How to change item in a combo? If the restaurant offers Combo and allows guest to change item in Combo, the manager needs to create multiple combos...
How to edit information on the exported Excel file? To edit information on an exported Excel file, please follow these steps: On Review tab, click Unprotect Sheet. Enter password as 123456 and...
How to enter Ingredient recipe for Modifiers? If the manager wants to enter Ingredient recipe for a Modifier in order to issue stock for sale and manage...
What is the difference between packages? There are 4 subscription packages: Starter, Standard, Professional và Enterprise. Here is the difference: Starter Package Object: Small and very...
How to handle when stock issue note cannot be created because the number of issued goods is too big Fact: When the account creates a stock issue note with more than 3000 items, at Calculate ingredient step a blank window...
How to return deposit when a guests cancels reservation? 1. Go to Cashbook/Bank deposit (depending on the guest’s payment method), select Pay-in/Pay-out. 2. Click the arrow icon beside Add...
How to view sales by staff? For the restaurant which multiple cashiers use device, to know total amount each cashier gets payment in the shift the...
How to set Unit price on menu already includes tax? In German restaurants, usually unit price on menu includes tax. To save time from calculating price before tax for each...
How to set Require Manager to confirm before deleting order or item when the cashier wants to delete item? For the restaurant which wants to closely manage taking order and serving, the manager wants to set that the waitstaff...
How to set Require Manager to confirm before changing quantity of items upon checking item, checking out? For the restaurants which closely manage checking items and checking out, the manager wants the cashier not to change quantity...
How not to display details of item by ingredient or by category on menu? For items by ingredient, items by category, if the manager does not want to display detailed items on the menu...
Does the cashier’s PC store sale data? The cashier’s device always stores data so that in case of no connection (including loss of internet connection or loss...
How to set price of food/drink by area? If the restaurant has different prices applied to different areas (For example: Price in room with A/C is higher than...
What is the condition for applying Offline working mode via a local server? To apply Offline working mode via a local server, it must satisfy the following requirements: Server and devices in the...
How to handle when the quantity of Offline orders is different from that of Online orders Fact: When you are working Online and switch to Offline, Orders on the cashier’s device which are not synchronized to the...