{"id":22659,"date":"2022-09-16T08:49:05","date_gmt":"2022-09-16T01:49:05","guid":{"rendered":"\/de\/?post_type=ht_kb&#038;p=22659"},"modified":"2022-09-19T08:39:20","modified_gmt":"2022-09-19T01:39:20","slug":"r95","status":"publish","type":"ht_kb","link":"\/de\/kb\/r95\/","title":{"rendered":"R95"},"content":{"rendered":"<p><strong><a href=\"#1\">1. The manager can issue a large number of vouchers and set up Voucher IDs<\/a><\/strong><\/p>\n<div class=\"PageHeader_Content\">\n<div>\n<div><strong><a href=\"#2\">2. Allow to enter waiting number for table- service restaurants<br \/>\n<\/a><\/strong><\/p>\n<hr \/>\n<p><strong><a name=\"1\"><\/a>1. The manager can issue a large number of vouchers and set up Voucher IDs<\/strong><br \/>\n<strong>Purpose:<\/strong><br \/>\nThe restaurant can create Voucher IDs which are easy to remember<br \/>\n<strong>Instruction steps:<\/strong><\/p>\n<p><a href=\"#I\">I. On the management page<\/a><\/p>\n<p><a href=\"#II\">II. On PC\/POS<\/a><\/p>\n<p><a href=\"#III\">III. On quick-service software<\/a><\/p>\n<p><strong>Instruction steps:<\/strong><br \/>\n<strong><a name=\"I\"><\/a>I. On the management page<\/strong><br \/>\n<strong>1. For Not yet bought tab<br \/>\n<\/strong>To create Voucher ID, please follow these either of these ways:<br \/>\n<strong>Option 1: Auto-generate codes<\/strong><br \/>\nOn the management page, go to\u00a0<strong>Promotion\/Voucher\/Not yet bought,\u00a0<\/strong>click on the icon<img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_9-24-41.png\" alt=\"\" \/>to select time. Then, select<strong>\u00a0Add\/Auto-generate code\u00a0<\/strong>to create Voucher.<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_10-26-qq1.png\" alt=\"\" \/><br \/>\nOn auto-generate code screen, the manager enters full information as below. Then, click\u00a0<strong>Generate code.\u00a0<\/strong>New codes are saved in\u00a0<strong>Not yet bought.<br \/>\n<\/strong><strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_10-29-391.png\" alt=\"\" \/><br \/>\nNote:<br \/>\n<\/strong>Digit length &gt; Number of codes to be generated<br \/>\n<strong>E.g.\u00a0<\/strong>Digit length is 1, number of codes to be generated is 10. After clicking\u00a0<strong>Generate code<\/strong>, the program will show the warning\u00a0<strong>&#8220;The digit length is not enough to generate 10 voucher codes. Please reset.&#8221;<\/strong><br \/>\n<strong><br \/>\n<\/strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_13-47-03.png\" alt=\"\" \/><br \/>\nIf the voucher range to be generated has duplicated codes, the program will skip these duplicated codes and continue generating new codes.<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_10-44-09.png\" alt=\"\" \/><br \/>\nMoreover, in list of codes check voucher codes and click\u00a0<strong>Edit\u00a0<\/strong>to edit voucher information<strong>.\u00a0<\/strong>Then, click<strong>\u00a0Save.<br \/>\n<\/strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_13-53-25.png\" alt=\"\" \/><br \/>\nIf the voucher id is set up wrong and you want to delete it, check that voucher and select\u00a0<strong>Delete<\/strong>. The program will show this warning<strong>\u00a0&#8220;Are you sure you want to delete &#8230; voucher?&#8221;<\/strong>. Then, click\u00a0<strong>Yes\u00a0<\/strong>to complete.<br \/>\n<strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_13-53-58.png\" alt=\"\" \/><\/strong><br \/>\n<strong>Note:<\/strong>\u00a0Cannot edit many vouchers at the same time, but can delete many vouchers at the same time.<br \/>\nAfter creating voucher, the manager selects\u00a0<strong>Export<\/strong>\u00a0to export list of vouchers to Excel.<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_13-54-48.png\" alt=\"\" \/><br \/>\n<strong>Option 2: Enter code<\/strong><br \/>\nOn the management page, go to\u00a0<strong>Promotion\/Voucher\/Not yet bought\u00a0<\/strong>and click on the icon<img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_9-24-41.png\" alt=\"\" \/>to select time. Then select\u00a0<strong>Add\/Manually enter code\u00a0<\/strong>to create vouchers.<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_10-26-qq111.png\" alt=\"\" \/><br \/>\nOn Manually enter code, the manager enters voucher IDs in the box. Then click\u00a0<strong>Generate code.\u00a0<\/strong>New codes are saved in\u00a0<strong>Not yet bought\u00a0tab.<br \/>\n<\/strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_14-06-28.png\" alt=\"\" \/><br \/>\n<strong>Note:\u00a0<\/strong>The manager can enter many codes at the same time<\/p>\n<p class=\"Standard\"><strong>2. For Bought tab<\/strong><\/p>\n<p>On the management page, go to\u00a0<strong>Promotion\/Voucher\/Bought\u00a0<\/strong>and click on the icon<img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_9-24-41.png\" alt=\"\" \/>to filter time and click<strong>\u00a0Load data.