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  3. Frequently Asked Questions by Restaurant Manager/Owner
  4. How to handle when the quantity of Offline orders is different from that of Online orders

How to handle when the quantity of Offline orders is different from that of Online orders

Fact: When you are working Online and switch to Offline,

  • Orders on the cashier’s device which are not synchronized to the management page will not be displayed on Offline list.
  • Orders which are created, got payment and synchronized to the management page but not yet synchronized to CUKCUK Server, these orders will not be displayed on Offline list.
=> As a result, quantity of Offline orders is different from that of Online orders.
Solution:

  • On Log in window, click Create Offline data.
  • Select restaurant data.
In case of creating data from a backup file, click […] to browse file.
  • Enter username and password of Manager account.
  • Click Create data to log in.
Updated on 19/09/2022

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