong>Instruction steps:<\/strong><\/p>\n<ul>\n<li>On the Enter number of guests screen, with less than 10 persons you only need to touch the corresponding number to recognize (the dash icon &#8220;-&#8220;<strong>\u00a0<\/strong>means &lt;10 persons)<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.2-1.png\" alt=\"\" \/><\/div>\n<\/div>\n<div>\n<ul>\n<li>For more than 10 persons (2 digits), touch the icon &#8220;&#8211;&#8221; and select corresponding number of guests.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.2-2.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.2-3.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.2-4.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.2-5.png\" alt=\"\" \/><\/p>\n<\/div>\n<\/div>\n<div>\n<ul>\n<li>If the number of guests is 3 or 4 digits, click the icon &#8220;&gt;&#8221; and go back to the orginal Enter number of guests screen.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.2-6.png\" alt=\"\" \/><\/div>\n<\/div>\n<div><em>*Follow the same steps on tablet<\/em><\/div>\n<p><strong><br \/>\n<a name=\"III\"><\/a>3. The cashier uses phone to apply a certain of simple promotion programs for the guests<br \/>\nDetails of change:<\/strong><\/p>\n<\/div>\n<div style=\"text-align: justify;\">\n<p>In R56,\u00a0In R56, the program adds Promotion feature on Sale mobile app so that the waitstaff cum cashier can easily recognize promotion for the guests.<\/p>\n<div>\n<p><strong>Instruction steps:<\/strong><\/p>\n<ul>\n<li>On Get payment screen on phone, click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/icon-km.png\" alt=\"\" \/>.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.3-1.png\" alt=\"\" \/><\/div>\n<\/div>\n<div>\n<ul>\n<li>Check Percent or Amount, Enter\u00a0<strong>Reason<\/strong>\u00a0and then click\u00a0<strong>OK<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<div>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.3-2.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.3-3.png\" alt=\"\" \/><\/p>\n<\/div>\n<\/div>\n<p style=\"text-align: justify;\"><strong><br \/>\n<a name=\"IV\"><\/a>4. [iOS] The Manager wants to edit\/delete bill in case of any wrong information<br \/>\nDetails of change:<\/strong><\/p>\n<p style=\"text-align: justify;\">In R56, the programm allows the manager to edit\/delete bills on CUKCUK Sale in case of any wrong information.<br \/>\n<strong>Instruction steps:<\/strong><br \/>\n<strong>Edit bill:<\/strong><\/p>\n<ul style=\"text-align: justify;\">\n<li>Click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/icon_3vach.png\" alt=\"\" \/>, select\u00a0<strong>List of bills<\/strong>\u00a0to view all bills in the restaurant.<\/li>\n<li>On the bill with wrong information, click the icon\u00a0<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/icon-them.png\" alt=\"\" \/>\u00a0on the bill, select\u00a0<strong>Edit bill<\/strong>.<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-1.PNG\" alt=\"\" \/><\/div>\n<ul style=\"text-align: justify;\">\n<li>Enter Reason for editing bill.<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-2.PNG\" alt=\"\" \/><\/div>\n<ul style=\"text-align: justify;\">\n<li>Then Edit bill and Get payment.<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-3.PNG\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-4.PNG\" alt=\"\" \/><\/div>\n<ul style=\"text-align: justify;\">\n<li>The program will automatically generate 1 negative bill for the wrong one and 1 new bill with the correct information.<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-5.PNG\" alt=\"\" \/><\/div>\n<div style=\"text-align: justify;\">\n<p><strong>Delete bill:<\/strong><\/p>\n<ul>\n<li>On the bill you want to delete, click the icon and select\u00a0<strong>Delete bill<\/strong>.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-6.PNG\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\">\n<ul>\n<li>Enter reason.<\/li>\n<\/ul>\n<\/div>\n<div>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-7.PNG\" alt=\"\" \/><\/div>\n<\/div>\n<div style=\"text-align: justify;\">\n<ul>\n<li>At that time, the program will generate 1 negative bill for the wrong one.<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.4-8.PNG\" alt=\"\" \/><\/div>\n<\/div>\n<p style=\"text-align: justify;\"><strong><a name=\"VI\"><\/a>6. [App Manager &#8211; Android] On Manager app, reports and list of bills screen is improved to be viewed more quickly and conveniently. (Only pilot in some restaurants)<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>Details of change:<\/strong><\/p>\n<p style=\"text-align: justify;\">In R56, the program improves Manager (Android) app interface, which helps viewing reports quickly and conveniently.<\/p>\n<div>\n<p style=\"text-align: justify;\"><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.8-1.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.8-2.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/R56%20III.8-3.png\" alt=\"\" \/><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>I. Web 1. The Manager wants that the cashier cannot track pay-in in shift recognized on the program so that the cashier cannot compare the actual balance in the drawer with the pay-ins on the program. As a result, he\/she cannot cheat 2. When the waitstaff\/cashier takes order but forgets&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3505],"ht-kb-tag":[],"class_list":["post-22722","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-new-updated-features"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/22722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=22722"}],"version-history":[{"count":3,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/22722\/revisions"}],"predecessor-version":[{"id":23769,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/22722\/revisions\/23769"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=22722"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=22722"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=22722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}