<\/strong><br \/>\nThe screen will show list of sold vouchers.<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_14-08-53.png\" alt=\"\" \/><br \/>\nOn the column\u00a0<strong>Used value<\/strong>\u00a0and\u00a0<strong>Expiry date<\/strong>, click on the icon<strong><img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_9-24-41.png\" alt=\"\" \/><\/strong>\u00a0and select\u00a0<strong>Valid\/Invalid\u00a0<\/strong>or<strong>\u00a0All\u00a0<\/strong>to check expiry date of the vouchers.<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_14-36-08.png\" alt=\"\" \/><br \/>\n<strong><a name=\"II\"><\/a>II. On PC\/POS<\/strong><br \/>\nIn some special cases, the restaurant usually issues vouchers for specific guests. For example, the guests have birthdays during the program time, special offer for guests with a specific name. The cashier can proceed as below: On PC\/POS, click on the icon <img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-04-20_11-11-07.png\" alt=\"\" \/> and select <strong>&#8220;Issue Voucher&#8221; <\/strong>to create voucher. <img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_18-55-12.png\" alt=\"\" \/> On Issue voucher screen, when the guest buys voucher, the cashier enters full information as below. You can select the existing guest or click on the icon <strong><img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_13-04-02.png\" alt=\"\" \/> <\/strong>to quickly add guest. Then click <strong>OK. <img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_12-57-42.png\" alt=\"\" \/> Next, <\/strong>check<strong> Auto-generate code<\/strong> and click<strong> OK <\/strong><strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_14-31-26.png\" alt=\"\" \/> <\/strong>Moreover, if the cashier does not check Auto-generate code, click on the icon <img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_9-24-41.png\" alt=\"\" \/> to get voucher ID as set on the management page. <strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_13-03-15.png\" alt=\"\" \/><\/strong><\/p>\n<div>\n<p><strong>Step 2:\u00a0<\/strong>Make payment<br \/>\n<em>1.\u00a0The cashier enters Voucher ID to get payment<\/em><\/p>\n<p><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_13-08-30.png\" alt=\"\" \/><\/p>\n<\/div>\n<div>\n<p><em>2.\u00a0Search Voucher by phone number<\/em><br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_13-10-38.png\" alt=\"\" \/><\/p>\n<\/div>\n<p><strong>Step 3:<\/strong>\u00a0The cashier enters amount to be applied<br \/>\n<strong>Step 4:<\/strong>\u00a0Applied amount will be shown at Voucher section on the bill<br \/>\n<strong><a name=\"III\"><\/a>III. On quick-service software<\/strong><br \/>\n<strong>Step 1:<\/strong><strong>\u00a0<\/strong>Issue voucher codes<br \/>\nIn some special cases, the restaurant usually issues vouchers for specific guests. For example, the guests have birthdays during the program time, special offer for guests with a specific name. The cashier can proceed as below: On quick-service software, click on the icon<img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_15-36-20.png\" alt=\"\" \/> and select<strong> &#8220;Voucher&#8221; <\/strong>to create Voucher <img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-06_3-54-2511.png\" alt=\"\" \/> On Issue voucher screen, when the guest buys voucher, the cashier enters full information as below. You can select the existing guest or click on the icon<strong> <img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_13-04-02.png\" alt=\"\" \/> to quickly add guest. Then click OK. <\/strong><strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_12-14-27.png\" alt=\"\" \/> Next, check Auto-generate code and click OK <\/strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-06_7-47-01.png\" alt=\"\" \/><br \/>\nMoreover, if the cashier does not check<strong> Auto-generate code,<\/strong> click on the icon <img decoding=\"async\" src=\"http:\/\/help2014.misa.local\/cukcuk\/images\/2022-06-23_9-24-41.png\" alt=\"\" \/> to get voucher ID as set on the management page.<strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-06_7-50-220.png\" alt=\"\" \/><\/strong><\/p>\n<div>\n<p><strong>Step 2:\u00a0Make payment<br \/>\n<\/strong>When the guest has voucher, the cashier can apply the voucher as below:<strong><br \/>\n<\/strong><em>1.