If guest has already made item reservation, close to the time guest comes, cashier should send the reserved items to kitchen/bar to process as following:
- Select order type as Reservation in list of order.
- Touch symbol , to send reserved items to kitchen/bar.
Note: If the order has been sent to kichen/bar by receptionist /cashier, the order taking staff won’t have to send order to kitchen/bar again.
When guest checks in, proceed as following:
Step 1: Make order
- Select tab Order.
- Select button and select button Dine-in order
Note: You can select tab Bestseller to recommend item to guest or to quickly select bestselling items and add to order.
- Touch symbol .
- Select guest who has made reservation.
- Select OK. The reserved items will be automatically added to order, you just need to add more items.
- Touch items ordered by guest in the menu.
- The number of touchs on an item will be the number of servings guest has ordered. You can touch Qty to quickly add quantity.
- You can search for item by typing the first letter in the name of item. Example: To search for Chateau beef tartare then type cbt, to search for French black caviar then type fbc, etc.
- Promotion information will only display for you to select if the restaurant manager has set up promotions and those promotions are still in applicable time.
- The feature price schedule will only display and applicable if the restaurant manager has set up price schdule in menu settings.
Step 2: Send to Kitchen & Bar
- Touch to send order to kitchen/bar.
- Then, depending on device used for kitchen/bar, the list of items will be automatically:
- Appeared in the list of items need to process in the tablet of kitchen/bar.
- Or printed out at printer for kitchen/bar.
(If guest makes no change as items reservation (no new item or no change of item), the order taking staff just need to touch symbol to save order).