\u00a0The cashier searches Voucher ID to get payment<\/em><strong><br \/>\n<\/strong><\/p>\n<\/div>\n<div>\n<p><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_12-23-01.png\" alt=\"\" \/><\/p>\n<\/div>\n<p><em>2. The cashier enters phone number to search voucher<\/em><\/p>\n<p><strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_12-35-353.png\" alt=\"\" \/><br \/>\n<\/strong><strong>Step 3:<\/strong>\u00a0The cashier enters the amount to be applied<br \/>\n<strong>Step 4:<\/strong>\u00a0Applied amount will be shown at Voucher section on the bill<br \/>\n<strong><img decoding=\"async\" class=\"img-size100\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-23_12-25-052.png\" alt=\"\" \/><\/strong><br \/>\n<a name=\"2\"><\/a><strong>2. Allow to enter waiting number for table-service restaurants<\/strong><br \/>\n<strong>Purpose:<\/strong><br \/>\nThe cashier and waitstaff can easily search and get payment<br \/>\n<strong>Instruction steps:<br \/>\n<\/strong>The restaurant can set up as below:<br \/>\n<strong><em>Option 1:\u00a0The restaurant does not set up Automatically generate waiting number<\/em><\/strong><br \/>\nOn the management page, go to\u00a0<strong>System settings\\General settings\\Purchase\/Sale\u00a0<\/strong>and check\u00a0<strong>Use waiting number feature<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_13-04-59.png\" alt=\"\" \/><\/strong><br \/>\n<strong>1. On PC\/POS<\/strong><br \/>\nUpon creating order for the guest, the cashier selects item and click on the box\u00a0<strong>Waiting number<\/strong>\u00a0to create waiting number<br \/>\n<strong><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-21_10-48-40112.png\" alt=\"\" \/><\/strong><br \/>\nHere is the bill template.<br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-21_10-52-33.png\" alt=\"\" \/><br \/>\n<strong>2. On Mobile\/Tablet<br \/>\n<\/strong><em><strong>2.1. On Mobile<br \/>\n<\/strong><\/em>On Order screen,\u00a0the cashier enters waiting number in\u00a0<strong>Waiting number<\/strong>\u00a0box.<br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-21_10-25-23.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-21_10-25-2323.png\" alt=\"\" \/><br \/>\n<strong>Note:<\/strong><br \/>\n&#8211; Maximum 10 characters<br \/>\n&#8211; Here is the bill template.<br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-21_10-58-12.png\" alt=\"\" \/><br \/>\n<strong><em>2.2. On Tablet<br \/>\n<\/em><\/strong>Upon creating order for the guest, the cashier selects item and click on the box\u00a0<strong>Waiting number<\/strong>\u00a0to create waiting number<br \/>\n<img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-21_16-06-42.png\" alt=\"\" \/><br \/>\nHere is the bill template.<br \/>\n<img decoding=\"async\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-06-21_9-14-3161.png\" alt=\"\" \/><br \/>\n<em><strong>Option 2:<\/strong>\u00a0<strong>The restaurant sets up Automatically generate waiting number<\/strong><br \/>\nOn the management page, go to<strong>\u00a0System settings\\General settings\\Purchase\/Sale\u00a0<\/strong>and check\u00a0<strong>Use waiting number feature\/Automatically generate waiting number<\/strong><br \/>\n<\/em><img decoding=\"async\" class=\"img-size90\" src=\"https:\/\/help.cukcuk.de\/en\/images\/2022-07-05_14-05-02.png\" alt=\"\" \/><br \/>\n<strong>Note:\u00a0<\/strong><br \/>\nOn PC\/POS, Mobile\/Tablet:<br \/>\n&#8211; The program does not show Waiting number box<br \/>\n&#8211; On Order screen,\u00a0<strong>waiting number\u00a0<\/strong>is<strong>\u00a0order number<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. The manager can issue a large number of vouchers and set up Voucher IDs 2. Allow to enter waiting number for table- service restaurants 1. The manager can issue a large number of vouchers and set up Voucher IDs Purpose: The restaurant can create Voucher IDs which are easy&#8230;<\/p>\n","protected":false},"author":111,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"ht-kb-category":[3505],"ht-kb-tag":[],"class_list":["post-22659","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-new-updated-features"],"_links":{"self":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/22659","targetHints":{"allow":["GET"]}}],"collection":[{"href":"\/de\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"\/de\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/comments?post=22659"}],"version-history":[{"count":3,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/22659\/revisions"}],"predecessor-version":[{"id":23500,"href":"\/de\/wp-json\/wp\/v2\/ht-kb\/22659\/revisions\/23500"}],"wp:attachment":[{"href":"\/de\/wp-json\/wp\/v2\/media?parent=22659"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-category?post=22659"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"\/de\/wp-json\/wp\/v2\/ht-kb-tag?post=22659"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}